How long does it take to deliver from aliexpress? How long does it take for a parcel from China to Russia from Aliexpress? How long will it take for the seller to send the order?

product, can't wait to receive it as soon as possible. Unfortunately, this is not a store near your home, and therefore you will have to wait for the parcel. Therefore, many people think about how long to wait for the parcel before it ends up in your hands.

The parcel with goods from Aliexpress is not tracked for a long time and does not arrive: reasons

Parcel from Aliexpress does not arrive

Usually tracking of the parcel begins from the moment the track number is received. Although the fact that you were given a tracking number does not mean that it is already being processed by China Post. In this case, the seller has just ordered the shipping number, so at this stage there will not be any tracking information yet.

It will be possible to track the parcel only 5-10 days after the parcel has been sent. It is worth saying that the parcel may not be tracked throughout your country. It all depends on the type of shipment and the delivery service.

In addition, if you buy very cheap goods, then sellers often send them without a track number at all, and therefore the parcels are not tracked at all.

If the deadline is almost over, but the parcel is still not there or it has ceased to be tracked, then there may be several reasons for this:

• The package was lost during delivery
• The shipment has not passed customs inspection and is sent back to the seller
• The post office is heavily loaded, and therefore workers cannot quickly process your parcel
• The seller did not send the parcel at all

These are the main reasons why parcels take a very long time or are not tracked.

The parcel from Aliexpress takes a very long time: what to do, why there is no parcel?

Why do parcels from Aliexpress take a long time?

If the track number is not in an international format, but the parcel is delivered by a private company, then tracking is only possible through the company that transports your shipment. Moreover, when crossing the border, parcels are assigned other internal numbers that are not provided to you and therefore tracking becomes impossible.

If the track number has an international format, then it looks something like this:

RR123456789CN

Read more about what track numbers are.

If your track code could still be tracked until the moment of export, but then nothing, then again the whole point is that after crossing the border, the parcel is assigned a new number and you cannot track it. The seller himself Aliexpress He may not even be aware of this situation, so there’s no point in tormenting him with questions. This is a completely normal situation. You just need to wait a little and the package will arrive to you.

If the track number is not tracked at all, then you have three solutions to the problem:

• Start to worry and ask the seller for a normal tracking number. Sometimes this helps and the seller admits that the parcel has not yet been sent and the track is fake. In this case, either agree on shipping, or open a dispute and demand your money back.
• Be worried and open a dispute. If you are sure that the parcel has been sent, then there is no point in worrying and opening a dispute until the transaction protection period is almost over. If too much time has passed, then simply extend the protection period or open a dispute if the seller does not do this. If the delivery time has exceeded 90 days, then nothing will save you other than a dispute, since this is already the maximum period for delivery of parcels.
• Or you can relax and just wait, as shopping from China is a matter for the patient. Sometimes sellers give non-working tracks, which are therefore not tracked and arrive under a completely different number.

How long does it take for a parcel from Aliexpress?

As we have already said, the delivery time of parcels largely depends on the delivery service. Each seller usually has several shipping methods, both paid and free. Undoubtedly, the last method is the most popular. Usually, the terms indicate that the goods will ship in approximately 60 days, but often this takes no more than a month on average.

Most often on Aliexpress Sellers use the following delivery methods:

China Air Post

Many items are sent using this method because it is free. Today, post offices are overloaded, and therefore delivery will not be fast. The longest period is 2 months.

Singapore Post, Sweden Post, Hongkong Post, Swiss Post

For these mails, a period of 60 days is also indicated, but for Singapore Post And Swiss Post on average it takes 10-14 days, and for Hongkong Post And Sweden Post– 15-30 days.

Posti Finland

This is the Finnish postal service. She delivers orders in 2-3 weeks. The longest period is usually specified as 35 days.

This is paid fast delivery. If you use its services, you can be sure that you will receive your goods in a maximum of 2 weeks by mail or courier.

TNT, DHL

This is also a paid delivery, but it costs much more, and accordingly the period is reduced to 5 days. Although people often talk about 15 days. So is it worth paying more if the company's promises are not kept?

If you don’t want to wait a long time, for example, you ordered a gift and need it by a certain day, then you can use paid services. If the purchase is very cheap and you don’t want to overpay, then it’s better to wait and receive the parcel for free.

Aliexpress is a well-known online trading platform that offers a huge variety of products at the best prices. Finding something to your liking here is not particularly difficult: at this stage of purchase, no questions arise. Doubts begin in the period between placing an order and directly receiving it at the post office, in other words, during delivery. The information presented in this article will help save your time on Aliexpress and get comprehensive answers to the most frequently asked questions.

How long will it take for the seller to send the order?

After selecting the desired product, checking its availability in private messages with the seller and placing an order, the seller will send you the package. The time during which he will have to do this is written on the product page, which you want to purchase.

• If a period of 30-40 days is indicated, do not be alarmed: often, the parcel is sent faster, and long periods are indicated for insurance.
• If you see short deadlines (for example, 5-7 days), then there is a high probability that the shipment of the goods will be delayed.

If the time runs out and the goods have not been shipped, the order will be canceled and the payment will be returned to your account.

However, it is in the seller’s interests to send the purchase as quickly as possible: this way the goods will reach the buyer faster, he will confirm receipt and absence of defects (for now we are only considering a successful outcome), which means the money will be transferred to the seller’s account. If the deadline has been going on for a long time and you can’t wait any longer, try writing a private message to the seller. Please note that correspondence with him will have to be conducted in English; you can use a translator. If the seller does not respond, feel free to cancel the order (however, the cancellation request must be agreed upon) and look for a similar product from another, more efficient seller. By the way, to avoid such cases, choose sellers with a high rating (at least 95%). When your order is shipped, the seller will write a free tracking number in the order details: with its help, you can track the location of the parcel on the company’s website.

Delivery time

Specified by the seller The tracking number will be activated approximately 3-5 days after your order has been shipped. A link to the postal site will be located in the order details (“Logistics Information” - “tracking directions”) next to the track number itself.

For each product, a certain period is established during which it must arrive at the recipient. As a rule, it is 60 days, but it can be longer: individual parcels take about 80-90 days. Three days before the end of the deadline, you will be sent a letter requesting confirmation of receipt of the order. If your purchase has not yet reached you, you need to write to the seller with a request to extend the arrival date - provided that the package is already in your country, but not yet at its destination. You can also start a dispute (make a claim) for a refund. Contact the seller and discuss your intentions with him if you decide to dispute. Perhaps together you will come to a different solution to the problem.

Although the entire list of delivery services, as well as additional payments associated with it, are established by the seller, the speed at which the parcel arrives at the buyer depends not on the seller, but on the specific postal service. Delivery by mail from China to Russia is never fast, especially if you choose a product with free shipping. Of course, in reality you pay some shipping costs; the seller will simply include them in the price of the item.

Delivery costs are calculated based on the weight, dimensions and volume of the parcel. No payment will be charged at the post office at your branch - Aliexpress works on the principle of 100% prepayment. You can find out about all those cooperating with Aliexpress, as well as terms and prices in the table below. And by the way: if you think that the shipping cost for the item you ordered is too high, try contacting the seller and discussing the amount of payment. In case of agreement, the seller will change it based on the agreement before accepting payment.

Order protection time.

Buyer protection time is the period of time after which your order will be closed and the money will be irrevocably returned to the seller (if you do not open a dispute). How to extend the time on Aliexpress, what time is given on Aliexpress to protect a specific parcel? This can be viewed on the order page. If it is running out, and the goods have not yet been received by the buyer, then conscientious sellers will extend this period. On the order page you can also ask for additional time: click on the active link “Request an extension of Order Protection” and indicate the required number of days in the window that opens. After sending your request, the seller will receive a message with your request.

Unfortunately, this request is not always satisfied, so be sure to check later whether your protection time has increased or not. In case of unjustified refusal - open a dispute. An extension is possible from the moment the tracking number is given until the transaction is closed, as well as during a dispute. Do not close the dispute until you receive the order: closing the dispute automatically entails closing the transaction. Just cancel it when the seller has committed to extend your protection time.

Order extension time at the seller's request.

So, the seller is obliged to send your parcel within the time specified on the product page. And here there are two possible scenarios. First: an honest seller who works conscientiously sent your parcel literally after a few days from placing the order. And the post office delays the parcel, forwards it to another city/country, makes mistakes in reading the address, etc., significantly slows down the delivery process. In this case, you just have to be patient.

If you checked your mail and found that (let’s say) a month has passed between the moment your order was sent and its completion, you should open a dispute and complain about the seller’s dishonest work and fraud. if the seller(which can extend the delivery time an unlimited number of times) already increases the delivery time of your goods by 2-3 times for a decent period(month), and the goods did not even reach your country. Be careful when requesting a partial refund, selecting from the form the reason “The order was sent by an incorrect transport service”: scammers can give you an incorrect tracking number and then “send” the order to the state post office. If the seller asks you to indicate exactly this reason in the dispute, most likely it is fraud: in this case, only a small part of the funds will be returned to your account, the majority will fall into the hands of scammers, and the order will be marked as completed and you will not get any money back.

Order confirmation time.

After the parcel arrives at your post office, you will receive a notification that you need to confirm receipt of the goods and the absence of complaints. The order will be closed, the money will go to the seller, and you will have the purchase in your hands. After confirmation, you will be able to rate the seller, the product and leave a review. If the goods have not arrived/there are complaints about the quality/the goods do not correspond to what was stated, open a dispute, but under no circumstances close the order.

If your confirmation time has already expired and the order is automatically closed, this means that you no longer have the opportunity to open a dispute if the goods do not arrive. But if the purchase has already been shipped and is on its way, there is no reason to worry: wait for its arrival. To ensure you don't miss the expiration date, Aliexpress sends several emails to your email. After all, it’s easier to move the deadlines forward than to hope that the order will arrive in perfect condition and not pay attention to the expiring delivery and confirmation deadlines.

How long a package from Aliexpress takes depends on the postal company, as many delivery methods are offered. It also depends on what type of transport the parcel was sent, for example, air mail, railway (railroad) or sea, and don’t forget that there is also courier express delivery, which is much faster than regular “high-speed” air mail.

The delivery times for parcels from China with Aliexpress to Russia, Ukraine, Belarus and Kazakhstan are approximately the same, although quite recently the Russian Post entered into a direct agreement with the Chinese international mail China Post, which services 90% of parcels with Aliexpress and now the delivery times for parcels in the Russian Federation promise to be within 10 days, but in reality it is about 2-3 weeks to Russia and 3-4 weeks to other CIS countries.

We would also like to list the main methods and methods of delivering goods from China and delivery times, so that you can more accurately know how long it takes to send a package from Aliexpress:
1. China Post- up to 60 days (on average 15-30 days)
2. Hongkong Post
3. Singapore Post
4. Swiss Post- up to 60 days (on average 10-14 days)
5. Sweden Post- up to 60 days (average 15-30 days)
6. YANWEN Logistics- up to 60 days (on average about 25-35 days)
7. Itella (Posti Finland)- up to 35 days (on average 15-25 days)
8. SPSR-Express(Russia Express-SPSR) - up to 20 days (average 7-11 days)
9. EMS- usually paid delivery, the parcel arrives approximately 10-15 days
10. DHL- usually paid and quite expensive delivery, the parcel takes about 5-7 days
11. Sellers shipping method- usually these are parcels with a left (fake) track that are not tracked anywhere, on average a parcel takes 25-30 days and arrives without problems

Fake postal services and parcels without tracks: (mostly this happens with cheap goods under $20)
Sellers Shipping Method- up to 60 days (not less than 22 days)
WeDo Logistics
17 Post Service(17track) - up to 60 days (not less than 30 days)
World-Shipping post- up to 60 days (not less than 30 days)
HongkongExpressPost(Honkong Express Post) - up to 60 days (at least 30 days)
CNZExpress- up to 60 days (not less than 30 days)
Faspeed- up to 60 days (not less than 30 days)
Chukou- up to 60 days (not less than 30 days)
Special Line- up to 60 days (not less than 30 days)
SF Express- up to 60 days (not less than 30 days)
WS-shipping- up to 60 days (not less than 30 days)
4PX Worldwide Express- up to 60 days (not less than 30 days)
Flyt Express- up to 60 days (not less than 30 days)
China Post Ordinary Small Packet Plus- up to 60 days (not less than 30 days)

Clue: the fastest free delivery in the Aliexpress Mall section: http://mall.aliexpress.com (SPSR-Express)

Why does the package take so long with Aliexpress?

Sometimes parcels from Aliexpress take a long time, and sometimes a very long time, but this is all because of the mail, which is in no hurry. This is actually the main reason why parcels from Aliexpress take so long:

Still have questions? ask your question in the technical support online chat or write it below in the comments

Delivery from Aliexpress to Russia and other countries is the Achilles heel of this fairly popular service. It is the long wait for the parcel that discourages many from placing orders on this online market. In this article I have put together a mini-faq about delivery from Ali, I ask questions myself and answer them myself.

Answer: depending on the workload of the Russian Post and customs, as well as on the correctness and your location. As a rule, if we talk about parcels from China, then it is 15-50 days. If you study mine, you will find out that the fastest package I received in 17 days is this. The longest delivery today is the second roll machines; they took 63 days to reach me.

Is it possible to somehow check how busy the post office and customs are? And how can I find out the average delivery time from Aliexpress?

How do I know that the package has been delivered to my city?

What do you need to receive a parcel by mail?

Answer: knowing that she is definitely there and your passport. Even if you haven’t received a notification, but you know that the package has arrived, feel free to take your passport and go get it. You will be notified right there. To be sure, you can first call your branch by picking up the phone number on the website.

Is it necessary to wait for notification?

Answer: no, it’s enough to know that the package is already in the mail. See above. There were cases when I was notified a week after I took everything.

That’s all for now, if you have any other questions, ask in the comments, I’ll try to answer them. Yes, now we have it on our website, you can find a lot.