How to open a repair service center. Household appliance repair shop as a business. Franchise service center

After reading the article, you will learn not only about how to start a computer repair business with the advice of pioneers, but you will also see the approximate amount that will have to be invested in such a business.

Before you start working on the creation of a computer service, you must officially register with the tax office and coordinate your activities with regulatory authorities.

If you plan to open only one repair shop computer technology, it is best to register as an individual entrepreneur. LLC should be registered only if more than 2-3 customer service offices are planned.

Advice : You should not work without registering an IP. If you don't pay your taxes, you could get into serious trouble with government agencies, resulting in huge fines.

Drawing up a business plan

Before starting any project, it is necessary to draw up a business plan. It is very important to write down all the points that are related to your future business:

• expenses;
• income;
• risks;
• planning.

If your qualifications are not enough to draw up such a plan, be sure to contact a specialist. The future of the entire business project will depend on this business plan.

Hiring

The most important moment in the work of any service center for the repair of computers and related equipment is professionalism of employees. The best option would be to hire a few professionals you know personally.

They will be able to supervise newcomers and check the quality of their work, at first. If this is not possible, be sure to test all the employees you will hire.

The peculiarities of such a business are that from time to time, employees will have to go on orders (repair with a visit to the house, to the office).

In this case, the employee must be tidy, polite and treat with special patience those who do not understand certain points or ask several times.

The knowledge of employees is also important, they must quickly navigate in all models of numerous computer devices and be able to quickly repair them. If the work is of poor quality, the client will no longer contact your service.

Advice : to get qualified employees in a short time, you need to contact a special recruitment agency.

Computer service room

Renting a place for the work of the service is one of the easiest points in building such a business. You do not need to look for a particularly attractive office, even semi-basements are suitable.

The main thing is to place an attractive sign above the entrance so that customers can easily find you.

For the office, choose a place that will be easy to reach from anywhere in the city. The ideal option is a place near the metro, closer to the city center.

Finding Clients

Building a client base from scratch takes a significant amount of time. There are several options:

1. Advertising on billboards and flyers. One of the most popular types of advertising of our time, not the most effective, but bearing fruit.
2. Website with detailed information about services. Creating a site, promoting it online will help you attract a large number of customers, the better the site and the better the price, the more customers you will have.
3. Contextual advertising on the Internet. Today it is a very popular way of advertising.
4. Cooperation with electronics companies. If you manage to sign an agreement with such a company, you will receive a constant influx of customers, as you will be serving people who buy equipment of this brand. In this case, the work is paid by the company.

Equipment for work

For successful work, you will need specialized equipment. It can be purchased at electronics stores or ordered abroad.

Find out the list from your employees, they know better what exactly they need to repair equipment.

Roughly the list is:

• multimeter;
• soldering iron;
• oscilloscope;
• current clamps;
• vacuum cleaner;
• Screwdriver Set;
• tweezers;
• sets of parts for equipment (video cards, keyboards, wiring, motherboards, etc.).

Have a ready set of parts in the workshop very important. Some computer repair companies neglect this point and order parts only when the client has already paid for the work and sent his device in for repair.

If the delivery is delayed, and the parts arrive later than the scheduled date, you may lose the client forever, as the repair will be delayed for at least 2-3 weeks.

Service list

Before opening, decide on the list of services that you will provide. A detailed list can be peeped at competitors. They can also find out the prices that you can ask for such work.

It's important not to forget that during a crisis, all people are looking for cheaper options, so they will turn to you if you make the price average or below average by 5-10%.

To attract customers, at first, some service can be made free.

Advice : make a detailed price list in which you list the prices for all services and post it on your website on the Internet, this will seriously reduce the flow of calls to the company on this issue.

Business payback

The profitability of a business is very important in order to calculate it, it is necessary to take into account the following costs:

1. Purchase of equipment for repair. About 2 thousand dollars. The cost depends on the quantity and quality of the purchased equipment. Remember that some parts will have to be purchased constantly. Equipment of this type can be purchased on lease, which is profitable and convenient, especially.
2. Room rental. Depending on the location, it's about $400. The closer to the city center, the more expensive. Try to choose the best place, closer to the metro or public transport stops.
3. Advertising company. About 350 dollars. You need to pay for advertising all the time, focus on creating a site and contextual advertising.
4. Utilities, internet, cleaning, etc. About $150-160 per month.
5. Other expenses. This paragraph refers to unforeseen expenses in the office. Usually, it is no more than 200 dollars.

An entrepreneur's initial outlay will be $4,500-$5,000, including employee salaries.

Computer repair is very profitable today and will be profitable for decades to come.

Every person has phone, computer, tablet, which periodically breaks down, which means that he becomes your potential client.

Start today and already, in a few years, you will have not one office, but a whole network.

Thinking about how to open a phone repair shop? Detailed Instructions, calculation tables and useful tips for you in this article.

♦ Capital investments – 150,000 rubles
♦ Payback – 7–8 months

Mobile phones have long ceased to be luxury items and have become a necessity available to everyone. Today, a mobile phone can be found in the pocket of any person.

Because the price mobile phones- diverse, it is clear that cheap models will break.

Few people, having discovered a breakdown of their mobile phone, immediately throw it away and go to the store for another one. Most will first contact the workshop and pay for the repair.

If you understand mobile phone devices, and friends often turn to you about this, then why not think about how to open a phone repair service center.

You do not have to invest a lot of money in launching a startup, and you can earn relatively well every month.

Are there any reasons to open a phone repair center?

This business has many advantages:

• Minimal capital investment and the opportunity to save money on many stages of starting a business.
• If you are a highly qualified specialist (or you hired such craftsmen) and are able to fix any breakdown, you will be able to set any prices for your services.
• The opportunity to develop your business in the future, for example, repair laptops, tablets and other equipment.
  You can also combine services: repair service + sales of batteries, chargers, mobile phone accessories, etc.
• Minimum monetary risk.
  First, you don't have to invest a lot of money in your business.
  Secondly, if you earn less than you wanted, you can always close your workshop by putting up tools for sale.
  You do not have to pay suppliers for unsold goods or sell leftovers for a long time in order to return at least some of the money invested.
• Demand for phone repair services among the population.
  No matter how many service centers work in your city, it always makes sense to open another one.

Are there any reasons not to open a phone repair shop?

If we talk about the shortcomings of this business, then among the most obvious:

• high level of competition in this sector;
• relatively low monthly income;
• business rests on specialists and if your competitors managed to hire a master who can easily fix any breakdown, and you don’t have one, then people will visit a competitor’s service center, not yours.

When should you open a phone repair center?

It makes sense to enter this business:

Highly qualified specialists who have been repairing phones, laptops and other equipment for a long time as a hobby or working for hire.

Why not open your own business?

Managers who can make any startup profitable.

If you are looking for promising idea, in which you can invest money, then you should think about opening a repair shop.
You only need to find a good specialist and start earning.

What is the first thing you need to do to open a service center?

Launching a startup involves the fulfillment of several mandatory points at the preparatory stage:

1. Thinking through all the pros and cons (you must find reinforced concrete arguments why you should open just such a business, and not another).
2. with specific calculations.
3. Theoretical study of this field of activity.
4. Search for the main components of your future business: premises, phone repairmen, if you are going to act as a manager. Only after that you can proceed to register the case.

Two forms of opening a service center

This business is good because it allows entrepreneurs to choose what exactly to open:

Legal service center.

You register as an individual entrepreneur, rent an office with a specific legal address, pay taxes, etc.
This method is suitable for both masters who are going to repair phones themselves, and managers who want to perform only an intermediary function.

illegal workshop.

Let's say you're good at repairing phones and other equipment.
Friends and acquaintances know this and regularly give you work, agreeing to pay for it.
All repair work can be carried out right at home, and customers can be searched using " word of mouth».
This method is not suitable for managers.

Two types of phone repair service center

All workshops are divided into two types:

You cooperate with a specific manufacturer, order spare parts from him, report on the work done, perform warranty service for phones, etc.

You do not report to anyone and undertake to repair any phone models that customers bring to you.
In this case, difficulties may arise when ordering spare parts, and there will be no one to get advice from.

How to advertise a phone repair service center?

Large advertising campaign so modest business does not require.

It's enough for you:

• distribute business cards to all your potential and established customers;
• give information on your page on social networks that you have opened a workshop, and ask friends to spread this information;
• register on a local forum and tell the residents of your city that such a service is now available to them.

If you can fix most mobile phone breakdowns and charge reasonable prices for it, then you can be sure that soon you will have a lot of customers.

Calendar plan for opening a phone repair service center

The preparatory stage of opening a workshop will not take you too much time.

In fact, the most difficult thing that awaits you is the registration procedure, which, due to bureaucratic delays, can take several months.

If you can speed it up, then you can quickly rent and equip the premises, buy tools.

Things will go even faster if you do not need a phone repairman, and you yourself are going to perform his functions.

Stage	Jan.	Feb.	March	Apr.
Registration and obtaining the necessary permits
Rental of premises and repairs in it (if necessary)
Purchase of tools for the work of craftsmen
Advertising campaign
Opening

Business plan for opening a phone repair service center

To understand how much money you need to start a service center and what steps you need to take care of, check out this business plan.

Let's say you decide to open a workshop in one of the big cities.

You are going to carry out the repair of equipment yourself, so you will not hire a master.

Registration

Interesting fact:
The most popular phone was and still is the Nokia 1100, owned by 250,000,000 people. The phone has been available in all stores since 2003.

Register as individual entrepreneur choosing the form of taxation - UTII.

Better get started registration procedure not immediately after the idea arose, but to work illegally for some time.

And only when you realize that you can bring broken phones back to life and you form at least a small client base you can apply for registration.

room

In order to open a repair shop, you do not need a large room. Enough room for 20-30 square meters. meters.

Open your center where it will be easy for customers to find it: in the city center or in a densely populated residential area.

You don’t have to worry about the decor of the room, because customers will be interested in your qualifications, and not the color of the office walls.

If you are going to cooperate with a master on a fee basis, and leave yourself the functions of a manager, then a reasonable step would be to open a business in one of the most popular shopping centers your city.

A small corner is enough for you, where you will sell spare parts, accessories for phones and accept broken models for repair.

The master will be able to bring already repaired models once a day and pick them up. new job. So, a specialist will be able to work at home, and you will save on rent and expand the range of services for your business.

Workshop tools and equipment

We remember that our room is small, which means that it is not worth littering it with extra furniture.

To work normally, you just need to purchase:

Item of expenses	Amount (in rubles)
Total:	55 000 rub.
Table	8 000
Chair or office chair	1 500
table lamp	1 000
A laptop	18 000
Safe	10 000
Telephone set	800
Lockers for changing clothes and storing personal belongings	5 000
Rack or shelf for storing tools and spare parts	3 000
Other	7 700

You will also need a minimal set of tools to carry out standard phone repairs.

Item of expenses	Amount (in rubles)
Total:	35 000 rub.
Soldering station with hair dryer	4 000
ultrasonic bath	2 000
UFS-3 box + HWK programmer with cable set	6 000
Power Supply	2 000
digital oscilloscope	8 000
Vacuum tweezers	1 000
A set of miniature tools (screwdrivers, tweezers, etc.)	5 000
Other	7 000

Staff

At the first stages of work, until you form a client base and promote your business, you can do without staff at all.

If you want, you can take on a part-time cleaner and part-time accountant.

When your phone repair shop becomes popular, you should consider hiring a sales clerk.

How much does it cost to open a phone repair center?

You really don't need huge sums of money to start this startup.

It is enough to have 150,000 rubles.

Monthly expenses in this type of business are small, and will mainly be spent on renting a room, taxes, the Internet and the purchase of tools.

You can easily meet the amount of 30-40,000 rubles.

How much can you earn with a phone repair shop?

It is impossible to name the exact amount.

The earnings formula is simple: the more orders you have, the more money you can earn every month.

form a reasonable pricing policy but not at a loss. When naming a client a price, add 100% to the spare parts that you used to fix the phone.

If you serve at least 5 clients per day, then the daily revenue will be at least 3,000 rubles.

Even working with two days off a week, you can earn about 60,000 rubles a month.

That is, the net profit is about 20,000 rubles.

At the initial stage, we invested 150,000 rubles. In this scenario, they will pay off in 7-8 months.

Download a ready-made business plan for a mobile phone salon with quality assurance.
The content of the business plan:
1. Privacy
2. Resume
3. Stages of project implementation
4. Characteristics of the object
5. Marketing plan
6. Technical and economic data of the equipment
7. Financial plan
8. Risk assessment
9. Financial and economic justification of investments
10. Conclusions

We also invite you to watch a video on

how to start opening a phone repair service center:

5 tips for those who are going to open a phone repair shop:

1. Call the real terms of repair, so as not to disappoint the client.
2. Even taking into account the order of spare parts, the term for repairing the phone should not exceed 14 days.
   If you can't handle the volume of orders, hire an assistant.
3. Be honest with the customer: If the phone is beyond repair, be honest about it.
4. You should have a minimum set of spare parts and tools, but you should not recruit too many “in reserve”.
5. Do not rush to name the price for phone repair.
   The breakdown can be more serious than it seemed to you at first glance, and if you decide to take more money from the client than you called at the beginning, he will decide that you are trying to deceive him.

Now you know, how to open a phone repair shop, and if you have necessary knowledge and skills, then take a closer look at this type of business.

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The consequences of the past crisis still affect the purchasing power of the population of our country. Consumers even now prefer not to buy new expensive household and industrial appliances, but to get by with the use of the old one. But old equipment has such a feature as failure, it often breaks down and is repaired. Consequently, there is a growing demand for authorized service centers to repair this equipment.

Hence the conclusion: your own authorized service center is a promising option for a profitable business. In order to understand how to open a service center, we will consider what actions will need to be taken step by step for this, which form a business plan for the structure and activities of the service center.

A service center is an enterprise that provides services for the repair, maintenance and service support of industrial and household appliances, production equipment and other miscellaneous products. In addition, the scope of services of authorized service centers (ASC) includes such activities as the implementation of pre-sales, warranty and after-sales repairs of equipment.

Goals, objectives and ways to create the future business

Before you open your service center, first of all you need to decide which equipment will be repaired by the SC. Will it be an authorized SC, which has a narrow specialization and is engaged in servicing one specific type of equipment, or is it planned to open big company providing wide range services. In order to occupy a successful and profitable niche in the services market, you will need a thorough study of the market, an analysis of the ways of doing business of all kinds of competitors and, based on the analysis, competent calculation and planning of your own entrepreneurial actions.

Then you need to correctly and competently assess your capabilities and choose one of three ways to start your business: from scratch, buying an existing ASC, acquiring a franchise. Opening your service center, starting from scratch, is, of course, the most difficult path. Here it would be nice to have some professional connections to help and support in establishing a business. The purchase of an already functioning and existing enterprise will significantly reduce difficulties and reduce risks, because there is already a base of attracted customers, a reputation, a trained staff of employees and workers. It is worth noting that opening a service center by acquiring a franchise does not give much more chances to start. successful business than other ways of becoming a business.

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Registration and licensing of the service center

, including the opening of authorized service centers, begins with the registration of the enterprise. It is necessary for this tax office, located at the place of residence, register the company, and after you have officially registered as a legal entity, you need to take care of ordering stamps and the seal of the organization. Then you will definitely need to open a bank account to carry out cashless transactions with other legal entities. You will also need to issue a license for the right to conduct activities that your company will be engaged in, purchase or rent premises, and also document this premises.

It should be noted that a license does not need to be obtained for every type of activity. For example, if authorized service centers are repairing garden equipment, no license is required. But the maintenance of medical equipment is subject to licensing.

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Why do you need a service center authorization?

If it is planned to carry out warranty or post-warranty repair of equipment in the service center being opened, it must be authorized and have a legal right to such type of activity. The authorized service center can be contacted by the buyer of equipment that failed during the warranty period. ASC in this case carries out free repairs or replaces faulty equipment.

Most manufacturers of any equipment do not have the opportunity to locate their service centers in the vicinity. In this case, manufacturers enter into an agreement with an authorized service center to repair their branded equipment. In order for the service center to meet the requirements of the manufacturer and be able to fully function, it must have its own collection point, an equipped repair shop, and vehicles adapted for transporting bulky cargo.

All current issues that arise in the process warranty repair, directly decides the service center. The manufacturer is interested in the prompt and high-quality repair of its products and therefore supplies its branded parts and components for replacement free of charge, replaces equipment that is no longer repairable, and pays for repair work.

The service center, for its part, must also diligently treat its duties in accordance with the requirements of the manufacturer. Repair shops must be equipped with high-tech equipment in order to carry out high-quality repairs. Personnel must be qualified professionals who must be neat, tidy and courteous.

The authorization of the service center is confirmed by the manufacturer with a special certificate. An individual contract is concluded between both parties, on the basis of which the equipment is repaired by the service center. In addition, even at the initial stage of the service center, it is necessary to establish partnerships with several suppliers of parts and spare parts for the repaired equipment. This is necessary to speed up the repair period of equipment and avoid possible interruptions in the supply of spare parts. After all, the timing of the repair depends on the speed of delivery of the necessary part.

A business based on the repair of digital equipment, and mainly computers, laptops and phones, is not only profitable, but also surprisingly tenacious. Given how tightly digital technology has become part of our lives, you will not have to complain about the lack of customers. Let's take a closer look at this business.

Significance of this business

A very small starting amount makes this enterprise very interesting for start-up entrepreneurs. As practice shows, in order to open your workshop, you will need, on average, about $ 2,000.

Second positive moment is pricing flexibility. In other words, the prices for such services are not regulated by anyone and directly depend on your opinion and your skills.

An important point is the minimum risks in this case. If you fail to develop your business, you can always wind it up. In this case, the losses will be minimal.

And of course, the positive aspect is the ever-growing demand for such services.

What will you need?

In fact, very little is required from you. To get started, you need to register your business in legal form. Here the option with an individual entrepreneur is suitable and this will be quite enough to gain a foothold in a certain niche, develop a good client base and further develop your business.

Basically, your business is ready.

You can do the work right at home, however, as practice shows, having your own outlet significantly increase the flow of customers.

You do not need to rent a large room at all. A basement is quite suitable, small enough to accommodate a desktop, and there may be a rack for storing parts and orders.

Naturally, another important point in running such a business are your professional skills. If you know how to fix electronics and can quickly determine the cause of a breakdown, you will quickly develop your business.

Where to start development?

At the first stage, you will not have a large number of customers, because they simply will not know about you. You can declare yourself in a very ordinary way - ads on the Internet. bulletin boards, social media, thematic forums, all this has one thing in common - potential customers.

Since you may simply not have the funds for your workshop at the initial stage, you can start your career by visiting a client at home. Block repair, diagnostics, software- here are your main services at the initial stage.

After gaining a client base and earning the first money, you can expand, specifically in terms of opening your outlet.

Suppliers

In the process of work, you will need both parts and consumables (solder, hot melt adhesive, thermal paste, etc.). So that there are no delays in business, you should take care in advance to find suitable suppliers. You shouldn't have any problems.

Business expansion option

Many believe that by opening a second point and hiring a person, you can earn twice as much. Unfortunately, this is not always the case. You should expand if you feel the real limit of your capabilities. At the same time, practice shows that opening a point at the other end of the city in the desire to distribute the load may simply not justify itself. Much better to expand the only workshop, hire another master, add services. For example, you can go to the client on order to set up routers, cable TV, and install software.

How quickly will the costs pay off

Service center for the repair of electronics and digital equipment in the presence of demand in your area, and the demand is almost everywhere, you can recoup the initial costs in three months. The thing is that more than half of the repair cases will cost you nothing. That is, frequent breakdowns are not technical, but software in nature, and you will only need to restore the system. In addition, many technical breakdowns require the replacement of parts, the cost of which is at the expense of the client. And only about 10% of breakdowns require serious repairs using Supplies time-consuming.