How to open a service center for the repair of household appliances. Business Idea: Electronics Repair Shop

03.07.2023

As you know, a service center is an organization that provides services for service support and maintenance of machinery, equipment and other products. The activities of the SC also include pre-sales, warranty and after-sales repairs. Here we will consider the question of how to open a service center, a business plan for organizing this business.

When choosing a product by the consumer, one of the decisive factors is what kind of support the supplier promises him after the sale of this very product. This factor is especially important when buying household appliances, appliances and electronics, building materials, cars and other equipment and machinery, i.e. in areas where a breakdown or manufacturing defect means that the product cannot be used for its intended purpose or interferes with this.

Business plan

In fact, planning in this area is no different from any other, because the only difference in this business is authorization. Therefore, you can choose any ready-made example of a business plan from any of our other articles, find yourself a company with which you would like to work and start building your own business.

Do not forget that some companies also provide their authorized partners with discounts on their products, so you can still open a point of sale.

How to open a service center

The first step in starting any business of your own is registering the business. To do this, you need to register the company with the tax office at the place of residence and obtain a document proving that you are a private entrepreneur.

Next, you need to contact the tax office to register the service center that you decide to open, and after the official registration of the legal entity, order the seal or stamp of the organization. To carry out a cashless payment, as happens with legal entities, it is necessary to open a bank account.

The next step will be obtaining a license to conduct certain types of activities, purchasing or renting commercial premises for an office and documenting it.

Authorization of the service center gives him the legal right to carry out both warranty and post-warranty repairs. In case of equipment breakdown during the warranty period, the buyer has the right to contact an authorized service center for free repair or replacement of defective equipment.

Not all manufacturers have the opportunity to locate their service centers in close proximity. In this case, an agreement is concluded between the manufacturer and the service center, which receives authorization from the manufacturer to repair this or that equipment.

For the full functioning of the service center, you will definitely need:

reception point;
directly repair shop;
transport for the delivery of large-sized equipment to the repair shop.

The service center deals directly with the resolution of current issues that arise during the implementation of warranty repairs. For the most high-quality and prompt implementation of repairs, the manufacturer supplies the service center with replacement parts free of charge, replaces equipment that is beyond repair and pays for repairs. In turn, the service center should have a proper attitude to their duties: the service center should have polite and well-trained personnel, high-tech equipment of the repair shop and the ability to quickly and efficiently perform repair work. The authorization of the service center is confirmed by a certificate issued by the manufacturer. Individual contracts are concluded between each interested manufacturer and the service center, on the basis of which the service center carries out repair work of this or that equipment. To start work, it is also necessary to establish contact with suppliers of spare parts. The timing of the repair will directly depend on how quickly the necessary part will be delivered. It is desirable to have in stock several suppliers of spare parts for repaired equipment, which will reduce the time for repairing equipment and avoid some interruptions in the supply of spare parts. It is necessary to start partnerships with suppliers of parts at the initial stage of opening a service center.

One of the final steps is to draw up a business plan, but it will be possible to start drawing it up only after all the necessary documents have been completed, and a final decision has been made on what type of services the service center will provide. Before starting work, it is necessary to draw up an accurate list of services, take into account approximate costs, hire and, if necessary, train staff. If there is a need to attract investors, then a competently and clearly drawn up business plan will contribute to the flow of investments. If the business is independent, then the business plan of the service center is drawn up in any form, as a formality.

Thinking about how to open a phone repair shop? Detailed instructions, calculation tables and useful tips for you in this article.

♦ Capital investments – 150,000 rubles
♦ Payback – 7–8 months

Mobile phones have long ceased to be luxury items and have become a necessity available to everyone. Today, a mobile phone can be found in the pocket of any person.

Since the price of mobile phones is varied, it is understandable that cheap models will break down.

Few people, having discovered a breakdown of their mobile phone, immediately throw it away and go to the store for another one. Most will first contact the workshop and pay for the repair.

If you understand mobile phone devices, and friends often turn to you about this, then why not think about how to open a phone repair service center.

You do not have to invest a lot of money in launching a startup, and you can earn relatively well every month.

Are there any reasons to open a phone repair center?

This business has many advantages:

Minimal capital investment and the opportunity to save money on many stages of starting a business.
If you are a highly qualified specialist (or you hired such craftsmen) and are able to fix any breakdown, you will be able to set any prices for your services.
The opportunity to develop your business in the future, for example, repair laptops, tablets and other equipment.
You can also combine services: repair service + sales of batteries, chargers, mobile phone accessories, etc.
Minimum monetary risk.
First, you don't have to invest a lot of money in your business.
Secondly, if you earn less than you wanted, you can always close your workshop by putting up tools for sale.
You do not have to pay suppliers for unsold goods or sell leftovers for a long time in order to return at least some of the money invested.
Demand for phone repair services among the population.
No matter how many service centers work in your city, it always makes sense to open another one.

Are there any reasons not to open a phone repair shop?

If we talk about the shortcomings of this business, then among the most obvious:

high level of competition in this sector;
relatively low monthly income;
the business rests on specialists and if your competitors managed to hire a master who can easily fix any breakdown, and you don’t have one, then people will visit the competitor’s service center, not yours.

When should you open a phone repair center?

It makes sense to enter this business:

Highly qualified specialists who have been repairing phones, laptops and other equipment for a long time as a hobby or working for hire.

Why not open your own business?

Managers who can make any startup profitable.

If you are looking for a promising idea in which you can invest money, then you should think about opening a repair shop.
You just need to find a good specialist and start earning.

What is the first thing you need to do to open a service center?

Launching a startup involves the fulfillment of several mandatory points at the preparatory stage:

Thinking through all the pros and cons (you must find reinforced concrete arguments why you should open just such a business, and not another).
with specific calculations.
Theoretical study of this field of activity.
Search for the main components of your future business: premises, phone repairmen, if you are going to act as a manager. Only after that you can proceed to register the case.

Two forms of opening a service center

This business is good because it allows entrepreneurs to choose what exactly to open:

Legal service center.

You register as an individual entrepreneur, rent an office with a specific legal address, pay taxes, etc.
This method is suitable for both masters who are going to repair phones themselves, and managers who want to perform only an intermediary function.

illegal workshop.

Let's say you're good at repairing phones and other equipment.
Friends and acquaintances know this and regularly give you work, agreeing to pay for it.
All repair work can be carried out right at home, and customers can be searched using word of mouth.
This method is not suitable for managers.

Two types of phone repair service center

All workshops are divided into two types:

You cooperate with a specific manufacturer, order spare parts from him, report on the work done, perform warranty service for phones, etc.

You do not report to anyone and undertake to repair any phone models that customers bring to you.
In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from.

How to advertise a phone repair service center?

Such a modest business does not require a large advertising campaign.

It's enough for you:

distribute business cards to all your potential and established customers;
give information on your page on social networks that you have opened a workshop, and ask friends to spread this information;
register on a local forum and tell the residents of your city that such a service is now available to them.

If you can fix most mobile phone breakdowns and charge reasonable prices for it, then you can be sure that soon you will have a lot of customers.

Calendar plan for opening a phone repair service center

The preparatory stage of opening a workshop will not take you too much time.

In fact, the most difficult thing that awaits you is the registration procedure, which, due to bureaucratic delays, can take several months.

If you can speed it up, then you can quickly rent and equip the premises, buy tools.

Things will go even faster if you do not need a phone repairman, and you yourself are going to perform his functions.

Stage	Jan.	Feb.	March	Apr.
Registration and obtaining the necessary permits
Rental of premises and repairs in it (if necessary)
Purchase of tools for the work of craftsmen
Advertising campaign
Opening

Business plan for opening a phone repair service center

To understand how much money you need to start a service center and what steps you need to take care of, check out this business plan.

Let's say you decide to open a workshop in one of the big cities.

You are going to carry out the repair of equipment yourself, so you will not hire a master.

Registration

Interesting fact:
The most popular phone was and still is the Nokia 1100, owned by 250,000,000 people. The phone has been available in all stores since 2003.

It is better to start the registration procedure not immediately after the idea arises, but to work illegally for some time.

And only when you realize that you can bring broken phones back to life and you form at least a small client base, you can apply for registration.

room

In order to open a repair shop, you do not need a large room. Enough room for 20-30 square meters. meters.

Open your center where it will be easy for customers to find it: in the city center or in a densely populated residential area.

You don’t have to worry about the decor of the room, because customers will be interested in your qualifications, and not the color of the office walls.

If you are going to cooperate with a master on a fee basis, and leave the functions of a manager to yourself, then a reasonable step would be to open a business in one of the popular shopping centers in your city.

A small corner is enough for you, where you will sell spare parts, accessories for phones and accept broken models for repair.

The master will be able to bring already repaired models once a day and pick up a new work. So, a specialist will be able to work at home, and you will save on rent and expand the range of services for your business.

Workshop tools and equipment

We remember that our room is small, which means that it is not worth littering it with extra furniture.

To work normally, you just need to purchase:

Item of expenses	Amount (in rubles)
Total:	55 000 rub.
Table	8 000
Chair or office chair	1 500
table lamp	1 000
Laptop	18 000
Safe	10 000
Telephone set	800
Lockers for changing clothes and storing personal belongings	5 000
Rack or shelf for storing tools and spare parts	3 000
Other	7 700

You will also need a minimal set of tools to carry out standard phone repairs.

Item of expenses	Amount (in rubles)
Total:	35 000 rub.
Soldering station with hair dryer	4 000
ultrasonic bath	2 000
UFS-3 box + HWK programmer with cable set	6 000
power unit	2 000
digital oscilloscope	8 000
Vacuum tweezers	1 000
A set of miniature tools (screwdrivers, tweezers, etc.)	5 000
Other	7 000

Staff

At the first stages of work, until you form a client base and promote your business, you can do without staff at all.

If you want, you can take on a part-time cleaner and part-time accountant.

When your phone repair shop becomes popular, you should consider hiring a sales clerk.

How much does it cost to open a phone repair center?

You really don't need huge sums of money to start this startup.

It is enough to have 150,000 rubles.

Monthly expenses in this type of business are small, and will mainly be spent on renting a room, taxes, the Internet and the purchase of tools.

You can easily meet the amount of 30-40,000 rubles.

How much can you earn with a phone repair shop?

It is impossible to name the exact amount.

The earnings formula is simple: the more orders you have, the more money you can earn every month.

Form a reasonable pricing policy, but not at a loss. When giving a customer a price, add 100% to the parts you used to fix the phone.

If you serve at least 5 clients per day, then the daily revenue will be at least 3,000 rubles.

Even working with two days off a week, you can earn about 60,000 rubles a month.

That is, the net profit is about 20,000 rubles.

At the initial stage, we invested 150,000 rubles. In this scenario, they will pay off in 7-8 months.

Download a ready-made business plan for a mobile phone salon with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

We also invite you to watch a video on

how to start opening a phone repair service center:

5 tips for those who are going to open a phone repair shop:

Call the real terms of repair, so as not to disappoint the client.
Even taking into account the order of spare parts, the term for repairing the phone should not exceed 14 days.
If you are unable to cope with the volume of orders, hire an assistant.
Be honest with the customer: If the phone is beyond repair, be honest about it.
You should have a minimum set of spare parts and tools, but you should not recruit too many “in reserve”.
Do not rush to name the price for phone repair.
The breakdown can be more serious than it seemed to you at first glance, and if you decide to take more money from the client than you called at the beginning, he will decide that you are trying to deceive him.

Now you know, how to open a phone repair shop, and if you have the necessary knowledge and skills, then take a closer look at this type of business.

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The opening of the case begins with the search for premises for the organization of the workshop. Some entrepreneurs at first do without premises, simply coordinating the work of masters and actively advertising services. But the need for an office is difficult to overestimate, since its presence can be used to judge the solidity of the company. Most large household appliances are repaired at home, on call of the master. It is very inconvenient for customers to carry such equipment to the master. But with small household appliances, the situation is the opposite: microwave ovens, irons, electric kettles and coffee makers are taken by people to the workshop themselves.

If you do not want to lose customers, you will have to rent a room. Your office is needed not only as a reception of broken equipment, but also as a warehouse. Large areas are not required here: it is enough to rent from 30 to 50 square meters. m. On such an area you can place several jobs, a warehouse and, if necessary, a small sales department.

Location also does not play a key role. It is good if it is the central part of the city, but rent in such places is high. You can also stay in a residential area of the city, even in the basement of a multi-storey building or office building. The main thing is that the building should have convenient access roads and parking.

How much does the business bring

The income of the business depends on a number of factors, including the specialization of the company, the size of the client base, and the universality of services. Most serious organizations undertake the repair of household appliances: refrigerators and washing machines, electric stoves and air conditioners, dishwashers and vacuum cleaners, sewing machines and small household appliances (irons, electric kettles, coffee makers, juicers, mixers). This approach to business allows you to receive several orders daily, especially if the company operates in a large city.

Most often they turn to repair washing machines. This technique, which many people work on a daily basis, but remains without due attention and care. Hence the frequent breakdowns and failures. These words are confirmed by the statistics of Yandex search queries, according to which the phrase “washing machine repair” is searched up to 140 thousand times a month:

At the same time, many at first try to repair the equipment themselves, but, realizing the hopelessness of the situation, they still call the master to the house.

In second place in terms of need for repair is the refrigerator, the most necessary type of home appliance. Up to 90,000 requests per month are interested in repairing refrigerators on the Internet, of which 2,600 queries come from Moscow, and 2,100 from St. Petersburg:

“You should not take on cheap household appliances, just waste your time,” entrepreneurs say. “It will not work to take more than 50% of the cost of equipment: it is easier for the client to buy a new model.”

Decent money brings only the repair of expensive household appliances, such as coffee machines. Such equipment is far from poor people. Also, coffee machines are found in most reputable offices. People who consume coffee in large quantities are ready to pay extra for urgent repairs of the machine, if only it would be repaired as soon as possible. There are not many clients, but a significant income is obtained from each service - from 3,000 rubles.

But the main problem for craftsmen is not the lack of orders, but the search for spare parts for household appliances. This applies not only to coffee machines, but also to other imported household appliances: refrigerators, televisions, microwave ovens. There are many models produced, every year the equipment changes, the factories only manage to produce something new. Chinese manufacturers, for the most part, are not interested in servicing old models: it is more profitable for them to sell a new one.

The situation is aggravated by the fact that many require urgent repairs. You can order a spare part, but not every client is ready to wait for it.

The case of the master is afraid

The main difficulty in organizing a business is not at all finding premises or advertising services. You need to start with the search for experienced craftsmen and with the creation of a serious team of workers. After all, we need not just good craftsmen, but real professionals in their field, who, after receiving a technical education, did not stop and continued their self-study. Technical progress does not stand still, technology is constantly being improved, and if you stop learning, there is a risk of losing all acquired skills.

Recruiting staff is not easy, and for the reason that 90% of all craftsmen work for themselves. Especially if the master is experienced. The rest of the masters are either already working for another company, or have just completed their studies and are deciding what to do next.

To make the master work for you, you need to offer him conditions that will allow him to earn more by working for you, and not for himself. For example, to provide him with comfortable premises, equipment, regular supplies of spare parts and, most importantly, regular orders. Often, single craftsmen do not have time to advertise their business, look for spare parts, etc., as they are busy with repairs. Some do not even know how to organize themselves. Therefore, it is much more comfortable for such people to work in a team.

Advertising and more advertising

It is important in the business and the promotion of their services. You must be represented in all possible advertising channels: in the media, on the Internet, on bulletin boards, in newspapers and magazines. TV advertising is expensive, so the Internet is more suitable for repair companies, as people are increasingly using search engines to find products and services. Therefore, your website can become an ideal business card of the company. This is especially true for large cities, where you can’t do without your own website. In small towns, the need for a website is only a status one, confirming the solidity of the company.

Cooperation with small appliance stores that do not have their own service center can also bring some benefits.

Word of mouth is considered to be the most effective advertising channel. A person whose household appliances have broken, first of all, turns to acquaintances and friends, wondering if they have had a similar misfortune and what kind of master they should call. If you have once provided a quality service to a client, then he will definitely recommend you to his acquaintances and friends. In this case, the longer and more successfully the company operates, the more regular customers it has and the stronger the effect of word of mouth.

Admission ticket

How much does it cost to open an appliance repair business:

Deposit for renting a room for 2 months. (40 sq. m.) - 40 thousand rubles;
Cosmetic repairs - 50 thousand rubles;
Purchase of furniture and tools - 100 thousand rubles;
Office equipment (computer, printer, telephone / fax) - 100 thousand rubles;
Registration of the case and other expenses - 50 thousand rubles;
Website development and advertising - 100 thousand rubles;
Reserve fund - 150 thousand rubles.

Total - 490 thousand rubles

Every year more and more complex and expensive household appliances appear on the market. It requires constant diagnostics, preventive maintenance and, of course, repair. Therefore, opening a workshop for the repair of household appliances is always a relevant idea. The only thing to open such a business is to understand this technique yourself, otherwise you simply cannot survive in a competitive environment.

You can start a business with a small investment, going to customers' homes. But if you want to build a serious business, you should think about opening a full-fledged home appliance repair shop.

Workshop concept

What your workshop will deal with is approximately clear. It will offer repair and preventive maintenance services for large and small household appliances:

dishwashers;
refrigerators;
washing machines;
boilers;
ovens,
microwave ovens;
TVs and more.

But there is another criterion on the basis of which the specialization of the workshop is determined: the relationship with manufacturing firms.

You can specialize in servicing one particular brand of home appliance. In this case, your workshop becomes a representative of a particular manufacturer, receives from him the appropriate permission to service his goods: warranty and post-warranty service.

You can work with manufacturers in two directions: to become an affiliated workshop or relatively independent. In the first case, you will be completely dependent on the requirements of the manufacturer, in the second, you will have relative freedom of action. In addition, the right to work under the name of a well-known brand is extremely expensive and often does not justify these investments.

It is possible to open a multi-brand workshop. In this case, you can also specialize in a particular type of equipment, or accept any equipment of any brand for service, which significantly expands your potential circle of customers. But you will have to independently promote your business and win a name for yourself in the market.

Registration

First of all, the business plan must include a clause on registering a company for the repair of household appliances. For her work, it is enough to register as an individual entrepreneur, choosing UTII as a taxation system. But to work with organizations and other legal entities, it is more convenient to work on the simplified tax system.

Registration will require 800 rubles. for the payment of state duty and five working days for consideration of documents. When registering, you must specify OKVED 52.72: Repair of household electrical products.

The specifics of the work of a workshop for the repair of household appliances allows you not to spend money on a cash register and its registration with the tax authorities. Often the masters go to the client's house, where the calculation is made. It is simply impossible to use a cash register for this. Therefore, you can get by with strict reporting forms, which also need to be registered with the tax office.

room

As for the premises for the work of a company for the repair of household appliances, at least it should be divided into two zones:

reception point;
actual workshop.

If you work in a big city and plan to expand a large business, it would be wise to include the opening of several reception points in your business plan.

The room for the workshop depends on the type of household appliances that you plan to deal with - the larger it is, the more spacious the room should be. It should have a place for storing orders that are awaiting repair, repaired and the workplace of the master.

Equipment

At the start, a business can get by with a minimal set of equipment: an oscilloscope, a soldering iron, a tester and a hand tool. But to operate a full-fledged workshop with a constant flow of orders, you will need an impressive set of equipment. In addition to it, the business plan must include the purchase of a vehicle on which equipment will be delivered from collection points or from the customer to the workshop.

On average, the equipment procurement plan looks like this:

№	Name	Number of units	Price per piece (rub.)	Total price (rub.)
1.	ampervoltmeter	1	800	800
2.	Spectrum analysis	1	28 000	28 000
3.	Frequency meter	1	15 000	15 000
4.	Hand tool set	2	3 000	6 000
5.	Wizard's desktop	3	3 000	9 000
6.	Other furniture			16 200
7.	Air conditioner	1	5 000	5 000
8.	Car (pickup)	1	80 000	80 000

It is mandatory to conclude contracts for the supply of spare parts with manufacturers. It is advisable to have a certain stock in the warehouse, since the speed of repair, as well as quality, are the only indicators that can favorably distinguish you from your competitors.

Staff

In addition to the general director, whose duties can be performed by the owner of the company, the staffing plan should include the following positions:

chief master;
masters (2 people);
accountant.

It doesn't make much sense to hire an account manager. New customers will be brought by a good advertising campaign. Calls can be received by a call center with which you must first conclude an agreement. Operators will take orders and give contacts to the masters, who will continue to contact the client.

Advertising

The success of an appliance repair company depends on quality advertising. At the start of a business, experts recommend investing up to 50% of the allocated budget in it. The advertising campaign plan should include the use of such means:

Business cards that must be left for all customers. If they are satisfied with your work, they will definitely call again if necessary.
A sign above the entrance at the workshop or in a conspicuous place. True, for the right to hang it you have to pay an official fee.
Ads. We need to use all possible options. This is pasting stationary advertising boards at the entrances and around the city, as well as placing ads on the Internet on free boards.
Printed publications. Any publication that places such ads must have information about your company.
Site on the Internet. Today, most customers are looking for companies that provide this kind of service over the Internet. Therefore, it is important to allocate enough funds to create a good website and promote it.

Additional services

To increase the profitability of the workshop, you can include a number of related services in the business plan. For example, the sale of spare parts. Sometimes repairs are so simple that customers can do it themselves. But this is not a reason to lose contact with them. Offer them the spare parts they need.

Spare parts can also be offered to craftsmen who work independently. For them, you can provide discounts and special conditions for the purchase.

Profitability

The cost plan for opening a full-fledged workshop will be about 100 thousand dollars. At the same time, the profitability of a business idea does not exceed 6%. The difficulty lies in the fact that technology quickly becomes obsolete. Sometimes it is almost impossible to find spare parts for a five-year-old product, and if they are, then the work can cost half the real value of the goods. Therefore, people prefer to buy new equipment than to pay for the repair of the old one.

Most often, repair shops specialize in repairing refrigerators. They are rarely changed, and they do not become obsolete so quickly. At the same time, the cost of services is kept on average at the following level:

As for the promotion of business, according to experts, in six months it is possible to form a sufficient customer base.

All kinds of devices designed to facilitate and improve life are very popular. The technology is becoming more advanced and widespread. But she tends to break. This means that a household appliance repair shop will always be in demand among the population. What do you need to know to create a successful business in this area?

Beginning of work

First of all, you should officially register your business. Illegal repair of household appliances is subject to fines and threatens with administrative liability. In the state registration authorities, it will be possible to choose the legal form of your enterprise.

You can register as an individual entrepreneur, but if in the future you plan to cooperate with large firms or develop to the network level, register as a legal entity. You do not need to obtain a special license for this type of business.

But it is necessary to register with the tax service. You can choose the most convenient taxation option for you - with a predetermined amount payable or with a certain percentage of profits. After obtaining all the necessary permits, you can start working.

Format selection

Before you open a home appliance repair shop, you should decide on a specific line of business. There are two main options.

You can open a branded service center for the repair of household appliances of a particular brand. In this case, you will need to contact a large manufacturing company, perhaps your company will be a subsidiary.

Many well-known brands do not have a wide repair network, so you can easily find a customer base and get a steady influx of visitors from the very first days of the business. The second option involves independent activity.

You will be able to work with any brands without any restrictions, but you will not have to wait for financial or any other support from manufacturing companies. In this case, you can also choose between a one-stop shop for repairing any household appliance, from a mobile phone to a TV, or an establishment that specializes in a particular type of technology, for example, exclusively on refrigerators or computers.

Premises for rent

The question of the location of the institution must be addressed immediately. It is possible to open a workshop for the repair of household appliances in a large shopping mall, but the cost of renting such a site will be too high, which means that the enterprise can easily turn out to be unprofitable. The same applies to the location of the point on the central streets of the city.

For the first time, it will be more profitable to choose a small room where orders will be taken, and they can be carried out at home. The disadvantage of this option is the need to constantly transport equipment. The optimal solution is an institution of two rooms, in one of which there is a reception room, and in the other there is a direct repair of various devices.

Necessary equipment

Of course, a repair shop is impossible without tools. You will need both manual and electrical tools. Their exact number and ratio is determined by the type of activity and the most frequent orders.

The standard set includes a variety of screwdrivers, a soldering iron, all kinds of measuring instruments. For the comfortable work of the master, a comfortable table is no less important, as well as a sufficient number of shelves and racks for storing spare parts.

You should not purchase exclusively expensive and new equipment, something can be purchased in a used condition. When the repair shop begins to generate a stable income, all tools can be gradually replaced with new and high-quality ones, but for the first time budget ones will suffice.

Interior design

If the business plan allows, it is better to repair household appliances in a room that does not have to be changed with an increase in the number of orders. For employees and visitors to feel comfortable, the reception area should have an area of about twenty square meters.

Workplaces for craftsmen should occupy about ten meters each. The interior should be decorated in neutral, cozy colors. Signage is of great importance. It should attract the attention of passers-by, but not seem annoying.

The name is just as important. It should communicate the specific activity of the workshop so as not to confuse customers and also be easy to remember. Ideally, you can also invest in getting an easy-to-remember phone number. All this contributes to the fact that your service center for the repair of household appliances will quickly become famous and popular.

Recruitment

Among other things, before you open a home appliance repair shop, you also need to recruit staff. It is important to find experienced craftsmen who have already worked in similar firms and have an idea of such activities. The success of your enterprise depends on the level of their professionalism. Masters must be able to work not only qualitatively, but also quickly enough.

Then the workshop will be able to accept and fulfill a greater flow of orders, which will positively affect profitability. Choose several specialists from different fields, so that everyone works on a specific technique, because generalists are usually not so professional. Not the least important is the selection of the acceptor of orders. A non-conflicting, pleasant administrator in communication will help attract more customers and avoid controversial situations.

Profitability of the enterprise

The idea of opening a household appliance repair shop will have to be abandoned by those who rely on quick and big profits. The profitability of such an enterprise is quite low and amounts to about 6%. The thing is that new household appliances are sold at affordable prices, so many people prefer to buy them rather than fix the old one.