We unfortunately cannot. Business correspondence for dummies or what phrases can be used in business letters. See you

In a relationship between a man and a woman, the ability to be friends is very important. The main function of friendship is the ability to protect and support each other. It seems to be simple, but alas, when looking closely at relationships in a couple, one can often observe the inability to be friends. Friendship includes the ability to ask for support, because, unfortunately, we do not know how to read each other's thoughts and fulfill wishes and requests ahead of time.

The smearing of gender differences in the USSR, the struggle for gender equality, feminist slogans did their job - the woman's ability to allow herself to be weak, helpless, the ability to ask for support or anything from a man was blocked. That is why the very first rule in the ability to ask is UNDERSTAND.

Understand what inside you prevents you from asking for help?

Negative attitudes and beliefs, patterns, patterns based on past experiences since childhood. For example, template family values. Mom never asked for help, she coped with all the difficulties herself. She taught her daughter the same behavior. Fear of disturbing or setting: “Do everything yourself, don’t ask anyone. Asking for help is shameful and humiliating.” Children's settings. Most often, this setting sounds like this: “A sense of duty. A woman believes that if she asks, she will definitely remain indebted. We are sure that by asking for a favor, we will cause a lot of inconvenience to others.

Or vice versa, illusory beliefs, for example, "If he loves, he will guess." Or the conviction that men are the same as women are sensitive and cordial. These qualities are still inherent in the beautiful half of humanity, so it is more difficult for a man to notice and appreciate that you need his help.

Without departing from the cash register, or rather from the article, immediately look for your attitudes or beliefs that are against your ability to ask. Write them down, in front of each you will formulate a new belief that will carry the message that Asking for help is completely natural and even necessary.Look for confirmation in the surrounding world, in the relationships of people.

The negative attitudes listed above are joined by immersion in the ego, which gives rise to fears, anxieties, various beliefs and features of our character. These include fear of rejection, fear of being humiliated, negative experiences in the past, fear of becoming dependent on a man.

Another reason for the inability to ask a man for anything is the psychological immaturity of a woman. A woman who has realized her feminine nature realizes that asking is completely natural for a woman, because a woman is arranged in such a way that she is ready to accept help, support, a man, and so on. But for this, you first need to be able to accept and love yourself.

A woman who has known the essence of herself is also well acquainted with male nature - she knows that one of the basic needs of a man is to be needed, that it is through a woman’s requests to himself that a man realizes his need. This is KNOWING, this is a conscious adult interaction with the world, based on knowledge. A man becomes a man thanks to a woman. Giving her good = the results of his work in society, giving her time, attention, material things, the joy of interaction. I’ll note right away that moderation is good in everything - beggars are not very attractive.

And yes, you should also be able to ask. How? This is just the third rule - ASK.

Any appeal to a man should be able to pack into 10 simple sentences, which essentially indicate your request. No half-hints, intrigues, halftones, demands, reproaches, the role of the "victim" and the like. The request must be unambiguous.

It is worth speaking openly and confidentially, what you need and what you need, without hints. Be specific about what, when and where. You know what a man appreciates in a woman the most - sincerity.

Therefore, your words should really be filled with the energies of sincerity. The tone of the request should be calm, soft and warm.

The petition should be reasonable and really meaningful for you, and not just a game of your ego and an insatiable “I want”, it should be feasible for a man.

It makes no sense to ask, and then do it yourself, in order to manipulate a man through suggestion of guilt - this will only cause aggression from the man towards you.

Remember, it is requests that allow us women to become weak, and men strong. You know, it's like a game, in order to play hide and seek someone has to drive, no one wants to, but in the end you have to agree, otherwise the game will not take place. So, if we do not agree to be weak voluntarily, then there will be no game.

This is how life works - the source of the river is higher, and the mouth is lower.

If the source and the mouth are at the same height, then you get a swamp. The river will not be able to flow - the relationship will not be able to develop.

It is worth not just asking, but believing that your man is the best to handle your request. You can ask in the format - "wouldn't it be great if ..."

Remember the moment that if you want someone to fulfill your need, it is worth speaking in the language of the needs of the person fulfilling your needs, that is, your needs can be included in the need of a man. It’s only worth doing it carefully so that it doesn’t look like blackmail or extortion, or bargaining.

It is also worth remembering that a man needs time to comprehend your request, correlate his time, opportunities, etc.

Get ready for rejection, know how to adequately accept this situation. Not always a man is ready or can really fulfill the request. At the same time, do not try to implement this request on your own. And even if the man did not refuse, but is in no hurry to fulfill the request, you can very gently remind him of it. Gently - this is without reproaches and coercion.

The next significant moment is the ability to THANK the man for your fulfilled request.Thank you sincerely, thank your joy. The light of your joyful eyes inspires a man to fulfill and follow your requests.

And it’s also very cool - PRAISE the man for the result of the request. Do not be afraid to say words of gratitude, words of admiration for your man for his attention given to you. So, we summarize: to understand, to know, to ask, to thank and praise, these are the points of your correct request, which will be correctly perceived by a man and fulfilled.

And yet .. a very significant moment. Be attentive to the requests of a man. If you ignore them or do them carelessly, then this is unlikely to motivate him to fulfill your requests addressed to him.

I want to talk about Catalonia, which decided to leave with a scandal. Today there is no hotter problem, and I intend to cool it down. It seems to her that she has now risen, having destroyed the alliance with Spain and loudly asserting independence - but it only seems, I'm afraid. I immediately dismiss the analogy with an empire that is crumbling, splitting up: it’s funny when Brexit and Donbass are linked to the problem of Catalonia. Forerunners, brothers, do not call us: it is sinful to equal our drama. It seems to me that the word "independence" is hypnosis for you, and sweet hypnosis. Of course, there are places in the world that are more expensive, more prestigious, more pleasing to the eye - you want to pee a little. I can understand: I'm surviving myself. Petty envy is not inherent in me, and I want to relieve you of the crumbs: there is no need to encroach on independence, it is enough to imagine it.

Do not see pathology in this, but we - from the semi-poor to the elites - now live as if in Catalonia, while the Kremlin rules Spain. And we, not forgetting this truth, in such a rather middle band are able to pretend that we are independent. We all walk independently, looking from a distance for a long time at their ruble-zhukovsky comfort. We do not depend on the distribution of large-scale benefits (and they do not give us any); we look sourly, do not shout "bravissimo", giving up hope, correcting the elections; decisions are made regardless of our benefits, conclusions and rights. And to be more specific, our world is by no means inhabited by cattle, but we are simply such Catalonia, one hundred million free Barcelonas.

We fought, we don't fight anymore, the idea of ​​rebellion is a bitter laugh. Sometimes we selectively imprison, but after all, not everyone is imprisoned! We have become more prudent and patient. Your rebellion will soon tire you too. We now have tame Stalins, homemade almost like your arrest. We will no longer form a barricade. Here the wheel is being rolled on the theaters - they exist for performance! In the end, performance is everything for us. First, they are given preferences, so that there is, so to speak, something to lose, and then, so that there is no competition, they are imprisoned, because the government itself is a theater! She raises her Mamzel intelligentsia with special passion, dances her indestructible Giselle with our mass participation ... We are like ghosts, with wilis, an imperious hand passes through us; from their delirium and evil we are independent - for now, but this is the eternal "bye". We are not in the least responsible for this power: it has wound itself up over us. When he leaves, we seem to be saddened, and an hour later we trample into the mud, and Putin is right that the homeless and the nobility, serfs and excellencies in the Fatherland are equally infected with the virus of betrayal, the syndrome of the oligarch's wife*. Five percent - but this is not important - they want to lick, but this is not the people ... In the war, we will protect ourselves, of course, but this is only when the lockdown. And the rest of the time we are a colony, barely tolerating invaders. Only by the weather we are not Catalonia. According to her, we, unfortunately, are Moscow.

And my advice to the insurgent Catalonia: we, too, remember, smashed our foreheads, but this path is more stupid and saltier than a hybrid quiet internal struggle. Russia in this sense is a prophet. Belinsky said in one work **: our man crosses himself with one hand, scratches here and there with the other hand. And for more than a century we have been able to tell one thing aloud, understand another, and do the third. We hit rock bottom on this part. I can love Malevich and Soutine, scold Matilda with a flame in my eyes, scold Navalny and Putin, and at the same time melt Sobchak, I can go to mass and matins, publicly argue with Kant and Tolstoy - and at this time be free internally, and if honestly - internally empty. That's how you are - exchange letters, write to the Web, post on instagram - and you will be as independent as we are, having taken two hundred grams. Our recipe is suitable in every climate, it was recognized by the best minds ...

There is only one problem: if you accept our faith, then you will live like we do.

*An anecdote told at the Valdai forum.
**Letter to Gogol.

Do you write business letters in English every day? Or are you just learning the basics of official correspondence in business English courses? Our collection of useful phrases and expressions will teach you how to write the right business letters in English and help diversify your speech.

Thanks to business etiquette It is common knowledge that customers should be greeted at the beginning of a letter and said goodbye at the end. Does the problem start when writing the body of the letter? How, for example, to tell customers that the cargo is delayed, or how to hint that it would be nice to receive money for the services rendered? All this can be correctly told if you use the right “blanks” for various situations. With such "blanks", writing letters will be an easy and enjoyable task.

The beginning of a letter or how to start a correspondence in English

At the beginning of every business letter, immediately after the salutation, you need to explain why you are writing this at all. Perhaps you want to clarify something, get Additional information or, for example, to offer their services. The following phrases will help with everything:

• We are writing - We write to ...

To confirm... – confirm…
- to request ... - request ...
- to inform you that ... - to inform you that ...
- to require about ... - learn about ...

• I am contacting you for the following reason... - I am writing to you with the following purpose / I am writing to you in order to ...
• I would be interested in (receiving/getting information) - I would be interested in (acquiring/getting information)

Establishing contacts or how to tell the interlocutor how you know about him

Sometimes it is worth reminding a business partner when and how you last saw each other or discussed your cooperation. Maybe a couple of months ago you already wrote a business letter on this topic, or maybe you met at a conference a week ago and then already began to negotiate.

• Thank you for your letter regarding ... - Thank you for your letter regarding ....
• Thank you for your letter of May 30. - Thank you for your letter of May 30.
• In reply to your request, ... - In response to your request ..
• Thank you for contacting us. Thanks for writing to us.
• With reference to our conversation on Tuesday... - Regarding our conversation on Tuesday ...
• In reference with your recent letter - As for the letter recently received from you ...
• It was a pleasure meeting you in New York last week. – It was a pleasure to meet you in New York last week.
• I would just like to confirm the main points we discussed yesterday - I would like to confirm the main points that we discussed yesterday.

Expressing a request or how to tactfully ask an interlocutor in English

AT business letters sometimes you have to ask partners for something. Sometimes you need a delay, and sometimes additional material samples. To express all this in business English there are well-established phrases.

• We would appreciate it if you would ... - We would be very grateful if you ...
• Could you please send me/ tell us/ let us...
• It would be helpful if you could send us ... - It would help us a lot if you could send us ...
• I would appreciate your immediate attention to this matter. I shall be grateful for your prompt attention on this matter.
• We would be grateful if you could ... - We would be grateful if you could ...

Complaints in English or how to make it clear that you are not happy

Unfortunately, it often happens that we do not like something. But when writing business letters, we cannot give vent to feelings and directly test what we think of the company and its services. You must use business English and carefully express your dissatisfaction. That way we can keep a business partner and let off some steam. Standard phrases business correspondence that will help you with this:

• I am writing to complain about ...
• I am writing to express my dissatisfaction with ...
• I am afraid there may be a misunderstanding…
• I understand it is not your fault, but ... - I understand that this is not your fault, but ...
• We wish to draw your attention to ... . We would like to draw your attention to

How to communicate good or bad news in business letters in English

In business correspondence, it often happens that we have to upset customers. It is worth doing this gracefully so as not to anger the partner even more.

The bad news

• I am afraid that I must inform you that ...
• Unfortunately we cannot / we are unable to ...
• We regret to inform you that ... - We regret to inform you that…
• I "m afraid it would not be possible to ... - I'm afraid it will be impossible ...
• After serious consideration we have decided to ...- After serious consideration, we decided that…

Good news

Fortunately, sometimes everything goes well, and we can please our customers with good news.

• We are pleased to announce that ... - We are pleased to announce that ...
• It is our pleasure to announce that ... - We have the pleasure to announce that ...
• I am delighted to inform you that ..
• You will be pleased to learn that ... - You will be pleased when you find out that ...

Apologies or how not to anger the client even more

Of course, in business there are often overlaps. And you have to apologize for them. Be friendly, enter the position of the interlocutor. Remember, it's better to apologize a few times than to lose a valuable customer.

• I regret any inconvenience caused by... We regret any inconvenience caused by...
• Please accept our sincere apologies. Please accept our sincere apologies.
• I would like to apologize for the delay /inconvenience...
• Once again, please accept my apologies for ... - Once again, please accept my apologies for ...

Money or how to show your partner that it's time to pay

Sometimes you want to write in plain text that it's time to pay. But in business correspondence, you can’t do that. Instead, we have to use softer constructions, behind which there is the same hard question.

• According to our records ... - According to our records ...
• Our records show that we have not yet received payment of ...
• We would appreciate if you cleared your account within the next days. “We would be grateful if you would pay off in the next few days.
• Please send payment as soon as possible/ promptly - Please send us the payment as soon as possible.

Politeness in correspondence or how to hint at new meetings

It is not necessary to say goodbye to business partners completely. Even after the end of the project, you'd better keep the relationship for the next orders.

Catch you later

At the end of business letters in English, it will often be appropriate to remind your partner between the lines when you next expect information from him.

• I look forward to seeing you next week. – Looking forward to our meeting next week
• Looking forward to receiving your comments, - Looking forward to your comments.
• I look forward to meeting you on the (date). - I look forward to our meeting with you (date).
• An early reply would be appreciated. – I will appreciate your prompt reply

See you

After a successful order, it is worth writing a small letter to the customer in English, saying that you are not against a new project with him.

• I would be happy to have an opportunity to work with your firm again. “I look forward to the opportunity to work with your firm again.
• We look forward to a successful working relationship in the future. We look forward to a successful working relationship in the future.
• We would be pleased to do business with your company. We will gladly do business with your company.

Of course, business English is not always easy. Fortunately, our selection of business phrases should make your task much easier. Now it will take you much less time to write a letter. So choose the right phrases, supplement with your information and please your boss with beautiful business letters in English.

Shutikova Anna