How to open a taxi fleet. Taxi business plan: how to open a taxi dispatch service. How to open your taxi and create a high level of service

  • 02.04.2020

In any city in Russia there are several taxi companies. These include well-known organizations operating throughout the country, and small private enterprises. Every day more and more new firms open, but the demand for services does not decrease.

The demand for a taxi does not depend on the level of development of public transport, the number of private cars or the average salary in the city. Each person may need to use the services of a taxi driver: a trip to the hospital, to visit, where it is planned to drink alcohol, to the store for a large item. Everyone can oversleep the bus or rush to the airport. Therefore, the popularity of taxis is growing year by year, and the emergence of new services like Yandex.Taxi or Uber is understandable.

Owning a taxi is a great investment and business idea. To get started, you do not need to buy dozens of cars, it is enough to hire drivers with personal vehicles.

We form a fleet

It is important to find a middle ground here: it will be expensive to maintain too many cars, you will not get profit with such expenses. If there are not enough cars, taxis will also quickly go into the minus. Drivers simply do not have time to serve all customers, and a taxi that is late is not re-applied.

There are several options for how to form a taxi fleet:

  • Buy new or used cars: buy with your own funds, get a loan or lease. A significant disadvantage of this option is its high cost.
  • Hire drivers who already have a car and pay them a salary;
  • Hire drivers and pay them a percentage of the profits, as many modern dispatch services do
  • A combined option is also possible: buy some of the cars, and recruit the rest of the taxi fleet by renting a car of employed drivers
  • Calculate how many cars should be in the fleet

    An employee with his own car is a lot of advantages for a business owner. There is no need to spend money on repairs and keep track of maintenance deadlines, a fixed rate will give the staff a sense of stability, and a percentage will motivate them to work harder and better.

    In addition to the issue of forming a fleet, when opening a taxi service, a number of other equally important tasks need to be solved:

    • Determine how many workers will be needed for the normal functioning of the service. For example, dispatchers may well work from home
    • Compile a list of services and compare with competitors
    • Set the cost of the trip, draw up a price list. This can be done by calculating the costs and adding the expected profit to them.
    • Produce financial calculations expenses for the premises for the control room, payment cellular communication and Internet, software, parking, as well as expenses for wages employees and other needs
    • Determine your advertising budget

    Start-up costs and expected profit

    Before looking for an office and hiring drivers, you need to make careful calculations. Opening a taxi service is a profitable business, equally relevant for both large metropolitan areas and sparsely populated cities. The main thing is to calculate all the expenses and add them to the budget.

    Consider the amount of basic expenses for starting a business and the expected profit margin using the example of opening a taxi service in Yekaterinburg. To begin with, it is worth calculating the average cost of one trip. To do this, you can use the prices of competitors. Most Yekaterinburg taxis calculate the cost of a trip based on mileage. Let's take a distance of 3 kilometers and compare:

    Taxi company The cost of a trip up to 3 km, ₽
    Taxi Nonstop 140
    Three Fives 150
    Yekaterinburg Auto 130
    AutoCaprice 130
    In total, we get the average cost equal to (140+150+130+130)/4=140 ₽ (round up 138). Let's say our taxi will work on the principle of a dispatch service that supplies private taxi drivers with orders and receives 10% of their revenue. The average revenue of a full-time machine is 3,000 - 5,000 rubles. Let's take for calculation a figure a little more than the minimum - 3,500. If the taxi fleet has 20 cars that work 20 days a month, then the amount of revenue will be as follows: Period First year, amount in ₽ Second year, amount in ₽ Revenue 1 540 000 1 680 000

    For the first year of operation, the revenue is somewhat less, since the service will need time to reach a normal work schedule and the desired employment of machines. Consider fixed costs firms:

    Period First year, amount in ₽ Second year, amount in ₽ ZP Fund 453 000 494 000 payroll taxes 148 500 162 000 Rent 132 000 144 000 Depreciation 550 000 0 IP insurance premiums 40 390 41 790 Advertising 55 000 60 000 other expenses 110 000 120 000 Total 1 488 890 1 021 790

    Starting your own taxi service is a fast return on investment: the cost of starting a business pays off in 17 months, and the profitability of this direction is 8.1%.

    Taxi service revenue will average 1,540,000 ₽, net profit for the second year of operation - 413,115 ₽.

    Permits and documents

    To open a taxi service, you need to register an LLC or IP. To simplify the task, you can use the services of companies that will not only submit an application for you, but also make a seal and open a current account.

    The cost of such a service for an individual entrepreneur will be approximately 3,000 ₽, and for a limited liability company - about 10,000 ₽. Don't forget to choose a name before you go to the tax office.

    For IP optimal mode taxation will be USN (simplified taxation system). The entrepreneur can choose to pay 6% of income or 15% of the difference between income and expenses. In addition to taxes, every businessman pays contributions to Pension Fund and the Social Security Fund.

    Another cost item is obtaining a taxi license for each of the cars. According to the Taxi Law No. 69-FZ, both taxi services and individual carriers are required to receive it.

    Permission is issued in Federal Service on supervision in the field of transport and costs approximately 3,000 - 4,000 ₽. Each driver must go through the procedure on their own. In the case of transportation of passengers without a document, the driver is issued a fine in the amount of 5,000 ₽. The license is valid for 5 years.

    Total: the cost of registering a business will be 3,000 - 10,000 rubles, depending on the form of management, plus payment for a license for each vehicle. If drivers work on their own cars as an individual entrepreneur, then they pay for the permit from their own funds.

    Choosing an office space

    There is no fundamental difference in whether the taxi office will be located in the center or on the outskirts of the city. In a remote area, the cost of rent will be significantly lower.

    Choose a room that is most suitable for the tasks: spacious enough, with good repair and a small area of ​​​​the adjacent territory, where drivers can park if necessary.

    Since taxi drivers spend most of their working time on the road, and there are rarely more than two or three dispatchers in the office, an office of 15-20 square meters is enough to comfortably accommodate a company.

    Let's compare the cost of renting premises in different districts of Yekaterinburg:

    What equipment is needed to open a taxi service

    For a taxi fleet you need standard office equipment:

    • Desktop PC or laptop (3 in total, one for each operator): 60,000 ₽
    • Software for automatic call processing: about 250,000 ₽
    • CRM system for working with clients: 50,000 ₽
    • Phones for drivers (20 pcs.): 80,000 ₽
    • PBX for several channels: 70 000 ₽
    • Other expenses: 40 000 ₽

    Total: 550 000 ₽

    Recruitment

    The following categories of employees are necessarily present in the staff of a taxi service:

  • Drivers with at least 3-5 years of experience. The employee must be friendly, tidy, without health problems. It is worth checking the number of accidents in which he participated, as well as asking for a certificate from the drug dispensary. Experience in other taxi services will be an added advantage
  • Dispatchers with experience in a call center or control room. Employees should have clear diction and a pleasant voice, PC skills, and efficiency. To start work, you need at least 3 dispatchers who will work in two days
  • Accountant: since the taxi service does not involve complex reporting and a large amount of paperwork, it is better to contact an outsourcing company that will submit everything Required documents to the tax office for a fixed monthly fee
  • Technician: needed to look after the service's own fleet of vehicles.

Personnel costs

Driver revenue can be calculated in two ways:

  • Percentage of each order
  • A subscription fee that the driver pays each shift to access orders

Taxi Service Revenue Schemes

How to advertise a business

  • Advertising banners on city portals and inside smartphone applications
  • Advertising printing in OT
  • Billboards and street billboards
  • Own website and mobile application

Also, advertising costs should include pasting cars with “checkers” and company logos, buying lamps for the roof of a car. Additional child seats are required. They can be bought in smaller quantities, then orders for the transportation of passengers with children will be accepted only by some cars.

Try to use all additional ways to increase the flow of customers:

  • With clubs, bars and restaurants
  • Use social media to promote your company
  • Run contests
  • Advertise in major shopping malls: people often order a taxi when they go shopping

Examples of successful advertising banners, posters and flyers:


creative taxi advertisement
An example of an advertising banner or flyer for a taxi service

Comparison with a ready-made business in terms of costs

You can invest in opening own business and independently go to success, gaining invaluable experience. Another option is to consider ready business.

Starting investments may be slightly higher compared to opening your own company, but you get an already working business. You avoid the standard mistakes of beginners and can immediately assess the profitability of the project by reading the reporting.

Consider an example of a taxi service offered for sale in Yekaterinburg:

  • Business price - 1 999 000 ₽
  • Profitability - 121% per annum
  • Payback period - 10 months
  • Monthly profit - 200 000 ₽

In addition, you get:

  • Developed client base
  • Recognizable brand in the city market
  • Stable income
  • Issued licenses and a proven reporting mechanism

Let's compare starting your own business from scratch and buying a ready-made company, paying attention to the advantages of acquiring an existing operating model:

Under certain conditions, buying a ready-made company is an excellent option. However, before buying, carefully evaluate the project and your strengths.

Period First year, amount in ₽ Second year, amount in ₽
4 drivers 240 000 260 000
Accountant 70 000 84 000
System Administrator 77 000 84 000
Dispatchers, 3 people 45 000 47 000
Cleaning woman 17 000 19 000
Total 453 000 494 000

First of all, you need to open IP for a taxi. Main code OKVED 60.22 - "Taxi activities". Next, you should register with the tax authority (the appropriate form of taxation is UTII), make a checking account.

For recognition and promotion of the company, you need to register a trademark with Rospatent. This is a long process, dragging on for about a year, so it’s worth starting the design in advance.

How much does a trademark registration cost? For payment state fees you will need $ 300, for help and advice from lawyers (if you don’t figure it out yourself) you will have to pay another $ 150-200.

How to get a taxi license

To take a taxi, you need official permission. the federal law №69 from 2011 provides for severe penalties for businesses that do not have this permit.

Required Documentation

First you need to register with the Ministry of Transport or the Transport Committee (already having the status of an individual entrepreneur).

For small regions and small towns, the registration authority may change, so you will first have to contact the city administration.

Documents for obtaining a taxi license

  • Statement;
  • Copy of vehicle passport;
  • Certificates confirming the ownership of the vehicle (or power of attorney, leasing agreement);
  • Extracts from the EGRIP and the Unified State Register of Legal Entities, indicating the registration of a legal entity and tax registration;
  • Documents proving the identity of the drivers who will be engaged in transportation, copies medical books, driver's license. You will also need to provide copies of employment contracts with drivers.

It's important to know that drivers with less than three to five years of driving experience may be denied permission.

The document is valid for five years and only in the territory of the region in which it was issued.

Requirements for the condition and equipment of the vehicle

Taxi with own taxi fleet? In this case, a permit for road transport must be obtained for each car. Vehicle requirements:

  1. Serviceability and technical inspection every six months. The traffic police officer has the right to fine the owner of a car that does not have a mark on the timely passage of MOT;
  2. Insignia - special lights, "checkers" on the roof, etc.;
  3. Equipped with a taximeter.

Each car should have this certificate at hand. for presentation to traffic police officers. To obtain a license and permits for your own taxi fleet, you will need about $ 400-500.

How to open a taxi dispatch service

Where to locate a call center in your city? There are no special requirements for the location of the control room. Room area - 8-9 square meters. m. This is enough to organize one workplace with a table, computer, sofa.

This may be a room in office center, a detached commercial building and even in the industrial zone.

Monthly rent will require investments in the region of $ 100-200, and cosmetic repairs and preparation for work - about $ 800-1000.

Car park

To create a small taxi service with your own fleet, it is better to buy at least 10 cars. Their number is important question for the development of the organization. We will make calculations based on ten cars. It is better to buy new ones so as not to start the work of the company with endless repairs.

Perfect option for the price and quality - Renault Logan with a manual transmission. A brand new Renault Logan costs about $7,300, and if you buy ten pieces, you can save a lot. The cost of buying cars is in the region of $65,000.

If you don't like Renault, you can buy a Volkswagen Polo or Hyundai Solaris. Buying ten models of Volkswagen Polo or Hyundai Solaris will cost 120-140 thousand dollars.


Equipment (prices, brands)

What does it take to open a taxi? List of required equipment:

  • multi-line phone(4 telephone numbers: city, Beeline, Megafon, MTS). For simple and easy to remember numbers, you will have to pay a good extra. The total cost of this item is in the region of $300;
  • Radio communication. For uninterrupted communication in a densely populated area, a VHF radio station and a license to use it are required. It is expensive and takes a long time to complete. It is easier to conclude an agreement with a third-party operator on the lease of a radio frequency. The cost is about $150 per month;
  • walkie-talkies(12 pieces, including spares) - $ 900. Inexpensive manufacturers - Racio, Alan, Vega, Griffin;
  • Taximeters(12 pcs.) - $ 900. AVTEX, TeleNavic, Alfa Center;
  • Software for the control room - $ 200;
  • Identification marks(“checkers”, light boxes, stickers on cars) - $ 300.

As an alternative to radio communication, one can use special applications for smartphones. The driver will take the order online.

This allows you to open a taxi dispatch office, eliminating the need to pay monthly rent for a radio channel. AT professional programs communication with the dispatcher, other taxi drivers, gps navigation is included.

The cost of software for a taxi fleet is about $1,500. Program examples- Taxi Park, Taxi-Master.

To equip a taxi service with your own taxi fleet, you will need to invest approximately $ 3,200 when connecting a special mobile application instead of radio.

Staff and work schedule of taxi drivers

How to open a taxi service that works around the clock? It is necessary to hire three dispatchers and 20 drivers working in shifts. Then the service of your company will be available around the clock, and this is the key to satisfied customers.

The standard schedule of taxi drivers is 12/12 hours, that is, there are 2 drivers per car, each of which works 12 hours. But often workers are willing to work with fewer rest breaks.

How is the salary of a taxi driver formed?

taxi driver salary- usually a percentage of completed orders. Or the driver is obliged to hand over a certain amount for a shift, and everything else is his net income.

Advertising and promotion

Without advertising, it will not be possible to cope with high competition even in a small region. Before opening a taxi, for example, in small town, you need to spend money on creating a company website and connecting the possibility of ordering a car via the Internet.

Costs and profits

Capital expenditures:

  1. IP registration, license, trademark registration, other permits - $ 1000;
  2. Room rental (for 3 months) and repairs - $ 1300;
  3. Acquisition Vehicle- 65 thousand dollars;
  4. Equipment - $ 3200;
  5. Website, promotion - $500.

To make a taxi from scratch, you will need 70 thousand dollars. Operating expenses (rent, utilities, salaries, advertising, inspections and repairs) require $11,000-12,000 per month.

One car brings $40-70 a day, depending on the region of activity. We calculate the company's monthly revenue, focusing on the average, and get $ 16,000-17,000.

Net profit– 4000-5000 $ monthly.

The organization of such a business requires impressive investments and pays off in about a year and a half. But then it starts to bring a stable high income. In the future, it is necessary to expand the fleet to increase profits and successfully compete with other enterprises.




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Taxi has long been not a luxury, but a means of transportation for residents of any city.

If you take into account the cost of gasoline, then everyone understands that it is much cheaper to travel on foot or by car. public transport, and as needed (when returning home late at night or having heavy luggage) call a taxi rather than buy your own transport.

Dispatch service can be a good business for individual entrepreneur(IP). It does not require large financial investments, special knowledge and skills, or the lease of gigantic areas.

The main advantages of opening a dispatch service are:

  • high demand for such services among the population;
  • the opportunity to occupy your niche, because the competition in this sector is not too high yet;
  • relatively small expenses for launching your business project;
  • the ability to use competitive advantages to positively stand out among other taxi services in your city;
  • registration as an individual entrepreneur, which simplifies interaction with the tax service.

In today's business plan, you will learn what does it take to open a taxi, what is the price this project and about the main advantages of this type of business.

  • Capital investments - 750,000 rubles.
  • Payback - 8-12 months.

How to open a taxi company: planning

Summary

IP is the most popular form for small businesses, which, of course, includes owning a taxi service.

The increase in the price of gasoline led to the fact that many motorists put their iron horses in the garage and switched to public transport (trams, metro, trolleybuses, buses, taxis, etc.). The crisis of 2014 led to the fact that many people were out of work. Having your own car tells experienced drivers that you can earn money by taxiing.

The owner of the IP taxi will definitely not have a shortage of personnel. There is a lot of competition in this sector, but if you do things right, you can build successful business from scratch.

The amount of initial investment is 750 thousand rubles.

Pursued goals:

  • Provide the population of your city with a sufficient number of cars, qualified drivers and quality service from dispatchers.
  • Organize a profitable and well-functioning dispatch service from scratch.
  • Employ only professional drivers with at least 5 years of experience.
  • Avoid scandals between drivers due to the struggle for orders, which can negatively affect your business.
  • Reduce the initial cost of radio communication, the maintenance of the control room, etc., so that the taxi service pays off as quickly as possible.
  • Immediately establish your own competitive advantages so as not to be afraid of other taxi services.
  • Automate most business processes to make them easier to manage.

Marketing plan

Despite the fact that even small towns have their own taxi services, let alone large metropolitan areas, this type of business can be made profitable and successful.

The main task that you must set for yourself is not to how to open a taxi, but how to reduce the initial investment so that the investment pays off as quickly as possible and you start earning for yourself.

Of course, there are expenses on the amount of which you will not affect in any way, for example, registration of an individual entrepreneur, but for the most part you can try to get by with small investments. Then there is no need to fear competition from similar firms.

Competitive advantages

One of your main competitive advantage in opening a taxi dispatch service - reducing the cost of organizing a business, but in no case should you be limited to them, because other owners of taxi cars will take away customers from you.

To make a business started from scratch become competitive and profitable, use the following advantages:

  • Hire only experienced drivers who know the city well.
    Passengers are usually annoyed if they have to explain to the driver where to go.
  • All vehicles in your taxi service must be relatively new, beautiful and in good condition.
  • Control drivers so that they maintain perfect cleanliness in their car.
  • Your dispatchers not only have to deal with the flow of orders without confusing them, but also be polite at any time of the day. Rudeness towards the client during work should be punished with fines.
  • Don't be afraid to hire female drivers if they are qualified.
    Taxi with a lady behind the wheel are in demand among customers.
  • Develop a loyalty program for regular customers by giving them discount cards.
  • Equip taxi cars with portable terminals so that the client can pay not only in cash, but also with a bank card.
  • Build your IP honestly by punishing drivers for cheating customers.

The target audience

Taxi services are used by all people, regardless of their gender and age: men, women, children, youth, people of middle and old age.

When it comes to your financial situation potential clients, then you should focus on middle-class people, since the poor stratum of the population moves around the city on foot or by public transport, and the rich have their own cars.

You will be able to attract a children's audience if you earn the trust of your parents. Moms and dads should know that in your taxi the child will be safe and will not be shortchanged.

Taxi advertisement

If there are already taxi services in your city, then it is worth spending a good advertising company your IP to start earning quickly. You can do this with:

  • commercials on local radio and television;
  • social networks;
  • advertisements in newspapers;
  • distribution of flyers on the streets;
  • advertising banners, pedestals, shop windows, etc.

Once you quickly and inexpensively deliver the client to the address he needs, do not spoil his mood with a boorish attitude on the part of the dispatcher and driver, and he will again use your taxi, and even tell his friends about it.

Print more business cards that the driver can give to each client and you will only reap the financial rewards of good work.

Taxi service staff

If you have registered your company as an individual entrepreneur, then you will have to officially arrange an accountant (you can, however, get by with the services of an outsourcing company), a system administrator and dispatchers.

But with drivers, you can simply draw up cooperation agreements, giving them the opportunity to independently settle matters with the tax office.

Directors are also not worth hiring (especially in the first year of the company), you yourself can perform a controlling and guiding function. P.S. just imagine how much you will save on the salary of the director.

The costs for one month of work of the taxi service staff can be found from this table:

How to open a taxi service: implementation

“If you don’t roll up your sleeves and try at least once in your life to do everything with your own hands, then you will never know what actions are necessary to promote a new business, expand the circle of customers, increase the circle of sales and make a profit.”
Bill Bishop

Calendar plan

Before starting work, you need to draw up a business plan with accurate calculations. This will help you get off the ground and get your investment back as quickly as possible.
It will not be superfluous to draw up a work plan for the taxi dispatch service for each month (at least in the first year of operation).
Then you can limit yourself to annual plans.

Stages of starting a taxi company

It is not difficult to find a suitable room that will serve as your control room. Enough one room for 20-30 square meters. It is also not difficult to pick up dispatch service operators.
It is better to hire adequate young women with pleasant voices. Difficulties can arise only during the search for drivers with their cars.

The main stages of launching an IP look like this:

StageJanFebMarAprMayJun
Registration of an enterprise (IP)+
Room rental and furniture purchase +
Purchase of a software and hardware complex,
for example "2T-taxi" or "Takha"
+
Control room operators set +
Signing contracts with drivers
(you need to have at least 30 cars to pay off your investment)
+ +
Advertising company +
Starting a Taxi Service +

That is, you can start making money on your taxi company within 5-6 months after drawing up a business plan.

Table of expenses for starting a business

One of the main advantages of opening a taxi dispatch service is the relatively low initial cost.

Average initial expenses can be found in the following table:

Item of expenses Amount (rub.)
Total:RUB 750,000
Registration of an enterprise and registration of a permit for road transport30 000
Premises for rent (20 sq.m.)10,000 (per month)
Purchase of necessary furniture for work150 000
Purchase of computer and other equipment
(computer, electric kettle, microwave oven)
40 000
Cost of equipment180 000
Software cost
(with annual technical support)
200 000
Employee salary93 000
Advertising10 000
Additional expenses7 000

In order to open a taxi company, you need to have at least 750-800 thousand rubles.

provided in this video.

We take note!

Calculation of revenue and profit

If you do not have your own fleet, but cooperate with drivers who tax on own cars, then you should conclude a contract with them, according to which the drivers will pay you a monthly fee, for example, 5 thousand rubles per month + a percentage of your own income for the maintenance of the dispatch service (for example, 15%).

In total, your taxi service will bring the following profit:

Source of profit May (rub) Jun. (rub) Jul. (rub) Aug. (rub) Sen. (rub) Oct. (rub)
Subscription fee
(30 drivers)
150 000 150 000 150 000 150 000 150 000 150 000
Dispatch service income30 000 60 000 100 000 130 000 160 000 200 000
Revenue180 000 210 000 250 000 280 000 310 000 350 000

If you promote your business correctly, you will return the initial expenses after 8-9 months of work. But you will start earning decently after a year of work in the city.

Now you know, how to open a taxi dispatch service, and don't miss the chance to build profitable business which does not require a large initial investment.

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Do you plan to provide passenger transportation services? You have 2 main ways to implement this idea:

  • Open a dispatch service that acts as an intermediary between drivers with personal cars and passengers
  • Open a company with your own fleet and staff of drivers

The second option is more expensive and requires some experience in managing a large team of specialists, building partnerships with car services and a powerful advertising campaign. Therefore, in the article we will analyze the first scenario in more detail.

How to open a taxi dispatch service from scratch and without your own cars

Creation of a taxi dispatch service without own car park is quite real. If you are not planning on leasing cars, you will simply need a slightly different set of documents than when starting a fleet business. Let's take a look at what is required for this.

What documents are needed to open a taxi: permits and licenses

According to the Federal Law No. 99 of 05/04/2011 "On licensing certain types of activities", the activities of taxi companies do not need to be licensed.

However, in order to conduct it legally, you will need permission to provide passenger services. To obtain this document, you need to register a business and submit an application to the regulatory authorities.

Business registration

For taxi service it is enough to register a business as an individual entrepreneur and choose UTII as the taxation system. In this case, an agreement is concluded with the drivers of vehicles, on the basis of which they pay the company a fixed amount or a percentage of the revenue received. The amount is specified in the contract as a payment for the provision of information services.

Further actions

If you do not plan to lease cars, after registering an IP, you must obtain a power of attorney to use them. Then submit the documents to the authorized organization. For example, for St. Petersburg it is the transport infrastructure committee. If the application is approved, the license will be valid for 5 years.

How to make an application

The application must include the following information:

  • Legal form of the company
  • Business name
  • Full name of the individual entrepreneur
  • Extract from USRIP
  • phone and Email contact applicant
  • Information about registration with the tax service

The following documents must be attached to the application:

  • Applicant's passport
  • Certificate of registration for each vehicle
  • Copies of power of attorney from vehicle owners (if the vehicles are not owned by the entrepreneur)

It is also necessary to add all issued documents to the register so that anyone can freely clarify whether the license of a particular car is valid.


How much does it cost to open a taxi service: calculations

The specific cost of opening a dispatch service depends on the prices for services in your city. The average cost of starting a business in St. Petersburg will be from 1'000'000 - 2'000'000 ₽.

What kind compulsory expenses will be required at the initial stage:

  • IP registration and activity licensing - 2’000 ₽
  • Radio station 20’000 - 30’000 ₽
  • Radio wave rental - 15’000 - 20’000 ₽
  • Software - 5’000 ₽
  • Phone number - 2’500 ₽
  • Equipment for 1 car - 3’000 ₽: taximeter, walkie-talkie and checkered lantern
  • Trademark registration - 6’000 - 7’000 ₽

In addition to one-time expenses, there are monthly:

  • Radio frequency subscription fee - 10’000 ₽
  • Communal payments- 1’200 ₽
  • Operator salary - 30’000 ₽
  • Rent an office area of ​​100 m² in the city center - 120’000 - 300’000 ₽

A significant cost item will be needed to promote your taxi service. If you plan to launch a website, set up online advertising and promote your business in in social networks, the amount indicated at the beginning will increase significantly.

How to open a taxi service and make a profit

Not one business start-up tool guarantees you profit. However, there is a way that allows you to optimize costs. This is a ready business. By choosing this option to create your own business, you can get a number of advantages over creating a project from scratch. So, a taxi company with its own fleet can be purchased much cheaper. You will also receive the advertising developments of the previous owner, the customer base, and partnership agreements.

By doing your due diligence and choosing an option that suits your budget, you can make a good investment. View the offers of operating taxi dispatch services in your city:

  • Directory of dispatch services in St. Petersburg
  • Options for working taxi services in Moscow
  • Offers for the sale of taxi services as a ready-made business
Most often, 2 categories of people come to the taxi business: former drivers and entrepreneurs who start this journey from scratch. If you are a former driver, then it may be easier for you - you already have an understanding of part of the process. You know what is important for drivers, you understand how to attract and retain them, because you yourself have recently been in their place. On the other hand, an entrepreneur who enters this niche from scratch does not have stereotypes and labels. Regardless of which category of beginners you belong to, to succeed in that business, you will need to understand all the technical nuances and organize business processes. In this article, we will tell you what you should pay attention to in the first place.

How to open a taxi dispatch service: choosing a city and a niche

First, study the situation in your market. How many services are already working, what level of service and prices they offer, what they use to attract drivers and customers. The amount of investment will greatly depend on the size of the locality where you decide to start a business. Opening a taxi in a small town, village or town is now much easier - there is little or no competition. If you decide to go to a larger city, it is very important to determine your narrow niche. Perhaps these will be VIP taxis with executive cars, or special conditions for students, pensioners. Perhaps you can offer a unique bonus program. In a word, in settlements with an established competitive market, it is necessary to create a clear positioning and stand out from competitors

How to open your own taxi company

Your own taxi fleet implies the presence of your own cars. If you decide to follow this scheme, then it is best to lease the cars. On average, a car will cost you about 600-700 thousand rubles. As brands of light, consider inexpensive foreign cars: Volkswagen Polo, Hyundai Solaris, Kia Ria, Skoda Rapid. In the case of your own fleet of vehicles, you have 2 options for earning:
  1. Hire hired drivers for salary and fixed shifts. In this case, you will earn the entire amount that the execution of client orders will bring you minus the salary fund.
  2. Rent cars to drivers who will earn money by fulfilling their own or your orders. On average, the cost of 1 day of renting a car is 1200-2000 rubles (depending on the locality).
There are also combined options when you work as a dispatcher and have an additional taxi fleet. As a rule, in this case, the monetization method is chosen - renting a car.

How to open a taxi: IP or LLC is better

If your service will work as a dispatcher and provide information services, then it is easier and faster to register the IP form: it can be quickly opened, quickly closed, and it is easier to keep records. Unlike an LLC, an individual entrepreneur is liable with all his property, but there are few risks in the case of a control room, because. services are actually provided by frequent drivers on their own cars.

If the service has its own taxi fleet, then it is responsible for all its cars and for all the actions of its hired drivers. At serious investments and turnover, business registration of an LLC is more profitable, because in it the owner is responsible within the limits of the authorized capital. For example, the authorized capital of 10,000 rubles. There is nothing more to collect from the owner. In a taxi, the most likely risks are possible accidents causing material damage and damage to health. If a hired driver crashed into someone else's car, and the insurance did not cover the damage, or God forbid, a person was injured, then the owner of the service is guilty. If you are registered as an LLC, then you can recover damages that were not covered by insurance only within the limits of the authorized capital. If the service with its fleet is registered as an individual entrepreneur, then its owner is financially responsible within the limits of all his personal property and financial assets. In the case of such situations, they can take away a car, an apartment for debts, freeze a bank account, etc.

How to open your taxi and create a high level of service

You need to understand that it is important not only to attract a client, but to be able to keep him. Your main profit is repeat orders from already attracted customers. This is achievable if your service can create a high level of service. What is service and what is important for a taxi client:
  • Quick acceptance and processing of the order. Ideally, car delivery in 3-5 minutes;
  • Convenient notification system: SMS, callbacks with information about the car brand and delivery time;
  • Friendly and polite driver;
  • Transparent cost of the trip: ideally using a taximeter.