Problems with sending goods from China. Features of the delivery of goods from China - what you need to know. Selection criteria are universal

How to track an order from China? What are the features of air delivery of goods? Can I buy goods in China with free shipping?

Margins for Chinese products in retail stores range from 200 to 1000%. Such super profits will easily cover all purchasing costs, but only if you have purchased a hot commodity and cooperate with reliable suppliers. And one more important point – right choice shipping method.

Denis Kuderin is with you, an expert of the HeatherBober magazine on financial matters. I will tell, how to ship goods from china in the most profitable and safe way, in which cases it is better to choose air transportation, and in which cases - delivery by Chinese mail, and what are the advantages of cooperation with transport companies.

1. Delivery of goods from China - ideas for a novice businessman

Scheme trading business with China is clear to everyone: you buy goods in bulk from the manufacturer at minimum price, deliver from China to Russia, sell with a cheat through an online store or in any other way and calculate profits.

This simple and ingenious commercial algorithm has already made thousands of people millionaires. In the case of China, an additional advantage is the ultra-low purchase price of the goods. In China, cheap raw materials, inexpensive labor, fierce competition and many other factors affecting the low cost of goods.

At the same time, the quality of Chinese products is no longer as hopeless as it was 15-25 years ago, when things with the inscription " Made in China” were falling apart in the hands of sellers or buyers.

Current products are moderately durable, strong, made of relatively safe materials and even have quality certificates.

True, the level of manufacturers is still different. There are large plants and factories located in industrial centers and equipped with modern equipment, there are barrack-type workshops in the villages in which local residents work, collecting goods by hand.

But in both cases, the purchase price allows you to increase the retail price by 5-20 times. The net profit will be the greater, the cheaper the delivery of products from China to Russia.

What you need to know about delivery for aspiring entrepreneurs:

• most Chinese manufacturers do not ship- they only lay out the goods in packages and deliver them to the point of issue;
• not always the option with delivery from the manufacturer is profitable– in some transport companies you will find more favorable rates;
• there are many transport companies operating in the market- there are solid organizations with representative offices in dozens of cities in China, there are small companies with five trucks in the fleet;
• You need to choose a delivery method depending on the volume and type of cargo- in some cases it is cheaper to deliver by sea, in others - by rail.

There are also alternative ways delivery of goods. One of the options - groupage cargo. Use the method if you have a small batch of goods. Together with other orders, it will be placed in a collection container, and you will pay only the volume that your products will take.

The benefits are obvious - savings on shipping. But there are also disadvantages: if one of the delivery partners filed an incorrect declaration or exports goods without an export permit, you will have to wait for the cargo until this issue is resolved. And in trade, sometimes every day is expensive.

Consolidated cargo is a good delivery option

A few words about "free" shipping. If you see such an offer from a manufacturer or intermediary, do not rush to rejoice. As a rule, the cost of shipping, which is presented as free, is already included in the price of the goods.

Other cons:

• the seller himself dictates the amount of goods that you need to purchase in order for the delivery to become free;
• the seller delivers the goods by mail, which affects the timing of transportation;
• often goods delivered in this way arrive damaged.

So don't go after super cheap shipping if you're into serious business. It is better to find a permanent transport partner and use its services as a loyal customer.

2. How to deliver goods from China - instructions for beginners

So, the most popular and reliable delivery method is cooperation with the transport service.

Step-by-step instructions will help to deliver the goods quickly and without problems.

Step 1. Choose a delivery service and sign a contract

If you type in a search engine the query "delivery from China" you will get thousands of results and the same number of links to company websites. How to find a truly reliable and professional transport partner among so many?

The selection criteria are universal:

• duration of the company;
• legal status;
• place in independent ratings;
• reviews on specialized forums;
• availability of representative offices in major Chinese cities;
• convenient and good site;
• many communication channels - phone, chat, skype, mail;
• Ideally, if there is a representative office of a transport company in your city.

It is better to deal with a large transport company than with a small private cargo company. Especially if you are buying and your cargo reaches a ton or more.

In addition to delivery, such companies undertake to check the quality of goods at the manufacturer's warehouse, compiling permits, delivery to the border and customs clearance, transportation to Moscow or other cities.

Step 2. We draw up a power of attorney

In order for representatives of the transport company to communicate with the seller on your behalf, you must conclude an appropriate agreement. With such a document, transportation service specialists will be able to take on additional functions, including - product quality check.

Step 3. We send documents on payment for the goods

All transactions, especially those related to finance, must be documented. Be sure to send a copy of the confirmation of payment for the goods to the delivery service so that they present proof of the transfer of money to the supplier.

There are several ways to transfer money to the Chinese side:

• transfer from account to account;
• transfer to a card (there are restrictions on amounts);
• transfer through a transport company.

The latter option is more reliable and profitable (there will be no commission) - provided, of course, that you work with a trusted company.

Step 4. We track the route and expect delivery

Serious carriers always provide customers with online tracking option. You will always be aware of the stage of delivery of your goods.

The average delivery time for a bulk cargo of goods from China is 9-20 days.

If you have any difficulties at any of the stages of delivery, or you want to become a real pro in business with China, I recommend signing up with Evgeny Guryev right now.

The course will help you competently launch a business with China on the Internet, teach you how to get the maximum profit, look for reliable suppliers and other tricks.

3. Delivery options for goods

Which option to choose depends not only on your desire, but also on the type of cargo and its volume.

Consider the pros and cons of each delivery method.

1) By plane

Air travel is speed, safety and high cost. This option is chosen when the deadlines are burning and delivery is needed “yesterday”. Sometimes air transportation is the only possible way- for example, if you need to deliver a very fragile and valuable product.

The terms of such delivery are from 1 to 6 days from the date of shipment of the goods from the supplier's warehouse. Special requirements are imposed on the packaging of cargo and its dimensions.

2) By train

Rail transport is used by those who care not so much about speed as about the safety of cargo.

Advantages of delivery by train:

• unlimited carrying capacity of railway transport- almost any amount of goods will fit in the wagon;
• optimal price- regarding the volume of production;
• suitable for long distances– the farther the destination, the more profitable the railway transport;
• weather independence– neither rain, nor mud, nor snowfall will stop the train;
• safety- after customs, the wagons are sealed, and representatives of transport services at each stop check their integrity.

Advantages of railway delivery: price, safety, any volume

The train transports bulky goods that cannot be delivered by car - for example, industrial machines, special equipment or cars.

3) By car

Road transport travels faster than trains and is cheaper. But there is always a risk of an accident, breakdown and obstacles along the way caused by climatic factors.

Large companies use trucks with a capacity of up to 130 square meters for transportation and select the brand of car in accordance with the nature of the cargo. Specialists are developing optimal route and provide legal support for the transaction.

Delivery time by car 15-20 days.

4) By water transport

This is the most reliable way of transportation. It is chosen in the case when you need to deliver a large consignment of goods without overpaying for the speed of delivery. And it's also the most economical option.

Sea container transportation is not suitable for all types of cargo. For example, food, as well as other perishable goods, should not be transported by water. The option is ideal for bulk, liquid and groupage cargo, as well as for the delivery of overall equipment.

5) Combined way

Experienced transport companies know how to deliver cargo more reliably and faster, depending on its weight and dimensions. If necessary, a combined method will be developed for you.

For example, such a scheme: land delivery to the nearest port in China, sea transportation to Vladivostok, rail delivery to the destination. Another common transportation option is Auto + Air.

Method comparison table:

4. How to avoid delivery problems

Control of deliveries from China is of paramount importance. Beginners often face many problems, relying on the honesty of the customer. The first mistake is choosing the “wrong” supplier.

This leads to other delivery problems:

• incorrect quantity of goods - you ordered 5,000 packages, and they sent you 2,500;
• non-compliance of products with the application (there is no logo, wrong sizes, wrong colors, wrong models);
• unacceptable quality;
• marriage, inconsistency.

It is not always possible to prove one's case retroactively. An unscrupulous supplier "turns on the deaf-mute" and does not answer your calls and letters. As a result, you lose profits, and your business rots in the bud.

This will not happen if you order a delivery service Additional services: quality control and inspection of the supplier himself. Reputable cargo companies necessarily offer such services to their customers.

And the most The best way to avoid such problems - to understand in advance all the intricacies and nuances of doing business with China. This will help you Evgenia Gurieva.

Courses are designed in such a way as to explain to participants all stages of business, starting with search original idea for trading and ending with effective sales techniques. All registered students receive a free book Business with China from A to Z».

Interesting facts on the topic in this video:

5. Conclusion

Delivery of goods from China is a responsible event that directly affects the success of the entire enterprise. The most expedient way to transport goods from China is to delegate this task to a professional company.

Question for readers

And what is the most reasonable delivery method for you personally?

wish successful business and neat, fast carriers. We will be grateful for your comments and feedback. If the article was useful, do not forget to share the link with your friends on social networks. See you soon!

Quality and fast delivery cargo from China from Transit Express.

Ordering goods in China is very profitable. Making a deal with a direct manufacturer is much cheaper than buying similar products in a local retail chain. Prices for products of any category in China are indeed very attractive, but there are a number of difficulties that relate to the delivery of goods from China.

One of several such items are:

1. The underdeveloped transport infrastructure in China and in the territory of transit of goods often causes delays of goods at checkpoints.
2. The lack of a guarantee of the safety of goods from many carriers leads to losses, breakdowns and mechanical damage to goods during transportation. This can lead to significant material damage for seller and buyer.
3. Misunderstanding and ignorance of the language. Language barrier.
4. etc.

What problems may arise when transporting goods from China

Even a one day delay can lead to huge financial losses for our clients. We care about your business.

Choosing a reliable supplier:

The key to success and bargain shopping in China, cooperation with a reliable transport company that transports orders from the territory of China can become. Our company always uses the best routes and guarantees the safety, security and correct conditions for the transportation of any type of cargo for each client. The cost of our services is more than affordable and allows you to regularly make purchases in China. In our work, we rely primarily on the interests of our client. Most of our clients repeatedly turn to our services.

Misunderstanding:

Sometimes the client does not quite correctly imagine the type of product. The reason may be lack of knowledge of the language, size, low-quality picture, or simply the lack of a dress in the right color. Usually in this case sellers simply ask: Do you mind if we send you a blue dress? Without receiving a response from you within 1-2 days, they send the dress in the wrong color.

Sold? Well done

It also happens .. On the other side sits a manager who receives a percentage of sales. His only task is to sell as much as possible and get his profit. Returns, complaints are not so important for them, because. usually few people return and complain. Having worked with impunity for several months, and sometimes several years for one company, you can collect a significant profit from a percentage of sales.

How to protect yourself?

The best way is to contact a reliable intermediary who delivers goods from China. We insure your cargo and solve all problems, from purchase, to customs clearance and subsequent delivery of cargo to your door. Turn to professionals to sleep peacefully 😉

Many stayed for new year holidays without gifts ordered in foreign online stores. The sellers attributed this to the new customs clearance rules that the Federal customs Service refuted. customs officials and postal services commented, in connection with which the parcels did not arrive on time in fact.

Holiday without gifts

Goods ordered on Chinese websites back in November and December did not reach many Russian recipients at the beginning of 2017.

In the early days of January Chinese Internet site AliExpress, in general, has temporarily suspended the express shipment of goods through the Russian logistics company SPSR. In the official message of the store, this was due to problems with customs clearance at the border. “Due to a failure in the customs clearance system for commercial express shipments by the Federal Customs Service (FCS) of Russia, it is currently impossible to properly clear customs clearance of shipments to Russia,” the letter was quoted as saying. TASS.

Information appeared on the websites of online stores and express delivery services that now the customs office requests not only the first page of the passport of the recipient of the international postal item (IGO), but pages with registration.

“In order to reduce the risks when releasing foreign shipments from customs, from January 2, 2017, copies of the recipients' passports on paper are also requested for the procedure for customs clearance of parcels on an individual basis. To maintain the announced delivery times, you can provide copies by contacting the operators contact center SPSR Express, or wait for a call from specialists,” the express delivery company said in a January 6 post on its website.

Then, information appeared on the website of the Federal Customs Service that the agency was conducting selective control, affecting less than 1% of all goods, but in general, the customs clearance rules had not changed.

As the press service of the Siberian Customs Administration (STU) reported in turn, the district department does not participate in random checks of express cargo, therefore, parcels sent by transport-forwarding companies and courier delivery services are customs control through other customs offices. As of January 9, 2017, there are no clusters of parcels at the Siberian customs.

“As practice shows, the release time for one shipment does not exceed 1-2 minutes, with the exception of shipments for which additional forms of customs control are applied as part of the risk management system,” the STU press service said.

In addition, in order to avoid the accumulation of parcels, problematic issues are resolved by the customs authorities together with representatives of the Federal State Unitary Enterprise "Russian Post" online. But in general, as stated, delivery by Russian Post is carried out according to the previous scheme.

During 2016, Tolmachevo MMPO registered 19.6 million postal items, which is almost four times the number of mail items processed in 2015.

During November-December 2016, Tolmachevo MMPO processed about 6 million international mail items. In the period from January 1 to January 8, 2017 - more than 1 million.

Photo: departure track to the recipient in Novosibirsk

Small packet problem

As the press service of the Siberian branch of the Russian Post assured, the company complies with the delivery time of international mail. "Post of Russia" is responsible for the delivery of MPO only within the territory Russian Federation after the completion of customs clearance, therefore, as the mail message says, the delay in delivery to the territory of foreign countries is due to the work of the postal services of these states. How parcels from China are checked

“A fairly large volume of online orders from China comes in simple (unregistered) small packages, for which it is impossible to determine the date of arrival on the territory of the Russian Federation and track their passage in the postal network,” the press service also reports.

"Russian Post" advises to draw up a custom order for the delivery of a postal item. This will allow customers, firstly, to track the passage of the package along the entire route from the moment it is received by the Chinese side to the moment it arrives at the post office, and, secondly, it will significantly reduce delivery times.

According to the pr-manager of the logistics company V.I.G. Trans Elena Filina, the most common reason for violation of the delivery time is the delay of the cargo by the customs service. Such delays can occur either due to incorrect completion of customs documentation, or due to the absence of part of the accompanying documents. The second important reason may be an incorrectly compiled route. Here the responsibility lies entirely with the transport company, whose specialists were involved in the development of the route.

“We should not rule out force majeure circumstances. These are the deterioration or a sharp change in weather and climatic conditions, breakdown vehicle And so on. In order for the cargo to be delivered on time, trust the delivery to experienced carriers with recommended customer reviews,” Filina said.

“To date, the majority of parcel losses, according to the Association of e-commerce companies, are attributable to Chinese logistics operators. It is they who are constantly trying to reduce the cost of delivery of goods by reducing its quality and guaranteeing the safety of the goods,” said Alexander Logunov, GR director of AKIT.

According to him, the delivery of parcels from abroad will significantly accelerate after the Russian Post introduces rules for accepting exclusively registered parcel traffic, this will speed up the delivery process by 3-4 times. This may happen in the spring of 2017.

“In addition, customs clearance is also a significant part of the time spent on the delivery of the package. When sellers can automatically transmit information about the contents and senders of parcels, this time will be significantly reduced,” Logunov said.

Representatives of customs and postal services note that parcels from Chinese sites may be delayed at other times of the year, but the number of such shipments on New Year's Eve is much higher than usual, which means that the number of possible delays increases at least proportionally. As far as AliExpress is concerned, the interlocutors advise in case of such precedents to open a dispute with the seller and return the money.

“Parcels hung at customs are again going to the addressees. You will be able to choose delivery by express services with tomorrow”, AliExpress tweeted on Wednesday.

SPSR Express also stated on its website that after the holidays, the procedure for customs clearance of foreign shipments is carried out in the same operating mode.

For all the long years of our work with China, we have never met a supplier who could correctly issue customs documents for a batch the first time. In addition, it is worth understanding that without sufficient experience, you yourself are also unlikely to be able to prepare a complete package of documents without errors. And for every mistake you have to pay - and a lot, and these are unnecessary problems.

After your goods have been shipped by the supplier and arrived at the place of customs control, time starts to work against you. Any delay comes at a significant cost, so it is important to issue the declaration as quickly as possible, without surprises and within normal timeframes.

There can be several problems with customs clearance of goods from China:

Highlights when shipping goods from China

1. Simple when processing customs transit at the border;

2. Delays in submitting DT for registration;

3. Adjustment of the customs value and charging of initially unplanned duties.

Each of these problems means either a direct increase in costs, or an unpredictable delay in the delivery of goods from China, which also causes costs or loss of profit on your part. It should be understood that loading the goods into a container and sending it to Russia from China is not even half the battle, but only a small part of the transportation that any Chinese can handle. And this Chinese will not be at all interested in what you will do with the goods next, how exactly you will go through customs control, what certificates, permits, licenses are required for the goods, and what mistakes he made in the documents. Customs clearance of goods from China is clearly not the task of suppliers: some companies use their own foreign trade specialists to solve these problems, while the other (large) part simply turns to consulting companies to resolve the issue.

Need help delivering goods?

Specialists of the foreign trade department of our company will help you avoid all these difficulties and organize competent customs clearance of goods from China. We will prepare everything for you Required documents, corresponding to the current legislation and we will help to pass inspection without difficulties. Deep understanding of the specifics of the work of customs, extensive experience in processing a wide variety of goods and many years of practice and solutions difficult situations- these are the advantages of our company that guarantee you the stability of delivery and the absence of problems when delivering from China to Russia. Working with us, you can accurately predict all costs, optimize customs clearance processes and know that your cargo from China will arrive exactly when you expect it.