The use of quality control systems in a manufacturing enterprise. Quality control system: what is it? Supervision of production in related enterprises

The success of management in a company depends on how effectively the management controls the activities of the enterprise and how adequate the changes resulting from this control in the current business processes of the company are. So why do we need control in the enterprise?

Quality control- a set of measures and regulatory documents aimed at maintaining the quality of the company's products at a given level. The main purpose of quality control- to ensure that the product (service, process) meets specific requirements and is reliable, satisfactory and financially sustainable. The main goal remains - the consumer should receive only suitable products, that is, products that meet standards. Rejection is maintained as one of the important methods of quality assurance. But the main efforts should be focused on managing production processes, ensuring an increase in the percentage of yield of suitable products.

Quality control consists of the following steps:

Definition of goals, objectives, objects and nomenclature of quality indicators, means and methods of control;

Inspection of control objects and sampling;

Testing samples according to a pre-selected nomenclature of quality indicators;

Analysis of survey and test results by comparing the actual values ​​of quality indicators with basic or regulated ones;

Preparation of technical documents.

Quality control classification:

Acceptance control- control finished products conducted by the acceptance committee or other body.

current control – control, which is carried out directly at the stage of the economic process. Its goal is to improve activities, coordinate them to achieve the goal. The task of such control is to timely identify and, if possible, eliminate deviations that occur in the course of work from the specified parameters.

Inspection control- control carried out by authorized persons - inspectors. Inspection control can be external and internal.

External inspection control can be carried out by inspectors of higher organizations, experts of certification bodies, franchisors, representatives of the management bodies of self-regulatory organizations, as well as recipient organizations, if this is provided for by the terms of the contracts.

Internal control is carried out by employees of individual structural units authorized by the management of the organization (for example, testing laboratories, technical control departments, quality departments, commodity services, etc.). By appointment, this type of control can be attributed to the organization's self-control, designed to identify shortcomings in the quality policy and hidden reserves for its improvement.

Flying control also has an inspection character. Due to the fact that it is carried out suddenly, at random times, its results can be more reliable.

Continuous control- Constant monitoring.

Periodic control- control carried out at regular intervals. The frequency of internal control in most cases is established by technological instructions, standards of organizations, guidelines, as well as organizational and administrative documents approved by the management of the organization. With external control, its frequency can be established by special conditions of contracts (franchises, supplies, etc.). The frequency of planned state control is established by the Federal Law "On the protection of the rights legal entities and individual entrepreneurs in the course of state control (supervision)”.

Solid control b - control of all examined goods. This type of control is possible only if the integrity of the goods is preserved. Therefore, most often it is carried out by a visual method, as well as with the help of special technical devices or techniques (for example, complete control of electric lamps is carried out by screwing them into the socket of the mains, the integrity of glassware - by tapping, the integrity of capping drinks with a screw cap - by scrolling, etc.) . Continuous control is carried out during sorting and before the release of goods.

With selective control, the quality is controlled only for some parts from the batch, and the entire batch is judged by their quality. Parts can be randomly selected for presentation for inspection.

Sampling control is used much more often than continuous control, since it can be difficult to fully control the quality due to the large volumes of products produced and its high cost of continuous control. In addition, continuous control does not provide error-free rejection, since the attention of inspectors is dulled.

Selective control is carried out in one or two stages. The one-stage sampling control procedure provides for:

- extraction from a batch of random controlled items;

- continuous check of the selected samples and identification of defective products;

- comparison of the number of detected defective products with the acceptance number established by the regulatory and technical documentation;

- adoption on the basis of the comparison of the corresponding decision. If the number of defective items found is less than or equal to the acceptance number, the entire batch of items is accepted. Otherwise, the sample is rejected, the entire batch of products is subjected to continuous control or not accepted.

Destructive control- control, after which, samples of goods lose their integrity.

Unbrakable control- control, during which the tested products do not lose their quality and quantity. The samples or samplings selected in this case can be attached to the consignment after testing and sold.

This type of control has the following advantages:

* no product costs for testing;

* the possibility of re-testing on the same samples;

* the use in most cases of relatively inexpensive test methods, although there are methods that require expensive equipment and competent personnel;

* low time spent on testing.

Production control- control carried out in the process of production and / or sale of products or the provision of services or the performance of work. This type of control is carried out at certain stages of the technological cycle of production or sale of products or services and is an essential element of the quality management system in production.

Logistics control- control during transportation and storage of products.

operational control- control carried out during the operation of goods. Such control is carried out by users of these goods - legal entities and individuals.

Intracompany control- control exercised by the personnel of the organization. In production organizations, it is carried out by technologists, controllers, employees of their own testing organizations, and other authorized employees of the organization.

External control- control carried out by state control (supervision) bodies or authorized representatives of third-party organizations within their competence.

Limited Liability Company

"Scientific - production enterprise GKS"

PRODUCT QUALITY MANAGEMENT SYSTEM AT THE ENTERPRISE NPP GKS LLC

Product quality assurance

Introduction

The main, important and influential, but not the only factors of product competition are price and quality. Moreover, in the conditions of market relations, the role of non-price competition increases, when it is possible to win the consumer only through high quality. Quality was required and provided at all times. Product quality is one of the most important means competition on the market. Therefore, the company pays special attention to ensuring High Quality products, establishing control at all stages production process, starting with quality control of the raw materials used and ending with the determination of the conformity of the released product technical specifications and parameters not only during its testing, but also in operation. For complex types of equipment - with the provision of a certain warranty period after installation of the equipment at the customer's enterprise. Therefore, product quality management at the enterprise has become the main part of the production process and is aimed at checking the quality of the product during its manufacture.

The concept of product quality

Quality is a set of properties of manufactured products that are characterized by their suitability for their intended purpose and the requirements imposed on it, as well as the ability to meet the needs and demands of consumers.

The policy of the enterprise in the field of quality.

The main goal of the company's policy in the field of quality should be the stable provision of product quality that meets the requirements of the consumer.

The company's policy in the field of quality is the fundamental principle from which the formation of a quality system begins. It is an element of the general policy of the enterprise and is approved by the management.

Deciding on Policy Formulation
Enterprise manager
Quality system project management
Chief Engineer
Formation and direction of the quality system project
Constructor, Quality Control Department
Discussion of the draft quality system
Meeting of the heads of services involved in the formation of the quality policy
Final approval of the project by the head of the enterprise

Quality system

Quality system- is a collection organizational structure, methodologies, processes and resources needed to implement overall quality management. General Quality Management ( administration quality) - those aspects of the overall management function that define the quality policy, objectives and responsibilities, and also implement them through such means as quality planning, quality control, quality assurance and quality improvement, within the quality system. Responsibilities for the overall quality management lie at all levels of management, but they are managed in the enterprise by the head of the enterprise.

The quality system is an integral part of the overall enterprise management system.

• 1. Ensure quality management in all areas.
• 2. Ensure participation in quality management of all employees of the enterprise.
• 3. Establish leadership responsibilities.
• 4. Ensure the continuity of quality activities with cost reduction activities.
• 5. Ensure that preventive checks are carried out to prevent nonconformities and defects.

Functions of the quality system.
Elements of a quality system	Functions of the quality system	Official responsibility
Management Responsibility	Development and improvement of the quality policy	Enterprise Director
	Development and improvement of the quality system
Fundamentals of the quality system	Documentation of the quality system	Chief Engineer
	Quality improvement
Financial aspects of the quality system	Analysis and evaluation of quality costs	CFO
Quality within marketing	Determination of market demand for products	Marketing department
	Definition of product quality requirements
Quality in design and specification development	Product development planning	Department of the Chief Designer
	Project development
	Project Change Control
Procurement quality	Development of procurement requirements	Purchase department
	Evaluation and selection of suppliers
Process quality	Planning of the main processes
	Checking the main processes	Chief Engineer, Technology Department
Process management	Material management	Purchase department
	Equipment and service management	Chief Mechanic Service, Chief Engineer Service
Product Check	Input control	Department of Technical Control
	Control in the production process
	Acceptance control
Management of instrumentation and test equipment	Measurement management	B&C Service
	Test equipment certification	Chief Engineer, Quality Control Department
Corrective and preventive actions	Identification and elimination of inconsistencies
Post-production activities	Quality assurance during storage and delivery of products	Warehouse, Marketing Department
	Quality assurance during product installation	Section Manager, Instrumentation Service
	Providing after-sales service for products	Instrumentation service, repair team
	Product quality analysis during operation	Chief Engineer and QCD
Registration of quality data	Registration of quality data	Chief Engineer and QCD
Staff	Staff training	Chief Engineer
	Staff development	Chief Engineer
	Stimulation and motivation of staff	Enterprise Director
Product safety	Ensuring product safety	Chief Engineer, Chief Designer Department

At the enterprise LLC NPP GKS, the quality system is a set of organizational structure, procedures, processes and resources necessary for the implementation of quality management at the enterprise. In accordance with the terminology, the quality system should be considered as an organizational and technical system consisting of three main components: organizational structure; technical and methodological support.

Levels of quality control in the enterprise.

The following levels of quality control are applied at the LLC NPP GKS enterprise:

I level - design control ,

II level - incoming control of material and components ,

III level - condition control technological equipment ,

IV level - operational control during production ,

V level - production supervision at related enterprises ,

VI level - acceptance tests, periodic tests

Fundamentals of organizing product quality control

The organization of quality control is a system of technical and administrative measures aimed at ensuring the production of products that fully comply with the requirements of regulatory technical documentation. Technical control is a verification of the compliance of the object of control with the established technical requirements (hereinafter referred to as control).

Therefore, the system of labor and product quality management at the enterprise requires the following activities and conditions:

a) careful development and adjustment of technical documentation, which guarantees the release of high quality products;

b) development and development of technological processes, the implementation of which ensures the production of products in strict accordance with the design documentation;

technical processes should include developed control operations and provide for the necessary equipment, tools and devices for both manufacturing and quality control, while in technological process should be provided technological time to perform control operations.

Ilevel

Design control

When designing the main product (ball valve), three stages of control are distinguished:

The stage of visual control of the coincidence and docking of elements, followed by drawing the product on a PC in a CAD system and not in one, selection of guest elements, drawing up mathematical model products.

The stage is checking tolerances and fits for the assembly of the product and working out dimensional chains, with the calculation of strength. And the identification of the margin of safety of knots and fasteners.

The stage of testing the product for the manufacturability of all elements, taking into account individual and non-standard solutions for machining, heat treatment, welding and coating on request.

These measures contribute to good assembly, testing without modifications in the design, maintainability and long trouble-free operation. Responsible persons: Chief Engineer, Department of the Chief Designer, Department of the Chief Technologist, Quality Control Department.

IIlevel

Incoming control of material and components.

Under the input control of the material and components should be understood:

Checking the material of the product according to the documents and the spectrometer to determine the grade of steel and its hardness in the state of delivery. The hardness is checked with a hardness tester and the state of delivery is determined whether it is acceptable or it is necessary to carry out heat treatment

Component parts are also checked for compliance with the material of a given grade and control of products, including heat-treated products - 100% control.

This procedure is carried out by the QCD Service and, if necessary, with the involvement of independent laboratories. Responsible persons: QCD Service, Chief Engineer.

IIIlevel

Monitoring the state of technological equipment.

Control over the state of technological equipment is assigned to the person responsible for the equipment, who, under the contract, engages the service of specialists from repair companies. But the same participation in the smooth operation of the equipment is assigned to the worker assigned to this or that technological equipment. When switching to new equipment, the employee is trained and instructed to safe work On him. At the first suspicion of a malfunction, the employee notifies the foreman or site manager. Responsible persons: Chief Engineer and Chief Mechanic Service.

IVlevel

Operational control during production.

Operational control is carried out in order to exclude defects in the finished product. It is achieved by acceptance and control of the first sample, the first product or the first batch, depending on the complexity of the product. All products are checked for compliance with drawings, technological processes in finished products or assemblies. Testing and assembly methods are strictly observed with the compilation of a minibus for the assembly with an entry in the test log. To control welded joints, we invite laboratories engaged in ultrasonic and X-ray testing. Subsequently, a decision was made to establish a laboratory non-destructive testing with certification of specialists and obtaining a package of permits for the implementation of this type of activity. At the LLC NPP GKS enterprise, all measuring instruments are annually verified by the RosTest organization with marks on admission to operation. Control and adjustment of complex devices control master. Responsible persons: Department of the Chief Technologist, Head of the Site, Master, Quality Control Department.

Vlevel

Supervision of production at related enterprises.

Architectural supervision includes the visit of a representative to the enterprises of allied companies and control of the compliance of all parameters of parts or assemblies manufactured in cooperation. As a percentage, it consists of 30-50% of the batch of products in accordance with the complexity of the products. In some cases, non-standard solutions are adopted for some problems of product quality assurance. Responsible persons: Chief Engineer, Chief Technologist Department, QCD.

VIlevel

Acceptance control of finished products

According to the methodology and program of acceptance and periodic tests approved by the enterprise with the execution of the necessary regulatory documentation (test log, test report, etc.) Responsible persons: Quality Control Service.

The essence of the organization of certification and technical control of the quality of production at the enterprise. Calculation of the production capacity of the site and the parameters of the network diagram. Determination of the duration of the production cycle of a complex process.

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The most important role in preventing the entry into the sphere of circulation of goods with a low level of indicators of properties and production performance is played by quality control.

Quality control is the verification of the conformity of quantitative or quality characteristics product or process, on which the quality of the product depends, to the established technical requirements. The main task of quality control is to prevent the appearance of defects and other inconsistencies of products with established requirements. Therefore, in the course of control, a constant analysis of deviations of product parameters from established requirements is carried out. As a result of the control, deviations from the requirements are revealed - inconsistencies and defects.

If the product parameters do not meet the requirements, the quality control system allows you to quickly identify the most likely causes of nonconformities and eliminate them.

Control is an integral part of the process of managing any object, including the quality of food and non-food products.

Control, including organoleptic testing and measurement of certain characteristics of the goods, arose in the 20th century and was carried out by technical inspectors working in enterprises. They controlled all products, dividing them into quality and defective.

In the conditions of modern mass production, the effectiveness of such control is low, since after the completion of the production process, control actions can only be of a corrective nature. Measures to correct the discrepancies that have arisen are extremely ineffective and do not guarantee the absence of repeated deviations. In addition, they can be expensive.

To ensure the required quality of goods, efforts should be focused not on combating identified defects and inconsistencies, but on preventing their occurrence, that is, on managing production processes. It is on process management that they are built modern systems quality and safety management.

However, traditional quality control is still widely used by many industrial enterprises. Its basis is technical control- verification of compliance of the control object with technical requirements.

The essence of control is to obtain information about the state of the control object and compare the results obtained with the requirements contained in regulatory and technical documents, supply contracts.

The object of control is products (goods), the processes of their production, transportation, storage, operation, maintenance and repair, as well as technical and accompanying documentation.

The classification of types of control is given in table. 4.1.

Table 4.1

Classification of types of control

Classification sign	Types of control
By implementation stage	Industrial Operational
According to the stage of the production process	Operating Acceptance
By completeness of coverage of controlled products	Solid Selective Continuous Periodic
According to the level of technical equipment	Sensory Measuring Using Automated system control Automatic control system Active control
By influence on the object of control	destructive non-destructive

Production control carried out at the production stage operational- at the stage of operation or consumption.

Input control- control of the supplier's products received by the consumer or customer for use in the manufacture, repair or operation of products. It is the most important measure to ensure the use of high-quality raw materials, materials, semi-finished products, components in production processes, by eliminating defects and inconsistencies or by effectively influencing suppliers when concluding contracts.

Operational control production is carried out during the execution or after the completion of the technological operation.

Acceptance-- control of products, based on the results of which a decision is made on its suitability for supply and (or) use.

Solid- control of each unit of production in the batch. It is used in single and small-scale production. Continuous control, as a rule, is quite laborious and expensive, therefore, in large-scale and mass production commonly used so-called selective control, subjecting to verification only a part of the units of products from a batch of products (sample). The decision on the quality of the controlled set of products is made based on the results of checking one or more samples.

Sampling is understood as the selection of elements from the general population or batch of products. The sampling method is used when collecting data on all elements of the population is impossible, impractical or too costly. In this case, the sample serves to draw conclusions or draw conclusions about the original population from which it is drawn.

The sample has almost identical characteristics with the general population from which it was taken. However, there are three possible types of errors to be aware of when using sample estimates: bias (lack of precision), scatter (lack of convergence), and non-reproducibility (lack of consistency). The sample size depending on the inspected lot is indicated in the relevant product standards.

If the quality of the products in the sample meets the established requirements, then the entire batch is considered to be of high quality, if not, the entire batch is rejected. However, when using this method of control, erroneous rejection is possible (supplier's risk) or, conversely, a batch is recognized as suitable if it contains more than the permissible number of defective products (customer's risk) that do not meet the requirements. These errors, expressed as a percentage, must be specified in contracts between the supplier and the consumer (customer).

In the case of selective control of products, the procedures of statistical acceptance control of product quality are used.

With continuous control, the flow of information about the controlled parameters is received continuously, with periodical- at set intervals.

Volatile- random time control. The effectiveness of this control is due to its suddenness; it is carried out, as a rule, directly at the place of manufacture, repair, storage of products.

Organoleptic- control, which is based on the perception of information about the properties of the controlled object by the senses (vision, hearing, smell, taste and touch) without determining the numerical values ​​of the controlled object. In this case, control means that are not measuring, but increase the sensory susceptibility of a person, can be used. A variety of organoleptic is visual control, carried out only by the organs of vision and singled out as an independent type of control due to its wide distribution.

Measuring control associated with the use of measuring instruments. Control methods for specific and homogeneous products are contained in national product standards and standards for control methods (tests, measurements, analysis).

Automated control system- a system that provides control with partial direct participation of a person. Control is carried out by a complex of hardware and software simultaneously with automated operational management of technical objects both in industry and in other areas (energy, transport).

Automatic control system- a system that provides control without direct human participation. Consists of controls that perform all the functions of controllers.

Active control- control carried out directly in the process of processing parts on the machine, providing information about the need to change the processing modes or adjust the machine. Its object can be linear and angular dimensions, shapes of parts surfaces, mutual arrangement of lines and surfaces in space, etc. processing accuracy.

Destructive control- control, as a result of which the suitability of the object for use may be violated.

One of the disadvantages of destructive testing is the inability to carry out complete testing, which is necessary, for example, to ensure the reliability and safety of many goods.

non-destructive- control, as a result of which further use of objects of control is possible.

The type of control is technical inspection, carried out with the help of sense organs and, if necessary, means of control of objects, the nomenclature of which is established by the relevant documentation.

Quality control of goods in the Russian Federation is carried out at the level of enterprises, at the industry and state levels.

Quality control in industrial plants carried out by employees of the technical control department (QCD); workers with the right to self-control; representatives of the customer, if provided for in the supply contracts.

The technical control department is an independent subdivision of a production organization that independently controls the compliance of products with established requirements and guarantees this compliance to the consumer. The technical control department reports directly to the top management of the organization, which ensures the independence of control.

The functions of technical control are largely determined by the tasks and objects of production. They include quality control and completeness of manufactured products, accounting and analysis of product returns, defects, defects, complaints, etc.

The main objectives of the QCD are to prevent the release (delivery) of products by the enterprise that do not meet the requirements normative documents, approved samples (standards), design and technological documentation, terms of supply contracts, strengthening production discipline and increasing the responsibility of all production links for the quality of products.

The control system at the enterprise is an integral part of the production process and is developed simultaneously with the technology with the participation of the quality control department or in agreement with it.

QCD carries out all types of quality control at the enterprise: incoming control of incoming raw materials, materials, semi-finished products, components and tools; operational and acceptance control.

At large enterprises producing technically complex products, the QCD service includes divisions for reliability testing, material control, bench testing and testing mock-ups, prototypes of products.

An enterprise can sell only products accepted by the quality control department or manufactured by workers with the right to self-control.

The head of the QCD has the right to stop the acceptance control of products with recurring defects until the causes of these defects are eliminated; prohibit the sale of products not accepted by the Quality Control Department; prohibit the use in production of raw materials, materials, semi-finished products, components and tools that do not ensure the release of high-quality products, etc.

The fact of acceptance of the QCD products and the organization's warranty obligations are reflected in the product passport (or in another document replacing it: a certificate, label, label, acceptance certificate, instructions for use).

Tasks, functions, rights and QCD duties are regulated by the “Standard regulation on the department (management) of technical control of an industrial enterprise”. AT modern conditions QCD functions should be significantly different, especially at the stages of input quality control of raw materials and components, as well as quality control at the stages of the technological process and the quality of finished products during output control. The inexpediency of inspections of raw materials and components is due to the conclusion by most enterprises of long-term, mutually beneficial contracts with suppliers. Such checks are nothing more than a “payment for distrust” and affect the cost of finished products.

The same applies to the use of traditional continuous output control at industrial enterprises, which requires large material costs and an insufficiently high degree of reliability of the results. More reliable is selective control using statistical methods which can significantly reduce the cost of quality control.

There is a general trend towards a maximum reduction in OTC control. At the same time, the control function itself does not disappear; as a rule, it is transferred to direct executors (operational control and self-control). The role of fast, cheap and simple methods of characterization, for example, sensor methods, is growing.

The QCD is required to provide timely assistance to employees in resolving inconsistencies that arise in the technological process. In addition, the QCD must exercise operational control in cases where this control requires high qualifications and the use of sophisticated equipment. Of course, the main thing is that the quality is formed and ensured during the implementation of the main processes, and not revealed at the final stage.

The enterprises that have developed and implemented modern management systems in accordance with the requirements of the ISO 9000, 22000 series and other international standards have the most stable quality of their products.

The problem of quality control of goods in the industry of the Russian Federation is complicated by the fact that the change in ownership, privatization and corporatization led to the destruction large enterprises and an increase in the number of small and medium. These enterprises of various forms of ownership have now become producers of a considerable part of consumer goods. Many of them not only lack technical control departments, but also do not always have the necessary regulatory documents.

departmental control is carried out at the sectoral level of management - inspections of ministries and departments. It includes product quality control and control of the activities of subordinate organizations and enterprises. In connection with the change in the forms of ownership and management in the conditions of market relations, this control has almost lost its significance.

State control (supervision) over compliance mandatory requirements to products carried out by the bodies of the Federal Agency for Technical Regulation and Metrology (Rostekhregulirovanie).

Basic provisions on state control (supervision) over compliance with the requirements technical regulations contains ch. 6 of the Law on technical regulation.

State control (supervision) over compliance with the requirements of technical regulations is carried out in relation to products and processes established by the Law in terms of compliance with the requirements of the relevant technical regulations.

In relation to products, state control (supervision) over compliance with the requirements of technical regulations is carried out exclusively at the stage of product circulation.

It is important to note here that the Law on Technical Regulation does not provide a definition of the term “circulation”. In the national standard GOST R 1.12-2004 “Standardization in Russian Federation. Terms and definitions ”circulation of products means its location not only in the sphere of exchange of products of labor and money, but also in the warehouse of finished products - if the manufacturer has an appropriate supply contract or price list.

Restriction of objects of control only by the stage of circulation is due to the fact that federal law dated August 8, 2001 No. 34-?3 “On the protection of the rights of legal entities and individual entrepreneurs in the course of state control (supervision)”, a restriction was established on the conduct of planned state control (supervision) over the quality of products at the production stage. This standard also exists in European legislation, however, it is applicable only in combination with a mandatory assessment of the conformity of production with HACCP requirements (eng. Hazard Analysis and Critical Control Point). HACCP is a precautionary method used in Food Industry to ensure the safety of food produced (see chapter 7 of the textbook).

Product control only at the stage of circulation requires tougher quality control of goods during their purchase, improvement of contract activities and appropriate professional training of personnel of consumer organizations.

State control (supervision) over compliance with mandatory requirements for products is carried out by interregional territorial departments of the Federal Agency for Technical Regulation and Metrology (MTU of the Federal Agency) for the organization and implementation of state control (supervision). The following MTAs of the Federal Agency have been created and are functioning: Far Eastern, Siberian, Volga, North-Western, Ural, Central and Southern. They operate on the basis of model provision on the territorial body of the Federal Agency for Technical Regulation and Metrology”, approved by order of the Ministry of Industry and Trade of the Russian Federation (Ministry of Industry and Trade of Russia) dated June 3, 2009 No. 476

The main tasks of the territorial body are:

• state supervision over compliance with mandatory requirements in the field of state regulation ensuring the uniformity of measurements;
• state control and supervision over compliance with the requirements of technical regulations in the field of technical regulation, referred by the legislation of the Russian Federation to the competence of Rostekhregulirovanie;
• before the entry into force of the relevant technical regulations - state control and supervision over compliance with the mandatory requirements of national standards in the part corresponding to the goals of protecting the life or health of citizens, property of individuals or legal entities, state or municipal property, protection environment, life or health of animals and plants, prevention of actions that mislead purchasers;
• collection and processing of information on cases of harm caused due to violation of the requirements of technical regulations.

The object of state control and supervision of the MTU are products for industrial purposes and consumer products, including oil products, gas, products of the chemical, woodworking, electrical industries, cultural, household and household products, clothing, footwear, etc.

State control (supervision) of quality in the consumer goods market is carried out by federal Service on supervision in the field of consumer protection and human well-being (Rospotrebnadzor). It united the State Sanitary and Epidemiological Supervision and the State Inspectorate for the Quality of Goods, Trade and Consumer Protection, previously subordinate to the Ministry of Economy and Trade of the Russian Federation. In addition to the functions previously performed by the Sanitary and Epidemiological Service, Rospotrebnadzor oversees compliance with the requirements of technical regulations; for the availability and completeness of information about the product for the consumer; for conformity of products to the quality declared in this information; engages in the protection of consumer rights in the consumer market of goods and services. He was also given the powers of the antimonopoly committee in the field of consumer protection and control over compliance with advertising legislation.

The powers and responsibilities of state control (supervision) bodies and officials for compliance with the requirements of technical regulations.

Based on the provisions of the Law on Technical Regulation and the requirements of technical regulations, state control (supervision) bodies have the right to:

• require the manufacturer (seller, person performing the functions of a foreign manufacturer) to present a declaration of conformity or a certificate of conformity confirming the conformity of products with the requirements of technical regulations, or copies thereof, if the use of such documents is provided for by the relevant technical regulation;
• carry out measures for state control (supervision) over compliance with the requirements of technical regulations in the manner prescribed by the legislation of the Russian Federation;
• issue instructions to eliminate violations of the requirements of technical regulations within the period established taking into account the nature of the violation;
• make reasoned decisions to prohibit the transfer of products, as well as to completely or partially suspend the processes of production, operation, storage, transportation, sale and disposal, if it is impossible to eliminate violations of the requirements of technical regulations by other measures;
• suspend or terminate the validity of a declaration of conformity or a certificate of conformity;
• hold the manufacturer (seller, person acting as a foreign manufacturer) liable under the laws of the Russian Federation;
• take other measures provided for by the legislation of the Russian Federation in order to prevent harm.

The duties of state control (supervision) bodies include:

• carry out explanatory work on the application of the legislation of the Russian Federation on technical regulation;
• observe commercial and other secrets protected by law;
• observe the procedure for conducting control (supervision) and formalizing its results;
• take measures to eliminate the consequences of violations of the requirements of technical regulations;
• send information about non-compliance of products with the requirements of technical regulations in accordance with the provisions of the Law.

The Law on Technical Regulation regulates the responsibility and rights of control (supervision) bodies upon receipt of information about non-compliance of products with the requirements of technical regulations; obligations of the manufacturer (seller, person performing the functions of a foreign manufacturer) and his responsibility for non-compliance of products and processes with the requirements of technical regulations.

In connection with the adoption of the Food Security Doctrine of the Russian Federation, the role of control in ensuring food safety is significantly increasing. food products at all stages of their production, storage, transportation, processing and sale. Particular attention in this document drawn to the need to exclude the uncontrolled distribution of food products obtained from genetically modified plants using genetically modified microorganisms and microorganisms that have genetically modified analogues.

• Party - a set of products of the same name, manufactured using the same technology, under the same conditions and in a certain period of time.
• A controlled set of products is a set of units submitted for control or a quantity (mass, volume) of products from which a sample is taken. This set represents a batch (or several batches) of products, which are subject to decisions made on the basis of the results of statistical acceptance control of quality.

Theoretical foundations of the quality management system. Basic concepts in the field of quality and quality management. Certification of the quality management system in the Russian Federation. The problem of improving quality can be solved only with the joint efforts of the state, federal management bodies, managers and members of the labor collectives of enterprises.

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