With changes and additions from. Legislative framework of the Russian Federation Decree of the Government of the Russian Federation 863 dated August 27

  • 07.03.2020

, dated 12.12.2012 N 1286)

1. Establish that customs fees for customs operations are paid at the following rates:

500 rubles - for customs operations in respect of goods, the customs value of which does not exceed 200 thousand rubles inclusive;

dated 31.08.2011 N 724)

1 thousand rubles - for customs operations in respect of goods, the customs value of which is 200 thousand rubles 1 kopeck or more, but does not exceed 450 thousand rubles inclusive;

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

2 thousand rubles - for customs operations in respect of goods, the customs value of which is 450 thousand rubles 1 kopeck or more, but does not exceed 1200 thousand rubles inclusive;

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

5.5 thousand rubles - for customs operations in respect of goods, the customs value of which is 1200 thousand rubles 1 kopeck or more, but does not exceed 2500 thousand rubles inclusive;

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

7.5 thousand rubles - for customs operations in respect of goods, the customs value of which is 2500 thousand rubles 1 kopeck or more, but does not exceed 5000 thousand rubles inclusive;

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

20 thousand rubles - for customs operations in respect of goods, the customs value of which is 5,000 thousand rubles 1 kopeck or more, but does not exceed 10,000 thousand rubles inclusive;

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

Paragraph 9 - Repealed

(as amended by Decree of the Government of the Russian Federation of 20.07.2011 N 595)

For the purposes of applying this paragraph, when declaring the customs procedure for export in respect of goods for which customs duties and taxes are not established, calculated on the basis of their customs value, the price actually paid or payable for these goods indicated in the invoice issued in connection with the sale and purchase transaction, converted into rubles in the manner prescribed by the customs legislation of the Russian Federation. When applying for the said goods under the customs procedure for export in connection with other transactions, the cost of these goods is used, given in commercial or other documents relating to these goods, recalculated into rubles in accordance with the procedure established by the legislation of the Russian Federation on customs affairs.

dated 12/25/2006 N 803, dated 07/20/2011 N 595, dated 04/19/2012 N 347)

The law is simple: Due to the loss of force of Decree of the Government of the Russian Federation of December 2, 2000 N 914, one should be guided by the Decree of the Government of the Russian Federation of December 26, 2011 N 1137 adopted instead

(as amended by Decree of the Government of the Russian Federation of August 31, 2011 N 724)

4. When performing customs operations in respect of goods imported into the Russian Federation and exported from the Russian Federation by individuals for personal, family, household and other entrepreneurial activity needs (including goods sent to individual not crossing the border of the Russian Federation), with the exception of passenger cars classified in heading 8703 of the unified Commodity Nomenclature for Foreign Economic Activity Customs Union, customs fees for customs operations are paid in the amount of 250 rubles.

(as amended by Decrees of the Government of the Russian Federation of 20.07.2011 N 595, of 31.08.2011 N 724)

7(1). When submitting a temporary customs declaration for goods subject to temporary periodic customs declaration, customs fees for customs operations are paid at a rate of 5,000 rubles. On subsequent submission customs authority complete customs declaration for the same goods, customs fees for customs operations are paid at the rates established by paragraph 1 of this resolution.

(as amended by Decree of the Government of the Russian Federation

MINISTRY OF INDUSTRY AND TRADE OF THE RUSSIAN FEDERATION

FEDERAL AGENCY FOR TECHNICAL REGULATION

AND METROLOGY

ON THE APPROVAL OF THE ORDER

INDUSTRY PROBLEMS

In pursuance of subparagraph "e" of paragraph 4 of the Rules for determining technology as the best available technology, as well as the development, updating and publication of information and technical reference books on the best available technologies, approved (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2015, N 1, art. 253), I order:

1. Approve the attached procedure for collecting the data necessary for the development of an information and technical guide on the best available technologies and analysis of priority problems in the industry.

2. To impose control over the execution of this order on the Deputy Head of the Federal Agency for Technical Regulation and Metrology A.V. Kuleshova.

Supervisor

A.V.ABRAMOV

Approved

order of the Federal

technical

regulation and metrology

COLLECTING DATA REQUIRED FOR DEVELOPMENT

INFORMATION AND TECHNICAL GUIDE TO THE BEST

AVAILABLE TECHNOLOGIES AND ANALYSIS OF PRIORITY

INDUSTRY PROBLEMS

1. This Procedure defines the rules for collecting data necessary for the development of an information and technical reference book on the best available technologies (hereinafter referred to as the reference book) and analysis of the priority problems of the industry.

2. The purpose of data collection is to develop a guide based on the information received and to analyze the priority problems of the industry.

3. The protection of information obtained as a result of the collection of data necessary for the development of a directory and analysis of the priority problems of the industry is carried out in accordance with the requirements of the legislation of the Russian Federation.

4. Data collection includes the following steps:

b) collection of data from federal executive authorities in established areas of activity, state scientific organizations, non-profit organizations, including public corporations, expert organizations, industrial unions (associations), associations of entrepreneurs and other organizations (hereinafter referred to as interested organizations).

5. Collection of data on organizations, the technologies they use, equipment, data on discharges and (or) emissions of pollutants, waste generation, other factors affecting environment, economic indicators(material and organizational and technical costs for the implementation and operation of technology, equipment), is carried out according to templates.

6. The templates are developed by the Bureau of the Best Available Technologies (hereinafter referred to as the Bureau) in accordance with subparagraph "d" of paragraph 6 of the Rules for determining technology as the best available technology, as well as the development, updating and publication of information and technical reference books on the best available technologies, approved by a government decree of the Russian Federation dated December 23, 2014 N 1458 (hereinafter referred to as the Rules).

7. The Bureau sends the templates to Rosstandart, while the Bureau sets the start and end dates for data collection, taking into account the deadlines established by the phased schedule for creating industry directories of the best available technologies in 2015-2017, approved by Decree of the Government of the Russian Federation of October 31, 2014 N 2178 -r (Sobraniye zakonodatelstva Rossiyskoy Federatsii, 2014, N 46, art. 6379).

8. Rosstandart:

a) send templates to interested organizations to collect information, including to obtain clarifying information, in accordance with subparagraph "e" of paragraph 4 of the Rules;

b) sends a request to the federal executive authorities in the established areas of activity about the availability of proposals for the draft guide, including materials for its development, research reports affecting the definition of technology as the best available technology or the development of the guide, as well as about the scope distribution of the handbook;

c) requests other necessary information in accordance with the Standard Regulations for the Interaction of Federal Executive Authorities, approved by Decree of the Government of the Russian Federation of January 19, 2005 N 30 "On the Model Regulations for the Interaction of Federal Executive Authorities" (Sobraniye Zakonodatelstva Rossiyskoy Federatsii, 2005, N 4 , item 305; N 47, item 4933; 2007, N 43, item 5202; 2008, N 9, item 852; N 14, item 1413; 2009, N 12, item 1429; N 25, item 3060; N 41, item 4790; N 49, item 5970; 2010, N 22, item 2776; N 40, item 5072; 2011, N 34, item 4986; N 35, item 5092; 2012 , N 37, item 4996; N 38, item 5102; 2015, N 2, item 461; N 15, item 2281).

9. After receiving the materials, Rosstandart sends them to the Bureau that manages the activities of the technical working groups (hereinafter referred to as the working group).

10. Working group collects data received from interested organizations necessary to determine technological processes, equipment, technical ways, methods as the best available technology, as well as for the development and updating of directories in accordance with subparagraph "a" of paragraph 7 of the Rules.

    Application. Rates of customs fees for customs operations when submitting a temporary customs declaration in respect of goods to which temporary periodic customs declaration is applied, as well as when exporting from the Russian Federation goods not subject to export tax customs duties(lost power)

Decree of the Government of the Russian Federation of December 28, 2004 N 863
"On the rates of customs fees for customs operations"

With changes and additions from:

December 25, 2006, March 10, 2009, December 20, 2010, July 20, August 31, 2011, April 19, December 12, 2012

The Government of the Russian Federation decides:

1. Establish that customs fees for customs operations are paid at the following rates:

500 rubles - for customs operations in respect of goods, the customs value of which does not exceed 200 thousand rubles inclusive;

1 thousand rubles - for customs operations in respect of goods, the customs value of which is 200 thousand rubles 1 kopeck or more, but does not exceed 450 thousand rubles inclusive;

2 thousand rubles - for customs operations in respect of goods, the customs value of which is 450 thousand rubles 1 kopeck or more, but does not exceed 1200 thousand rubles inclusive;

5.5 thousand rubles - for customs operations in respect of goods, the customs value of which is 1200 thousand rubles 1 kopeck or more, but does not exceed 2500 thousand rubles inclusive;

7.5 thousand rubles - for customs operations in respect of goods, the customs value of which is 2500 thousand rubles 1 kopeck or more, but does not exceed 5000 thousand rubles inclusive;

20 thousand rubles - for customs operations in respect of goods, the customs value of which is 5,000 thousand rubles 1 kopeck or more, but does not exceed 10,000 thousand rubles inclusive;

30 thousand rubles - for the customs clearance of goods, the customs value of which is 10,000 thousand rubles 1 kopeck or more.

For the purposes of applying this paragraph, when declaring the customs procedure for export in respect of goods for which customs duties and taxes are not established, calculated on the basis of their customs value, the price actually paid or payable for these goods indicated in the invoice issued in connection with the sale and purchase transaction, recalculated into rubles in accordance with the procedure established by the legislation of the Russian Federation on customs affairs. When applying for the said goods under the customs procedure for export in connection with other transactions, the cost of these goods is used, given in commercial or other documents relating to these goods, recalculated into rubles in accordance with the procedure established by the legislation of the Russian Federation on customs affairs.

3. When performing customs operations in respect of securities denominated in foreign currency imported into the territory of the Russian Federation and exported from the territory of the Russian Federation, customs fees for customs operations are paid in the amount of 500 rubles in respect of a batch of securities issued under one customs declaration.

4. When performing customs operations in respect of goods imported into the Russian Federation and exported from the Russian Federation by individuals for personal, family, household and other needs not related to entrepreneurial activities (including goods sent to the address of an individual who is not the next across the border of the Russian Federation), with the exception of passenger cars classified in the heading of the unified Commodity Nomenclature for Foreign Economic Activity of the Customs Union, customs fees for customs operations are paid in the amount of 250 rubles.

5. When performing customs operations in respect of passenger cars classified in the heading of the unified Commodity Nomenclature for Foreign Economic Activity of the Customs Union, imported into the Russian Federation and exported from the Russian Federation by individuals for personal, family, household and other needs not related to business activities, customs fees for customs operations are paid in accordance with paragraph 1 of this resolution.

6. When performing customs operations in relation to air, sea, river mixed (river - sea) navigation of ships imported into the Russian Federation and exported from the Russian Federation as goods in accordance with the customs procedures for temporary import (admission), temporary export, processing for customs territory and processing outside the customs territory (if the processing operation is the repair of such vessels), as well as upon completion of the customs procedures for temporary import (admission) by placing under the customs procedure of re-export, temporary export by placing under the customs procedure of re-import, processing in the customs territory by placing products processing under the customs procedure of re-export, processing outside the customs territory by placing processed products under the customs procedure of re-import or by placing processed products under the customs procedure of release for domestic consumption, customs fees for customs operations are paid in the amount of 10 thousand rubles per ship, unless otherwise provided by clause 7.3 of this resolution.

7.1. When submitting a temporary customs declaration for goods subject to temporary periodic customs declaration, customs fees for customs operations are paid at the rate of 5,000 rubles. Upon subsequent submission to the customs authority of a complete customs declaration for the same goods, customs fees for customs operations shall be paid at the rates established by paragraph 1 of this resolution.

7.3. When exporting from the Russian Federation goods that are not subject to export customs duties, customs fees for customs operations, regardless of the customs procedure under which the exported goods are placed, are paid at a rate of 1 thousand rubles, provided that only goods that are not declared in one customs declaration subject to export customs duties.

If, when exporting from the Russian Federation, in one customs declaration, in addition to goods not subject to export customs duties, goods subject to export customs duties are declared, customs fees for customs operations, regardless of the customs procedure under which the exported goods are placed, are paid:

at the rate of 1 thousand rubles - in respect of goods not subject to export customs duties;

at the rates established by paragraph 1 of this resolution - in respect of goods subject to export customs duties.

Information about changes:

By Decree of the Government of the Russian Federation of December 12, 2012 N 1286, the resolution was supplemented by clause 7.4, which applies to legal relations that arose from August 21, 2012.

7.4. When filing a declaration for goods in electronic form the rates of customs fees for customs operations are applied in the amount of 75 percent of the rates of customs fees for customs operations established by this resolution.

Rates are established at which customs fees are paid for the customs clearance of goods, including Vehicle moved across the customs border of the Russian Federation. The minimum amount is set at 500 rubles. - for customs clearance of goods, the customs value of which does not exceed 200 thousand rubles. inclusive. Maximum amount set at 100 thousand rubles. - for customs clearance of goods, the customs value of which is 30,000 thousand rubles. 1 kop. and more.

When customs clearance of goods transported by rail in accordance with the customs regime of international customs transit, customs fees for customs clearance are paid in the amount of 500 rubles. for each consignment of goods transported under one railway bill of lading in one vehicle.

During customs clearance of securities denominated in foreign currency moved through the customs territory of the Russian Federation, customs fees for customs clearance are paid in the amount of 500 rubles. in respect of a lot of securities issued under one customs declaration.

Document's name:
Document Number: 863
Type of document:
Host body: Government of the Russian Federation
Status: Inactive
Published:
Acceptance date: August 27, 2014
Effective start date: September 06, 2014
Expiration date: 09 April 2019
Revision date: March 29, 2016

On the approval of the Rules for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships entitled to repeatedly cross the state border of the Russian Federation without passing ...

GOVERNMENT OF THE RUSSIAN FEDERATION

RESOLUTION

On approval of the Rules for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships entitled to repeatedly cross the state border of the Russian Federation without going through border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control


Repealed from April 9, 2019 on the basis of
Decree of the Government of the Russian Federation of March 28, 2019 N 341
____________________________________________________________________

____________________________________________________________________
Document as amended by:
(Official Internet portal of legal information www.pravo.gov.ru, March 31, 2016, N 0001201603310035).
____________________________________________________________________


In accordance with Article 9 of the Law of the Russian Federation "On the State Border of the Russian Federation", the Government of the Russian Federation

decides:

Approve the attached Rules for Notifying Border Agencies of Intention to Cross the State Border of the Russian Federation by Russian Vessels Entitled to Repeatedly Cross the State Border of the Russian Federation Without Passing Border, Customs (In Part of Customs Operations Related to the Arrival (Departure) of Vessels) and Other Types of Control.

Prime Minister
Russian Federation
D.Medvedev

Rules for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships that have the right to repeatedly cross the state border of the Russian Federation without going through border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control

1. These Rules establish the procedure for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships entitled to repeatedly cross the state border of the Russian Federation without going through border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control (hereinafter referred to as Russian ships), departing from Russian ports or sea terminals for the purpose of merchant shipping in internal sea waters, in the territorial sea, the exclusive economic zone and (or) on the continental shelf of the Russian Federation with subsequent arrival at Russian ports or sea terminals , as well as in other cases established by the Government of the Russian Federation.
Decree of the Government of the Russian Federation of March 29, 2016 N 243.

2. The captain of the Russian ship, the shipowner or a person authorized by him (hereinafter referred to as the applicant), no later than 4 hours before the departure of the Russian ship from the port or sea terminal from which the departure of the Russian ship is planned for the purpose of repeatedly crossing the state border of the Russian Federation, sends by facsimile communications or e-mail(contact details of the border agencies are posted on the site ps.fsb.ru in the information and telecommunications network "Internet") to the border agency at the location of the specified port or sea terminal (the nearest border agency) notification of the intention to cross the state border of the Russian Federation in the form according to the appendix (hereinafter referred to as notice).
Decree of the Government of the Russian Federation of March 29, 2016 N 243.

Notification in another case established by the Government of the Russian Federation shall be sent by the applicant no later than 10 working days before the departure of the Russian vessel from the port from which the departure of the Russian vessel is planned for the purpose of repeatedly crossing the state border of the Russian Federation, and is confirmed by him no later than 4 hours before each departure of a Russian ship from the port for the specified purposes.
(Paragraph as amended, put into effect on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

A Russian ship may repeatedly cross the state border of the Russian Federation only for the purpose of carrying out the activities indicated in the notification in the area (regions) and within the time limits stated in the notification.

3. Attached to the notice:

a) a plan for the passage of the Russian ship and (or) information about the area of ​​activity and the planned route of the ship to the specified area;
(Subparagraph as amended, put into effect on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

b) crew list;

c) list of passengers (if there are passengers).

4. If no confirmation of receipt of the notification has been received from the border authority, the applicant, within one hour after its sending, checks by telephone that the border authority has received this notification.
(Paragraph as amended, entered into force on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

5. In case of renunciation of the intention to cross the state border of the Russian Federation, the applicant shall immediately inform the border authority to which the notification was sent by fax or by e-mail, and verify by telephone that the border authority has received the said information.

6. With each subsequent departure of a Russian vessel to carry out the activities specified in the notification, the applicant, no later than one hour before the departure of the specified vessel, informs the border authority about the absence of changes in the information specified in the notification.

When changing the information specified in the notification, the applicant sends a new notification in the manner prescribed by paragraphs 2-4 of these Rules.

The captain of the ship shall notify the border authority at the location of the port or sea terminal (the nearest border authority) by fax or e-mail about a change in the crew list or the list of passengers at the time of the departure of the Russian vessel from the port or sea terminal.
(Paragraph as amended, entered into force on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

7. In the event of a change in the departure time of a Russian vessel from the port or sea terminal specified in the notification, the applicant not later than one hour before the time specified in the notification informs the border authority about this by telephone, facsimile or e-mail and checks the receipt by the border body of the specified information, while sending a second notification is not required.
(Paragraph as amended, entered into force on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

8. In the event of a change in the course of navigation of the plan of passage and (or) the area of ​​activity and the planned route to the specified area of ​​the Russian vessel specified in the notification, the captain of the Russian vessel shall immediately inform the border authority about this by telephone, facsimile or e-mail and verifies that the border authority has received the said information, and no further notification is required.
(Paragraph as amended, entered into force on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

9. In the event of a change in the course of navigation of the geographical coordinates of the place of crossing the state border of the Russian Federation declared in the notification, the captain of the Russian ship shall immediately inform the border agency at the place of crossing the state border of the Russian Federation about this.
(Paragraph as amended, entered into force on April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243.

10. When actually crossing the state border of the Russian Federation, the captain of the Russian vessel shall transmit to the border authority (subdivision of the border authority) at the place of crossing the state border of the Russian Federation, by radio, facsimile or e-mail, information about the Russian vessel, the time and geographical coordinates of the place where it crosses the state border. borders of the Russian Federation. The corresponding entry in the ship's log is made by the captain or other person of the commanding staff of the Russian vessel.

11. The captain of a Russian ship returning to a port or sea terminal, no later than 2 hours before the ship’s planned entry to the port or sea terminal, informs the nearest border authority about the expected time of the ship’s arrival at the port or sea terminal by telephone, facsimile or e-mail. the sea terminal and checks by telephone that the border authority has received this information.
(The paragraph was additionally included from April 8, 2016 by Decree of the Government of the Russian Federation of March 29, 2016 N 243)

Application. Notification of the intention to cross the state border of the Russian Federation by a Russian vessel entitled to repeatedly cross the state border of the Russian Federation without passing the border, customs (in part ...

Application
to the Notification Rules
border authorities about the intention
cross the state border
Russian Federation Russian
courts having the right to repeated
crossing the state border
Russian Federation without passing
border, customs (in part
performing customs operations,
related to the arrival (departure) of ships)
and other types of control
(As amended by
since April 8, 2016
Government Decree
Russian Federation
dated March 29, 2016 N 243. -
See previous edition)


(the form)

NOTIFICATION
on the intention to cross the state border of the Russian Federation by a Russian vessel, which has the right to repeatedly cross the state border of the Russian Federation without passing border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control

(name of border authority)

(applicant's name - legal entity, its address or

surname, name, patronymic (if any) of an individual, date of birth, series, number

and the date of issue of the passport or other identity document,

residence address,

phone, fax, e-mail address)

Vessel data

(name, IMO number (if any),

MMSI number (if available), call sign, home port)

Vessel owner details

address of its location or surname, name, patronymic (if any) of an individual,

including individual entrepreneur, residence address)

Information about the shipowner

(name of the legal entity,

address of his location or surname, name, patronymic (if any)

individual, including an individual entrepreneur, address of residence)

Information about the captain of the vessel

(last name, first name, patronymic (if any)

captain of the ship, details of an identity document, address of residence)

Intends to leave the port (marine terminal)

for the implementation

(kind of activity in the field of merchant shipping)

Date and time of the vessel's departure from the port (sea terminal) to carry out activities

(date and time of departure of the vessel)

Description of the vessel's navigation route (the vessel's route to the area of ​​activity), geographical coordinates of the planned place of crossing the state border of the Russian

Federations

(to be completed for all Russian courts)

Geographical coordinates of the area and the timing of the implementation of activities

(to be completed in relation to the Russian vessels specified in paragraph two of clause 2 of the Notification Rules

border authorities on the intention to cross the state border of the Russian Federation

Russian courts having the right to repeatedly cross the state border

Russian Federation without passing the border, customs (in terms of customs

operations related to the arrival (departure) of vessels) and other types of control approved

Availability and performance technical means position control of the vessel and (or) other

technical means that allow you to control the location of the vessel

(applicant's signature)

Revision of the document, taking into account
changes and additions prepared
JSC "Kodeks"

On approval of the Rules for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships that have the right to repeatedly cross the state border of the Russian Federation without going through border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control ( as amended on March 29, 2016) (expired from 04/09/2019 on the basis of the Decree of the Government of the Russian Federation of 03/28/2019 N 341)

Document's name: On approval of the Rules for notifying border authorities of the intention to cross the state border of the Russian Federation by Russian ships that have the right to repeatedly cross the state border of the Russian Federation without going through border, customs (in terms of customs operations related to the arrival (departure) of ships) and other types of control ( as amended on March 29, 2016) (expired from 04/09/2019 on the basis of the Decree of the Government of the Russian Federation of 03/28/2019 N 341)
Document Number: 863
Type of document: Decree of the Government of the Russian Federation
Host body: Government of the Russian Federation
Status: Inactive
Published: Official Internet portal of legal information www.pravo.gov.ru, 29.08.2014

Collection of legislation of the Russian Federation, N 35, 09/01/2014, art. 4777

Acceptance date: August 27, 2014
Effective start date: September 06, 2014
Expiration date: 09 April 2019
Revision date: March 29, 2016

Before sending an electronic application to the Ministry of Construction of Russia, please read the rules of operation of this interactive service set out below.

1. Electronic applications in the field of competence of the Ministry of Construction of Russia filled in in accordance with the attached form are accepted for consideration.

2. An electronic appeal may contain a statement, complaint, proposal or request.

3. Electronic appeals sent through the official Internet portal of the Ministry of Construction of Russia are submitted for consideration to the department for working with citizens' appeals. The Ministry provides an objective, comprehensive and timely consideration of applications. Consideration of electronic appeals is free of charge.

4. According to federal law dated 02.05.2006 N 59-FZ "On the procedure for considering applications from citizens of the Russian Federation" electronic applications are registered within three days and sent depending on the content in structural units Ministries. The appeal is considered within 30 days from the date of registration. Electronic appeal, containing issues, the solution of which is not within the competence of the Ministry of Construction of Russia, is sent within seven days from the date of registration to the appropriate body or the appropriate official, whose competence includes resolving the issues raised in the appeal, with notification of this to the citizen who sent the appeal.

5. An electronic appeal is not considered when:
- the absence of the name and surname of the applicant;
- indication of an incomplete or inaccurate postal address;
- the presence of obscene or offensive expressions in the text;
- the presence in the text of a threat to life, health and property official as well as members of his family;
- using a non-Cyrillic keyboard layout or only capital letters when typing;
- the absence of punctuation marks in the text, the presence of incomprehensible abbreviations;
- the presence in the text of a question to which the applicant has already received a written answer on the merits in connection with previously sent appeals.

6. The response to the applicant is sent to postal address specified when filling out the form.

7. When considering an appeal, it is not allowed to disclose the information contained in the appeal, as well as information relating to privacy citizen without his consent. Information about the personal data of applicants is stored and processed in compliance with the requirements of Russian legislation on personal data.

8. Appeals received through the site are summarized and submitted to the leadership of the Ministry for information. The answers to the most frequently asked questions are periodically published in the sections "for residents" and "for specialists"