Scheme of the organizational structure of the management of the Rostelecom company. Identification of key factors. Brief description of PJSC Rostelecom

28.05.2022

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Brief description of OJSC Rostelecom

The Company was founded on September 23, 1993 in accordance with the Law of the Russian Federation No. 1531-1 "On the Privatization of State and Municipal Enterprises in the Russian Federation" dated July 3, 1991 and with the State Program for the Privatization of State and Municipal Enterprises of the Russian Federation for 1992, approved by a resolution of the Supreme Council of the Russian Federation No. 2980-1 dated July 11, 1992.

The founder of the Company is the State Committee of the Russian Federation for State Property Management.

The Company is registered in the Unified State Register of Legal Entities under the number 1027700198767, the Company has been assigned a taxpayer identification number 7707049388. The list of activities carried out is determined by the Charter of the Company.

The Company includes: Corporate Center, macro-regional branches, representative office and regional branches.

Macro-regional branches are separate subdivisions of the Company, located outside the location of the Company and performing part of the functions of the Company, including representative ones, in the area of operation of the Macro-regional branch.

Regional branches are separate subdivisions of the Company, located outside the location of the Company and performing part of the Company's functions, including representative ones, in the area of operation of the regional branch.

The representative office is a separate subdivision of the Company, located outside the location of the Company, representing the interests of the Company and their protection. For the purposes of this provision, the relevant macro-regional branch and regional branches together constitute a macro-region.

The representative office, macro-regional branches and regional branches of the Company (hereinafter referred to as separate structural divisions) operate on the basis of the Charter of the Company, Regulations on Macro-regional / regional branches, Regulations (temporary regulations) on representation. The Directors of Separate Structural Subdivisions act on the basis of powers of attorney issued to them.

Relations between the Corporate Center and Separate structural subdivisions of the Company are built on the basis of administrative subordination.

OAO Rostelecom is Russia's main national long-distance operator and the only company with its own extensive network of high-quality digital channels and paths throughout Russia. Rostelecom will provide you with high-quality intercity communication with any region of the Russian Federation, international communication with any country in the world.

The company in its organizational and legal form is an open joint stock company. The company was established for an unlimited period of activity.

The legal status of the Company, the procedure for its activities, reorganization and liquidation, as well as the rights and obligations of the Company's shareholders are determined by the Civil Code of the Russian Federation, the Federal Law "On Joint Stock Companies", other Federal Laws, other legal acts of the Russian Federation adopted by the relevant state bodies within their powers, as well as this Charter.

Company tasks:

· the most complete satisfaction of needs of clients in communication services;
introduction of advanced service principles;
· complex development on the basis of modern technologies;
· Increasing the level of profitability and capitalization of the company.

The main strategic goal of Rostelecom is the creation, development and improvement of a unified transport telecommunications environment both within Russia and abroad to ensure the transmission of information flows from regional telecom operators, central and regional television and radio broadcasting companies, and government bodies.

The Company applies unified forms of accounting for primary accounting documents approved by the State Statistics Committee of the Russian Federation.

When registering financial and economic transactions for which unified forms are not provided, independently developed forms of primary accounting documents are used, containing the mandatory details established by the Federal Law "On Accounting" dated 06.12.2011 No. 402-FZ.

The right to sign primary accounting documents, the rules and procedure for organizing workflow, the workflow schedule, the technology for processing primary accounting documents are regulated by internal organizational and administrative documents, which are developed by structural divisions independently.

REPORT

on the course "Modeling in business systems"

OGU 38.04.01.6017.099 OO

Work manager

Kripak E.M.

Executor

student gr. 15Eq(m)MIMA

Negorozhina T.P.

"_____" _________________ 2017

Orenburg 2017

About company

PJSC Rostelecom is one of the largest national-scale telecommunications companies in Russia and Europe, present in all segments of the communication services market and covering more than 34 million households in Russia.

Rostelecom is recognized as a technological leader in innovative solutions in the field of e-government, cloud computing, healthcare, education, security, housing and communal services.

General information

Rostelecom occupies a leading position in the Russian market of broadband access and digital television services: the number of subscribers of broadband access services exceeds 10.9 million, and Rostelecom pay TV has more than 7.7 million users, of which over 2.4 million are watching unique federal product "Interactive TV". The company also provides services of local and long-distance telephone communication, cellular communication, etc.

Full range of services:

Services for all client segments - B2B, B2C, B2G and B2O

Traditional: local and long-distance telephony

High tech:

Broadband services, including BSPD, and data transmission

Interactive TV

Networking VPN

cloud services

Video conferencing services

Intelligent communication services

Company's mission

The company's mission is to contribute to the development of a society in which telecommunications unite people, enabling the realization of the potential of Russia and states that are of priority importance for Russia, and providing the most modern and high-quality communication services anywhere, anytime and on any territory. .Rostelecom creates more opportunities for people, both through its services and through the implementation of projects and initiatives that affect issues important to society.

Company goals

1. Creation of innovative solutions in the field of e-government, cloud computing, healthcare, education, security, housing and communal services.

2. Provision of Russian public authorities and corporate users with all levels of telecommunications services.

3. Implementation of a single social role for all regions, allowing the implementation of projects on a large scale and maximum effect.

4. To provide the most effective assistance to society and promote information transparency through its developments and innovations.

5. Solving social or environmental problems through the development and implementation of each project in the field of sustainable development at a high professional level.

Identification of key factors

PJSC Rostelecom is one of the leading companies in the Russian telecommunications market. In 2008, the Company successfully maintained its leadership in the traditional segment of long-distance and international communication services and continued its steady growth in high-tech segments

The following key factors contributed to the success of the company:

1. Promotion of services through the use of modern technologies. The resources of the telecommunications network and the use of only modern technologies allow the company to continue active promotion of modern communication services and expansion into new markets.

2. . High operational and technical maintenance of communication facilities and equipment of terminal stations, intermediate amplification and other equipment; routine and scheduled preventive maintenance.

3. Innovative activity. Innovative activity is a priority area for the development of PJSC Rostelecom. The company has developed an Innovative Development Program, according to which the company is now transforming from a traditional telecom operator into a world-class global service provider.

4. High reliability and efficiency. High reliability and availability of services, a high level of security of information resources located in the data center, efficiency and cost-effectiveness are one of the main key factors for the success of the company.

5. High level of qualification of PJSC Rostelecom employees. The most important competitive advantage of the company in modern society is the high level of staff qualification. The offer of high-quality and comprehensive service helps to attract new customers in all segments of the communications industry.

6. "Universal Operator". In 2008, the Company focused on offering a range of various telecommunications and infocommunication services to the population, corporate clients and telecom operators, both in Russia and abroad, positioning itself on the market as a universal operator.

7. Mutually beneficial cooperation. Rostelecom maintains mutually beneficial cooperation with 600 national and international operators.

8. Wide geography. PJSC Rostelecom's long-term leadership is ensured by a high-speed backbone communication network that allows the provision of communication services to users on a national scale, as well as having access to the networks of major international operators.

9. Warranty and security. The equipment is protected from unauthorized access, round-the-clock access for representatives of the Data Center for carrying out independent technical support and administration. Availability of a network certificate to the information security requirements of FSTEC.

10. Social responsibility. Rostelecom works for society, so the contribution to the well-being of society is not limited to the economic component. Every year, the company implements socially significant programs and projects based on public interests to achieve even better results in the work for the benefit of the company and every citizen of the country.

11. Rostelecom has direct international connections. In the era of globalization and informatization, the Company's international relations are of particular importance, allowing it to reach a qualitatively new level of development. PJSC Rostelecom has direct international access to the networks of more than 150 telecom operators in 68 countries, participates in 25 international cable systems and interacts with 600 international operators and companies. The company provides traffic transit services to foreign operators, leases international digital channels of almost any capacity.

12. Improvement of the backbone communication network. Improving our own backbone communication network creates the basis for meeting the growing demand for modern and high-quality telecommunications products and provides users with the opportunity to access the services of PJSC Rostelecom in all regions of the country.

Organizational structure of PJSC Rostelecom

Figure 1 - Organizational structure of PJSC Rostelecom

Advantages

1. The uniqueness of the impact of the subject on the control object.

2. The absence of intermediate links between the leader and the subordinate.

3. The possibility of obtaining consistent, interrelated tasks.

4. High responsibility of the leader for the result of the work of the team.

5. Ensuring unity of leadership from top to bottom.

Flaws organizational structure of PJSC Rostelecom:

1. High requirements for the competence of the leader.

2. Overload of senior managers.

3. Lack of horizontal connections between subordinates. Lack of links for planning and preparation of decisions.

4. Complex coordination of the activities of individual performers.

Key business processes of PJSC Rostelecom

Rostelecom is one of the largest Russian telecommunications companies, in the course of which various business processes are carried out. Consider the main business processes:

3. Provision of digital television services

4. Organization of VPN networks

Business processes

Key Success Factors

Use of modern technologies

High maintenance

Innovation activity

High reliability

Constant influx of qualified personnel

"Universal Operator"

Mutually beneficial cooperation

Wide geography

Warranty and security

Social responsibility

International relations

Provision of local and long-distance telephone communication

Provision of broadband access (DShPD) and data transmission

Provision of digital television services

Networking VPN

Provision of intelligent communication network

Carrying out projects and actions in various spheres of society

Providing cloud products

Provision of selector and telegraph communications

Provision of video conferencing

Thus, it should be noted that the business processes “Provision of local and long-distance telephone communications”, “Provision of broadband access (DSBA) and data transfer” and “Organization of VPN networks” are most affected by key success factors.

Classification of business processes of Rostelecom

Rostelecom's business processes will be divided into core business processes, innovation development business processes, and management business processes. Let's take a closer look at this classification.

Main business processes:

1. Provision of local and long-distance telephone communications

2. Provision of broadband access (DShPD) and data transmission

3. Provision of interactive and digital television services

4. Organization of VPN networks

5. Providing intelligent communication network

6. Carrying out projects and actions in various spheres of society

7. Providing cloud products

8. Provision of selector and telegraph communications

9. Provision of basic services

Auxiliary business processes:

1. personnel training;

2. service maintenance of equipment;

3. provision of communication, IT - provision;

4. administrative - economic support;

5. financial and accounting support for the activities of the organization;

6. security, etc.

Business processes of innovative development:

Implementation of a comprehensive efficiency improvement programs of the combined company, including: optimization of commercial and administrative functions, payment acceptance channels, networks of points of sale and service, implementation of a single intelligent network operation model

Creation Corporate University for the organization of training, retraining, advanced training of personnel on the basis of a single knowledge base and a system of information and communication technologies for the implementation of various forms of training - full-time, distance and mixed

Implementation and improvement quality management systems certified in accordance with ISO 9001-2000 and includes: product quality factor monitoring, communication services certification, risk management, user satisfaction assessment and comprehensive business process control

Management business processes:

Personnel Management

Inventory Management

Strategic management

Financial management

Marketing Management

Let's create a context diagram: A-0 Activity of an advertising company. Using the Text block button, we will enter the text in the diagram field - the point of view and the goal.

Let's create arrows on the context diagram using the One-way connection block.

Table 1 - Context Diagram Arrows

The result of the previous points is shown in Figure 2.

Figure 2 - Context diagram

Let's create decomposition diagrams. Let's distribute the work of the decomposition diagram in the header block area in accordance with Table 2.

Table 2 - Works of the decomposition diagram A0

As a result, we get:

Figure 3 - Decomposition diagram

The node tree is a diagram that displays the hierarchy of work in a process.

Introduction

1. Brief description of the enterprise

1.1 OJSC Rostelecom

2. Organization of production processes

2.1 Production and technological process of the enterprise

3. Description of jobs and work performed at specific places of practice

3.1. Composition of linear structures of local communication networks

3.2. Comprehensive maintenance of linear structures used on hydraulic structures

3.3. Methods for finding and eliminating damage to cable lines

4. State of health and safety

5.Individual task

5.1. Service maintenance of DSP equipment

5.2. CCI cable installation using 3M technology

1. Characteristics of the enterprise

1.1 OJSC Rostelecom

OJSC Rostelecom is the largest telecommunications company in the Volga region, providing a range of telephony, cellular communications, Internet and data transmission, television and radio broadcasting services. The company unites 11 regions of the Volga Federal District. Mounted capacity - 5.2 million telephone numbers. The number of users of broadband Internet access services is 928 thousand.

The process of merging 11 communications enterprises of the Volga region, completed in 2002, made it possible to create a single powerful company with a high level of capitalization, profitability and investment attractiveness, and a huge marketing potential.

For eight years OJSC Rostelecom has been successfully solving our main task - to unite people, provide them with reliable communications using innovative technologies.

Today, the Russian communications industry is once again undergoing profound transformations due to the reform. And it is the experience, professionalism and high creative potential of the Rostelecom team that are the real prerequisites for successfully passing the integration stage and taking a worthy place in the new united telecommunications company.

OJSC Rostelecom is developing steadily, continuously increasing its production capacity and expanding the range of services it provides. The company looks to the future with confidence, strengthening its position in the domestic market of telecommunications services, actively developing and modernizing the telephone network based on the latest technologies.

2. Organization of production processes.

2.1 Production and technological process of the enterprise.

The production process is a set of interrelated labor processes and natural processes, as a result of which raw materials are converted into finished products.

Depending on the nature and scale of products produced, production processes can be simple and complex. Products manufactured at machine-building enterprises, as a rule, consist of a large number of parts and assembly units. Parts have a variety of overall dimensions, complex geometric shapes, are processed with great precision, and various materials are required for their manufacture. All this complicates the production process, which is divided into parts, and individual parts of this complex process are carried out by various workshops and production sections of the plant.

The production process includes both technological and non-technological processes.

Technological - processes, as a result of which the shapes, sizes, properties of objects of labor change.

Non-technological - processes that do not lead to a change in these factors.

According to the scale of production of homogeneous products, processes are distinguished:

massive - with a large scale of production of homogeneous products;

serial - with a wide range of constantly repeating types of products;

individual - with a constantly changing product range, when a large proportion of the processes are unique.

Scheme of the organizational structure of the management of the Rostelecom company. Identification of key factors. Brief description of PJSC Rostelecom

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Brief description of OJSC Rostelecom

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2.1 Production and technological process of the enterprise.