20 years working as a social worker article. Social work. What documents are needed to apply for a social worker?

The social worker is a profession that plays a big role in modern society. It is no secret that the country's population is aging, and the material level and, for the most part, the state of health do not allow older people to live actively. Sometimes it happens that the only person who connects an elderly person with the outside world is the person representing the social service. In fact, it is thanks to this service that the elderly, who have no one to rely on in life, get the opportunity to communicate, purchase food and medicine, the necessary hygiene and household items.

It is good when a social worker has an education or a higher professional education, but, unfortunately, at present, persons who have no professional training at all are involved in servicing the elderly and the disabled. To perform this work, the presence of many spiritual qualities is required, and most often people come to this profession at the call of the heart.

The social worker must have a thorough knowledge of government laws, regulations and regulations on social services for the disabled and citizens. Also, he must impeccably comply with the rules of labor internal regulations and job descriptions. Guided by the rules of labor protection and the basic rules of safety, sanitation and fire safety, employee social service can provide all possible assistance at the place of residence of their wards. It is very important that this is done, not only without causing discomfort or irritation on the part of an elderly person, but also competently.

In his work, a social worker uses special knowledge, for example, the basics of the psychology of older people. In addition, he must know the basics of first aid emergency.

The duties of a social worker, first of all, are to identify among the population of the area assigned to them disabled and elderly citizens who cannot do housework on their own and are in dire need of service. Workers in this area constantly conduct surveys among the elderly, pensioners and disabled people in the territory entrusted to them, explain to them their rights that they can count on.

The duties of a social worker include paperwork, as well as contact with the relatives of the wards and the attending physician. He must maintain confidentiality in relation to his wards, draw up financial assistance, which is due by law to the disabled and pensioners. If necessary, he must take prescriptions from the clinic for medicines at reduced prices, which is provided for this category of citizens. This is also part of his direct responsibilities.

A social worker is eagerly awaited, because often he is the only helper in the house. He buys food and brings checks, monitors their health and says kind words to them on weekdays and holidays.

His responsibilities include record keeping. He informs about his disability in advance, as this will allow him to find a replacement for the duration of the illness. We must not forget that this is an almost indispensable position - a social worker. His duties are not limited to this, he takes an active part in the life of his wards. Caring people who have chosen such a profession completely manage the household of disabled people, replacing relatives who are absent or far away and cannot help their loved ones day after day. They will cook or warm food with love, brew aromatic tea and help make the bed, which is so important for a lonely person who is impatiently waiting for the bell to ring and the social worker to come. His duties are to ensure that there is water in the houses of their wards, and, of course, heat. If problems arise, they can contact the housing and communal services and resolve issues on behalf of the person they are entrusted with looking after.

In addition, they take things to the laundry, dry cleaning and deliver them back, pay for writing letters at the request of pensioners, bring newspapers and magazines. They are also faithful companions in the organization, they can accompany an elderly person to events that the authorities organize especially for this category of citizens.

The social worker, whose job responsibilities will be discussed below, is hired and fired by the head of the CSO. Exit from the state is carried out in accordance with the procedure established in Articles 77-81 of the Labor Code.

General information

Persons who have:

• higher;
• primary vocational;
• secondary special education.

Persons who do not have training in their specialty may be involved in activities. People who are subject to service are called wards. Such a status is acquired by a person when applying to the Council of Veterans, the CSO or the Committee of Social Protection, as well as when a social worker identifies those in need of care during a special round. Wards who have completely lost the possibility of self-service are sent to a nursing home.

Social worker: duties, employee salary

An employee of the CSO can perform certain instructions of the wards. They may not be included in the list of duties of a social worker, but they follow from the general meaning of his activity. Its essence is to provide support and assistance to lonely people and the disabled. For example, an elderly woman has difficulty moving due to serious health problems. A social worker can take her to a bathhouse, after which the person will feel better and be able to take care of himself. The day of the CSO employee begins with a phone call to the wards. The duties of a social worker include clarifying the assignments that should be executed, the list of necessary products. All information is recorded in a special notebook for each ward. At the end of the year, based on an assessment of the employee's performance, he is assigned or not assigned a category. In the first case, among other things, he can count on a salary increase. After another three years, the premium will be 10%, and after five years - 30%.

Discharges

The following categories have been established:

• Fifth grade. It is assigned to an employee who has a professional (primary) education. At the same time, there are no requirements for his experience. Also, employees with a complete secondary (general) education have the 5th category. In this case, they need to carry out activities in the profile for at least three years.
• Sixth or seventh grade. To obtain this category, an employee may have a professional higher education. In this case, there are no requirements for his experience. Also, an employee may have a secondary specialized education. In this case, he must be in the state for at least three years.
• Eighth grade. It is assigned to employees whose work experience is not less than five years, and they have higher education in their specialty.

Important Points

AT functional responsibilities social worker is to provide household services to persons in need of assistance. An employee of the CSO is directly subordinate to the head of the department, deputy director, head of the center. The employee needs to know the regulations and laws of the federal, local and regional levels, other regulations related to the regulation of his activities. The social worker, whose duties are contained in the relevant instructions, is responsible for his activities before the law. He must follow the rules of the CSO, know the norms and regulations for labor protection, industrial sanitation, safety, fire protection. An indispensable condition for the high-quality performance of tasks is compliance with the requirements for the organization of consumer services for the elderly and the disabled. The employee needs to know the basics of the psychology of the wards, to master the methods of first aid.

Basic prescriptions

AT professional duties social worker includes:

• Provision of services that are included in the list guaranteed by the state.
• Compliance with visiting schedule.
• Identification of citizens in need of service and support.
• Carrying out surveys among the company's employees.
• Participation in the preparation of documents of employees who need it.
• Informing employees about their obligations, rights and conditions for the provision of services.
• Respect for confidentiality in relations with wards.
• Execution of orders and instructions of the leadership of the CSO.
• Coordination of activities with superiors.
• Timely notification of the onset of incapacity for work.
• Petition for the allocation of material assistance to employees in need of it.
• Filling out documentation in accordance with the recommendations for doing business, making timely additions and changes.
• Participation in public life CSO.

The rights and obligations of a social worker are regulated by the Labor Code of the Russian Federation.

A responsibility

In case of violation labor discipline The employee is subject to the provisions of art. 419 TK. Timely execution official duties social worker guarantees effective assistance to people in need. Such an attitude towards one's activities has a beneficial effect on the atmosphere within the team, the ability to work and the interests of employees. The duties of a social worker must be performed conscientiously and clearly. In many ways, not only the general condition of the ward, but also his life often depends on the timeliness of the provision of assistance.

Determining Criteria

To perform the duties of a social worker, it is not enough to have certain skills or knowledge. An employee must also possess certain personal qualities. Formed moral and moral convictions, objectivity in assessing the problems of the ward, honesty, tact, justice, attentiveness, creative thinking, sociability, adequacy of self-esteem, tolerance, humanity, willpower, kindness, patience - this is not the whole list of qualities that should be endowed Social worker.

Used Methods in Activity

The duties of social protection workers are not only to provide the necessary assistance to the wards. For the most effective implementation of their activities, employees are prescribed, in accordance with the Instruction, to develop and implement various methods, allowing to study problems in more depth and in detail, to choose the best means of solving them. Thus, a social worker in a school, whose duties are related to helping children, should act, among other things, as a consultant and, in some way, a teacher. Using an educational approach in their activities, the employee gives recommendations, teaches demonstrations and modeling of correct behavior, uses role-playing games, and establishes interaction between the student and the teacher. The duties of a social worker in a hospital deserve special attention.

In this case, he has a big responsibility on his shoulders. A person in a medical institution requires maximum sensitivity, care, and help. In this case, the social worker not only fulfills his duties of servicing the ward. He also plays the role of a supporter or mediator in overcoming personality disorganization, apathy in cases where it is not possible for a sick person to do this on their own. The facilitative approach is aimed at explaining the situation, encouraging and focusing on the mobilization of the available internal resources of the ward. During the recovery or rehabilitation period, this is of fundamental importance. There is also an advocacy approach to the implementation of activities by a social worker. In this case, the employee acts as a representative of the ward or a group of persons in need of it. In this case, the duties of a social worker include, among other things, assistance in putting forward arguments, selecting reasonable accusations.

Employee Opportunities

The rights and obligations of a social worker are two categories that are closely related. Using his authority, the employee can effectively carry out his activities, the purpose of which is to timely help those in need. The rights of a social worker are established in articles 1, 379-380, 353-369, 209-231 of the Labor Code. Also, its capabilities are defined in the collective agreement and the rules of procedure of the CSO. In the process of performing his/her activities, the social worker has the right to:

• Involve relatives and relatives in providing assistance that goes beyond the scope established by the Instruction.
• Receive information from wards about the state of health, relationships with other family members.
• Use the client's personal data when filling out the necessary documentation.

International practice

Summarizing all of the above, we can conclude that the basis of the activities that a social worker performs are duties. Ukraine, Russia and many other countries are participating in a large-scale humanitarian program to eradicate poverty, ensure primary education, stable support for the most disadvantaged segments of the population. As the experience of foreign countries shows, the need for conducting multifaceted, comprehensive social work is especially high in times of crisis. At these moments, there is a significant deterioration in the well-being of most citizens. Ukraine, like Russia, has experienced such periods more than once in its entire history. However, the government of these countries always strives to eliminate emerging problems. A special role in the implementation of this task belongs primarily to the social protection service.

The role of the state

In the issue of providing citizens with real assistance, the state today takes a side, secondary position. At the same time, a social worker, on the one hand, serves people. It helps to overcome this or that specific problem. On the other hand, he is also in the service of the state. Power through the employees of the CSO reduces social tension. To put it bluntly, the state, using a social worker, "calms down" the needy population. In this case, the employee is in sufficient difficult situation. By virtue of duty - professional and human - the social worker acts primarily in accordance with the principle of humanism. Along with this, it is the fulfillment of the state task of maintaining balance in society.

Finally

For the most qualitative performance of their duties, a social worker must possess various skills, abilities, knowledge in such areas as psychology, medicine, sociology and others. Only in this case can he be considered a worthy implementer of the set state goals. The skills and knowledge possessed by a social worker, in combination with his individual qualities, should be assessed using appropriate methods. Analysis of the results, correction of shortcomings, filling in the missing information will undoubtedly contribute to a more effective fulfillment of one's duty. The desire for improvement is manifested not only in the desire to acquire more extensive practical experience, theoretical knowledge. Of no small importance is the improvement of personal qualities, overcoming shortcomings, especially those that negatively affect his activities. Individual qualities employees act as the basis for successful interaction with the ward and are considered an essential condition for his professional suitability.

Social workers provide comprehensive assistance to people, interacting mainly with vulnerable categories of citizens. They work with refugees, orphans, pensioners, helping them to get social, legal and material support. The profession is suitable for those who have no interest in school subjects (see choosing a profession for interest in school subjects).

Short description

The profession is very ancient, several hundred years ago such specialists were called philanthropists, missionaries. Part social obligations was entrusted to the monks and nuns, who provided shelter, food and a minimum level of education to the poor people. Today, everything has changed, and this work is carried out by authorized representatives of social services, who are assigned to each person or family in need of state assistance and support. Mostly the specialist leads the following groups of citizens:

• pensioners and people with disabilities;
• children and adolescents suffering from congenital and acquired diseases, family violence and other problems;
• women who are victims of any kind of violence;
• dependent citizens;
• people who lost their homes, were injured, lost loved ones during disasters;
• large families and others.

The social worker is in direct contact with the population, checking the conditions in which children are kept, how the funds allocated by the state for a newborn are distributed. They carry products to sick people and pensioners, provide emotional support to citizens suffering from addictions (alcohol, drugs, gambling, and others). The work is not easy and dangerous, because a specialist never knows what awaits him behind the closed door of a particular apartment. Social workers do not receive very high salaries, traditionally this profession is chosen by women who are more prone to compassion than men.

Features of the profession

A social worker must love people. This is the first requirement that is tacitly put forward to specialists. The duties of such an employee include the following list of mandatory work:

• analysis of the assigned area, selection of people who need social assistance and protection (temporary or permanent);
• work with complaints and appeals of the population, verification of information, decision-making on each individual application;
• provision of all types of social services, informing citizens about their rights and obligations;
• assistance in obtaining legal and other types of advice;
• home delivery of food, drinking water, medicines, and other goods. A social worker can keep order in the house of people to whom he is attached, cook or heat food, deliver prepared food from relatives or from special canteens, pay bills;
• assistance in processing applications and petitions for social assistance, preferential vouchers, services;
• communication with socially unprotected citizens and their relatives;
• rendering additional services: first health care, psychological support and others;
• maintaining accounting and reporting documentation.

A social worker must have minimal knowledge of medicine, be an excellent psychologist, because his work combines the main features of these professions. The segment is characterized by high staff turnover, so employees are always needed. The specialist interacts with representatives of law enforcement, volunteer organizations, various groups of teachers and doctors.

Pros and cons of the profession

pros

1. Huge social significance professions, because every day such specialists perform complex and important work improving the quality of life for many people.
2. Official employment and a solid number of vacancies.
3. Specialists are in demand in every major and small town Russia.
4. You can get a job without higher education.
5. Stable learning and development.
6. A large number of budget places in universities, the opportunity to get an education at full-time, part-time or part-time faculty.
7. The work will be an ideal solution for the humanities.

Minuses

1. Low paying job.
2. Constant contact with different segments of the population, whose representatives are not always friendly, honest.
3. Interaction with sick, dependent people can lead to infection with infectious and other types of diseases.
4. Labor is underestimated in the CIS countries.
5. The specialist spends a lot of time on his feet, is forced to perform a large amount of work.
6. The schedule may be irregular.
7. Social workers are often confronted with egregious cases of human cruelty, which can have a devastating effect on morale.

Important Personal Qualities

Emotional stability and calmness are two essential qualities which must be present in the character of a good social worker. This specialist must have an excellent speech, inspire trust and respect, be able to listen and understand people. Other qualities are also important:

• philanthropy;
• tolerance;
• resourcefulness;
• self-control;
• propensity to work in a team;
• heightened sense of justice;
• parity;
• involvement in social processes.

In the character of a specialist there should be no pride, as well as greed, disgust.

Social worker training

You can master this difficult profession both at the university and at the college. Entering a university, it is worth choosing the direction of preparation " Social work”, passing exams in the Russian language, history and social science, the training period is 5-6 years. It is also recommended to consider the following programs:

• "Social work with youth";
• "Social work in the system of social protection".

After the 9th or 11th grade, you can apply to college by choosing the faculty of social work. The term of study is 2-3 years, which depends on the basic training of the applicant and the chosen educational institution. Some colleges allow you to get admission based on your GPA without taking any exams.

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Verity Educational Center

A wide range of training programs to help improve the skills of people working in the field of social assistance. Classes are provided for individual employees as well as for entire teams. You can get knowledge in person or remotely. The programs include innovative development methods for children, rules for interacting with teenagers, labor protection and no less topical issues.

Colleges of Social Workers

1. St. Petersburg GBOU SPO "Polytechnic College of Urban Economy".
2. College for the training of social workers ("College No. 16"), Moscow.
3. Economic-Technological College of KIBT.

Higher education Social workers

1. Russian State Social University.
2. Moscow Pedagogical State University.
3. Moscow State University of Medicine and Dentistry A. I. Evdokimova.
4. First Moscow State Medical University. I. M. Sechenov.
5. Moscow Socio-Economic Institute.
6. Russian New University.
7. Moscow State Psychological and Pedagogical University.
8. St. Petersburg State University.
9. St. Petersburg State University of Industrial Technologies and Design.
10. Pirogov Russian National Research Medical University.
11. Krasnoyarsk State Pedagogical University. V. P. Astafieva.
12. Yelets State University I. A. Bunina.
13. Tomsk State University of Control Systems and Radioelectronics.
14. Tula State Pedagogical University. L. N. Tolstoy.

Place of work

Social workers can find a vacancy in government agencies (social inspector), development and correctional centers, employment services. Often these specialists are involved in volunteer activities, they can cooperate with the Red Cross and other public charitable organizations.

Social worker salary

Salary as of 09/12/2019

Russia 18000—50000 ₽

Moscow 25000—80000 ₽

Professional knowledge

1. Basic knowledge of psychology, medicine, social pedagogy, correctional work, conflict resolution.
2. Types and rules for the provision of social services.
3. Main ethical standards social work.
4. The rights and obligations of citizens who are granted social protection and help.
5. Fundamentals of volunteering.
6. Methods of development of different age groups children.
7. Ways to restore psychological balance.
8. Fundamentals of planning activities, programs for bookkeeping and accounting, databases.

Since ancient times, people have lived in society. Human nature has the ability to empathize with other people. Different religions of the world teach mutual help and encourage helping each other. Over time, groups of people have emerged in society who need help and care more than others. For example, such groups include people with congenital disabilities or those who have become disabled, accidentally (surviving a catastrophe), the elderly, lonely (having no relatives).

In the modern world, in a number of countries social programs are being created and revised, where it is clearly defined how much, to whom and what kind of assistance should be provided. The people working in this area are social workers.

In old age, a person becomes less active. This is mainly due to the deterioration of health, with a change in his financial situation. Therefore, older people need more attention, help, and sometimes care.

Specialist social sphere must be literate and savvy, as well as:

• understand the law;
• follow job instructions;
• impeccably use the rules of labor protection;
• have knowledge of safety;
• adhere to hygiene standards;
• comply with fire safety regulations.

In addition to the above, a social worker must know the basics of the psychology of the elderly. You yourself need to be patient, enduring, restrained, and, if possible, win over the ward to yourself. If necessary, you need to know and be able to provide first aid.

Getting started, first of all, it is necessary to identify among the population in the entrusted territory, those people who need help in maintaining household and increased attention to care.

Responsibilities of a social worker

What does a social worker do and do? The social worker has the following responsibilities:

• arranges financial assistance;
• receives prescriptions for medicines;
• buys products and always brings checks for reporting;
• monitors the well-being of the ward;
• can cook dinner and make tea;
• makes sure that the house has water and heat;
• delivers and picks up clothes from dry cleaning;
• pay utility bills;
• accompanies, if necessary, to cultural events;
• helps with the preparation of various documents.

A conscientious and attentive social worker, an elderly person will always look forward to.

How to become a social worker

In youth, it is difficult to make the right choice of profession. If you find it easier to work with a personal computer than with people, then there is no point in studying to be a social worker. In this area, the following qualities will be useful: sympathy for an outsider, empathy, giving people their warmth and affection, care. Intolerance and discrimination are completely unacceptable. It is necessary to respect people of any faith confession, even you do not understand.

According to the results of the exam, enrollment in the university takes place. Getting the education of a social worker, students without fail study sociology, psychology, pedagogy, juvenology, and other specialized subjects.

A very important part of the training is the passage of practice, where from all sides there is an assessment of what is happening in your life. This is a real opportunity to understand whether you can work in this area: do you find mutual language with people of a certain category, whether it is possible to get out of critical situations with dignity.

Do not miss:

During employment, not so much work experience is important, which simply does not exist after graduation from the university, but your communication skills, the ability to resolve conflict situations. It is very difficult to force a person to do what he does not want, does not accept and does not understand. Therefore, working with the human factor always requires a lot of patience and strength.

In our age high speeds people spin like squirrels in a wheel in a constant pursuit of material wealth, often forgetting the closest ones. They do not have the time or desire to be responsible for their relatives, relatives are perceived as an extra burden.

Increasingly, people are left alone, sick and infirm, in need of attention and care. How many children, just born, already become orphans! Social workers come to the aid of people whose condition does not allow them to lead a normal life.

Buying groceries and medicines, doing a little housework, doing laundry, filling in various receipts, escorting people - all this is part of his duties. You need to be morally strong, most of the wards are lonely, offended by life people, they may not always be friendly.

But if a social worker has a pure and open heart, then gradually these people fully open up to him and become truly close. Social workers also provide psychological support to people who have experienced environmental disasters, family tragedy, loss of property or other blows of fate.

I wonder how much social workers in Moscow and other regions of Russia receive per month? Figures are as of 2015.

Salary

Center employee salary social services low. The average figure in Russia was 25,000 rubles in 2015. Most high level salaries in Moscow. It is about 30,000 rubles per month. More accurate figures depend on how many wards a social worker has, on work experience and qualifications.

You can find a part-time job on the Internet, which will not be very time-consuming. An example of such a story in an article about the usual office worker, which

On average, a social worker devotes time to four people in need of care every day. Taking into account the eight-hour working day, this is approximately two hours per person. But for someone it is enough to “look” three times a week, and someone needs daily care.

Therefore, eight wards are attached to a full-time worker in the city. In rural areas, due to lower population density and greater distances, one social worker will serve four people.

The differences concern not only the number of attached wards, but also the region in which the social worker works. Let's compare salaries in Moscow and other Russian cities as of 2015:

• St. Petersburg - 27,500 rubles;
• Irkutsk - 27,000 rubles;
• Ulyanovsk - 25,000 rubles;
• Volgograd - 22,500 rubles;
• Krasnoyarsk - 20,000 rubles;
• Yekaterinburg - 19,500 rubles.

As already noted, salary depends on work experience. After three years, the salary increases by 10%, after four years by 20% and after five years by 30%. If a social worker moves around the city for public transport, then he is paid a ticket. If he has his own car, then a certain part of the money spent on gasoline is returned to him.

If you need to go out of town to the ward, the costs are also covered.

There are jobs for private traders. There, earnings are higher, but the conditions may differ. If the average state salary is 25,000, then here it can reach up to 80,000 rubles. However, some compassionate neighbors can work for free, hoping that the dear grandmother will write off her apartment to her indispensable assistant. What is the salary in this case?

Many, having children and relatives, loving them with all their heart, due to life circumstances, are very lonely. They want kind words and attention. Some want to speak up just to sit next to them or drink tea with them, someone needs help filling out a receipt, others need more serious help.

You can not be indifferent, leaving people alone with their worries. This work requires humanity, the ability to empathize, a sense of tact, sometimes knowledge of law, economics and medicine. Working with children requires pedagogical education. Therefore, now more than ever, the profession of a social worker is very valuable and in demand.