Personnel management, training of new personnel Functional responsibilities the head of the sales department is, first of all, the management of the personnel entrusted to him. Good specialist must be well versed in the specifics of his industry and understand the principles by which modern distribution channels work, that is, he needs to be able to attract a client, establish cooperation with him and not let go of the old one. He must teach this to his subordinates. Setting tasks The chief must clearly set tasks for the staff and adjust the priorities in their work. The specialist must be able to competently distribute duties among all employees. Sales Representatives and sales managers must clearly understand who is responsible for what. At the same time, the assigned tasks must be realistically achievable.
Job Descriptions
Attention
The Head of the Department is fully responsible for the quality and timeliness of the tasks assigned to the Department, as well as other duties assigned to him by this Job Description. 4.2. In case of failure to fulfill the above duties in a given volume and within the established time limits, as well as in case of violation of labor discipline, the head of the Department is liable in accordance with applicable law Russian Federation and corporate regulations of the Company (regulations, rules, instructions).
I have read and agree with this Instruction (full name) (signature) » » of the year.
Head of Department. his functions and duties
Initiate measures of administrative impact on the department employees who deliver (forward) the goods for non-compliance with the regulations on the organization of pharmaceutical activities. 771 Responsibility The head of the expedition site-pharmacist is personally liable to the General Director of XXX for failure to perform or improper performance of his functional duties in achieving the established goals, as well as improper use of the rights granted to him: - in accordance with the current labor law RF, internal regulations, employment contract the worker bears disciplinary responsibility; – in accordance with the agreement on full individual liability the employee is liable.
Job description of the head of the general department
II. Functions for boss general department the following functions are assigned: 2.1. Organization of reception, registration and processing of incoming and outgoing correspondence.
2.2.
Managing the work of the secretariat and typewriting service of the enterprise. 2.3. Participation in the organization and control of the activities of economic services.
Organization of methodical work on document flow issues. 2.5. Contact with the work of accounting, personnel and legal services.
2.6. Ensuring healthy and safe conditions labor for subordinate workers. III. Job responsibilities The head of the general department is obliged to: 3.1.
Ensure the implementation of standards for a unified system of organizational and administrative documentation. 3.2.
Responsibilities of the boss: a memo for all occasions
Many business owners mistakenly believe that in order to sell high, they only need to equip an office, form a plan, recruit a “sales” department and put a boss in charge of this department to implement it. However, practice shows that the work of any specialist must be directed in the right direction, and not only by total control of the management, but also by assigning direct duties and rights to him.
All these provisions must be approved in the relevant documentation. This means that you should not approach the creation of job descriptions formally.
The instruction should be a regulation, clearly define the actions of each employee and his powers. Responsibilities The head of the sales department is a professional with a wide range of responsibilities, with the presence of employees in direct subordination.
Job description of the head of the department
Info
The duties of the deputy head of the sales department should be formed depending on its structure. If several directions are created in the unit, then there may be several deputies.
The deputy head can control the timeliness of shipments of products, analyze the advertising strategy. If the department works in several directions, then the deputy dealing with a specific task can make plans and distribute clients among employees, search for new clients and control the receipt of payments, be responsible for information support of others structural divisions enterprises. The Deputy also manages the maintenance of the register of shipments and expected payments, and prepares contracts.
Responsibilities and Job Description of a Sales Manager
Strategic search for consumers of products and services, work with them This paragraph of the instruction should be drawn up depending on the specifics of the enterprise. In any case, knowledge of modern sales technologies for key distribution channels is a fundamental factor when choosing a candidate for the position of chief. In addition, the job responsibilities of the head of sales involve the ability to negotiate on high level. The specialist must have presentation skills.
Ideally, the candidate should have an MBA. The head of the department must be able to handle all controversial situations that may arise between the manager and the client. He will also have to analyze incoming complaints in order to identify existing shortcomings in the work of both his department and the entire enterprise.
Job description of the head of the structural unit
Important
You can download the job description of the head of the department for free. Job responsibilities of the head of the department I approve (Last name, initials) (name of the organization, its organizational - legal form) (director; other person authorized to approve the job description) 00.00.201_g.
m.p.
JOB INSTRUCTIONS OF THE HEAD OF THE DEPARTMENT (name of institution) 00.00.201_g. No. 00 I. General provisions 1.1. This job description establishes the rights, responsibilities and duties of the head of the department (hereinafter referred to as the "enterprise").
Name of institution 1.2. The head of the department organizes and improves the management system for the work of the department's employees. 1.3. The person appointed to the position of head of the department must have higher education and work experience in the specialty pricing and budgeting for at least five years.
1.4.
Functional responsibilities of the head of sales department
Organizes and participates in the training of the branch staff to work with the funds computer science and software; 758.2.16 Participates in the recruitment process for new FTO staff; 758.2.17 Provides interaction with the functional units of SE XXX on IT issues; 758.3 To achieve the established goals, the head of the department interacts with other organizations: - XXX "CCC" on customer service issues; — Internet providers on the provision of Internet services to the branch, revision tariff plans; — Telecommunications operators on the provision of communication services to the branch, revision of tariff plans; — With organizations providing services for warranty and post-warranty maintenance and repair of IT equipment of the branch; — With organizations providing services for the installation and modernization of SCS in the branch.
Functional duties of the head of the personnel department
Education Secondary degree in pharmacy 7.2 Work experience At least 1 year 7.3 Professional skills Ability to organize pharmaceutical activities in a pharmacy warehouse in accordance with the requirements of the law Special requirements 7.4 Knowledge of special software, technical systems ConsultantPlus; Guarantee; GOST; Microsoft Word; Microsoft Excel 7.5 Knowledge normative documentation Laws and regulations governing pharmaceutical activities (including the circulation of controlled drugs and substances) 7.6 Proficiency in methods Checking compliance with license requirements and conditions in the pharmacy warehouse 773 Glossary of special terms and abbreviations Term, abbreviation Definition of term, abbreviations Operations Instruction fully reflects the content and specifics of the activities of this official.
Functional duties of the head of the department
The amount of profit of the enterprise and the absence of claims to the brand of the company depend on how well the head of the sales department performs his duties, at what level his professionalism is developed. The main objectives of the person in this position:
- team management, training of new staff;
- strategic search for new consumers of products and services, work with them;
- receivables management;
- formation of a sales plan, control of its implementation;
- implementation of the company's development strategy together with the marketing department.
The breadth of duties of the head of the sales department depends on the specifics of a particular company and the number of employees.
In principle, the position has great prospects, you can "grow" to the commercial director or even become the chief manager of a company or office.
HEAD OF THE CITY OF YEKATERINBURG
RESOLUTION
On approval of the Regulations on organizational
Department of the Office of the Head of Yekaterinburg
the resolution has become invalid, see the resolution of the Head of the city of Yekatarinburg dated October 8, 2001 No. 1153
_________________________________________________________________________________________________________________
Having considered the presented Regulations on the organizational department of the office of the Head of the city of Yekaterinburg, I decide:
1. Approve the Regulations on the organizational department of the office of the Head of the city of Yekaterinburg (Appendix 1).
2. Approve the job descriptions of employees of the organizational department (Appendix 2).
3. The control over this Decree shall be entrusted to the Deputy Head of the city, the head of the administration apparatus (A. G. Kobernichenko).
Mayor
A. M. Chernetsky
Annex 1. REGULATIONS on the organizational department of the office of the Head of the city of Yekaterinburg
1. General Provisions
1.1. The organizational department of the administration of Yekaterinburg (hereinafter referred to as the department) is formed by the Head of the city of Yekaterinburg, is included in the structure of the apparatus of the Head of the city, being a structural subdivision of the administration.
The department reports to the head of the apparatus of the Head of the city.
1.2. In its activities, the organizational department is guided by the Constitution and Laws of the Russian Federation, decrees of the President of Russia, decisions of the Sverdlovsk Regional and Yekaterinburg City Dumas, regulations of the Governor and the Government Sverdlovsk region, Mayors of the city of Yekaterinburg.
1.3. The head of the department is appointed and dismissed by the Head of the city.
Deputy chief, specialists are appointed and dismissed by the Head of the city on the proposal of the head of the department.
1.4. The direct management of the department is carried out by the head of the department, who distributes duties among the specialists of the department in order to ensure the fulfillment of the tasks facing the department.
2. The main tasks of the department
2.1. Organizational support for the activities of the administration: development of draft plans for organizational events, quarterly plans. Preparation of meetings, meetings, seminars, generalization, preparation of information materials.
2.2. Organizational support of interaction between the city administration and district administrations.
2.3. Implementation of control over the activities of departments, departments of committees of the city administration, district administrations on the execution of documents of higher authorities state power, resolutions of the Head of the city, decisions of the City Duma.
2.4. Carrying out an analysis of the performance discipline of the apparatus, departments, departments and committees of the city administration, informing the heads of the city administration about the implementation of controlled documents, about the state of performance discipline.
2.5. Retraining of personnel of city and district administrations.
2.6. Preparation and conduct of election campaigns. 2.7. Organization of office work in the city administration.
3. Functions, rights and obligations of the department
3.1. Participates in the development of organizational measures of the administration in the main areas social development cities, contributes to their implementation.
3.2. Prepares draft resolutions and orders of the Head of the city on issues within the competence of the department, assists district administrations in organizing their implementation.
3.3. On behalf of the Head of the city or the head of the apparatus of the Head of the city:
- provides methodological guidance to the activities of departments, departments and committees of the city administration;
- consults on issues of organizational work;
- coordinates the work of district administrations on the implementation of resolutions and orders of the Head of the city.
3.4. It studies, generalizes and disseminates the forms and methods of work of district administrations and assists them in improving their organizational work.
3.5. Analyzes the organizational activities of the district administrations, the resolutions and orders they adopt, their compliance with the current legislation.
3.6. Participates in the organization of reports of the Head of the city at the sessions of the City Duma.
3.7. Prepares materials for information messages of the Head of the city.
3.8. Develops plans for the study, training and advanced training of employees of city and district administrations.
3.9. On behalf of the head of the apparatus of the Head of the city, it checks the letters, applications and complaints of citizens, on issues within the competence of the department.
3.10. Participates in the preparation of proposals on the issues of the administrative-territorial division of the city, ensures the release of information and reference materials on these issues.
3.11. Keeps minutes at meetings, meetings, collegiums, controls the implementation of decisions made.
3.12. Organizes office work in the city administration.
4. Structure and organization of the department
4.1. The structure and staffing of the department is established and approved by the resolution of the Head of the city. Structural scheme, the staffing table of the department is attached (Appendices 1, 2).
4.2. Regulations on the structural subdivisions of the department and job descriptions of employees are approved by the head of the apparatus of the Head of the city.
4.3. The department builds its work on long-term and quarterly plans, which are drawn up on the basis of the plans of the city administration.
Employees of the department are responsible for the quality and timely performance of the functions and duties assigned to the department.
4.4. The department carries out its activities in cooperation with other departments, committees and departments of the city administration, as well as district administrations.
4.5. The department includes:
- organizational sector;
- office work and letters sector.
4.6. Employees of the organizational department, on behalf of the head of the apparatus of the Head of the city, the head of the department or deputies of the Head of the city, may attend sessions of the City Duma, meetings of standing committees, meetings held by the Head of the city.
5. Reorganization and liquidation of the department
1. The decision on the reorganization and liquidation of the department is made by the Head of the city in compliance with all requirements of the current legislation.
Appendix 2. JOB INSTRUCTIONS for employees of the organizational department of Yekaterinburg
1. Head of the organizational department
1. Determines the main areas of work, promptly organizes, directs the activities of department employees, reasonably distributes responsibilities among employees, objectively evaluates the results of their activities, creates conditions for effective work team.
2. Organizes the development of projects for long-term and current work plans, the preparation of organizational events for the city administration.
3. Organizes the study, generalization and dissemination of the forms and methods of work of the district administration, the provision of practical assistance to them.
2. Deputy head of department
1. Replaces the head of the department in his absence.
2. Plans the work of the city administration. Prepares quarterly business plans.
3. Controls the submission of plans of departments, departments, administration committees and their implementation.
4. Prepares and conducts an election campaign at all levels.
3. Team leader for control
1. Determines the documents (resolutions, orders of the Head of the city), subject to setting on "K", and maintains a control schedule for them.
2. Makes proposals to the work plan of the administration on the consideration of resolutions put by the organizational department on "K" at meetings of various levels.
3. Attends meetings with the deputies of the Head of the city, when considering the progress in the execution of documents decided on "K". Keeps minutes of these meetings.
4. Submits proposals for de-bonding for violations of performance discipline (quarterly), for strengthening performance discipline and the progress of execution of documents put under control (in writing).
5. Coordinates the activities of the leading specialist in "K" and the specialist operator, draws up a work plan for the control group.
6. Organizes on-site inspections and takes part in them.
7. Prepares a draft resolution on the removal of documents from control and explanatory note to him.
4. Leading specialist of the organizational department
1. Maintains registration of resolutions and orders of the city administration received by the organizational department.
2. Starts a "control file" according to the documents determined by setting it to "K".
3. Draws up a plan for the execution of a controlled document.
4. Keeps marks in the chart according to the information provided.
5. Makes summarizing information, reports to the head of the group on untimely and incomplete fulfillment of instructions (on the 1st day of each month - in writing).
5. Leading specialist-operator of the organizational department
1. Provides automated control over CID of documents of city and regional levels.
2. Conducts timely collection of information on the progress of the implementation of established tasks from the districts of the city e-mail(including phone reminders).
3. Monthly displays data on performance discipline in the divisions of city and district administrations. Clarifies information on identified instructions, submits it to the chief specialist for subsequent distribution to district administrations and deputy heads of the city.
4. Displays and refines statistical reporting forms, informs the head of the control group about unfulfilled activities (on the 1st day of each month in writing).
6. Specialist of the 1st category of the organizational department
1. Develops and implements a training program for personnel of city and district administrations.
2. Communicates with the Ural Personnel Center on the issue of training and retraining of personnel.
3. Leads methodical work, subscribes to periodicals. Compiling a collection normative documents and materials.
4. Organizationally ensures the holding of planned events of the city administration, meetings of all levels.
7. Leading specialist
1. Organizes the work of the office work group.
2. Provides the organizational and technical part of the board meetings, meetings under the Head of the city.
3. Organizes the timely execution of minutes of meetings and meetings, brings them to the executors. Controls the decisions taken. 4. Makes proposals on issues of performance discipline.
8. Leading specialist
1. Organizes work on the execution of draft resolutions and orders.
2. Corrects issued documents and monitors their literacy.
3. Controls the timeliness of submission of draft documents for signature to the Head of the city.
4. Exercises control over the decisions taken at the meetings of the board.
9. Specialist of category I
1. Sends the received correspondence to the structural divisions of the administration in accordance with the resolution. Controls the correct execution of documents in the processing of incoming and outgoing correspondence.
2. Carries out automated control over the passage of documents.
3. Monthly displays data on performance discipline in the divisions of the city administration.
10. Specialist of the II category
1. Accepts, records and registers incoming correspondence, prepares it for consideration by management.
2. Keeps records of incoming correspondence.
3. Draws up completed paperwork documents, prepares them for submission to the archive.
1. Sends the signed documents to the departments of the city administration, district administrations and other organizations.
2. Conducts registration, reference and information work on the documents of the Head of the city.
3. Keeps minutes at board meetings.
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ADMINISTRATION
municipal district "Meshchovsky district"
Kaluga region
ORDER
On the approval of the job description
an employee of the department of organizational control work
- Approve the job description of the head of the department of organizational and control work of the administration of the municipal district "Meshchovsky district" (attached).
- Decree No. 715-r dated November 18, 2013 is considered invalid.
Head of Administration V.G.Polyakov
JOB DESCRIPTION
(head of the department of organizational and control work of the administration of the municipal district "Meshchovsky district")
- General provisions
1.1. The position of the head of the department of organizational and control work is a position municipal service.
1.2. The position of the head of the department of organizational and control work belongs to the leading group of positions of the category "specialists" (section 2, clause 2.2 of the Law of the Kaluga Region dated December 28, 2006 No. 276-OZ. "On the register of municipal positions and municipal positions of the municipal service and certain issues of regulation of payment Labor of Persons Substituting Municipal Positions in the Kaluga Region.
1.3. The area of professional performance, in accordance with which the municipal employee performs official duties: Ensuring the activities of the body local government.
1.4. Type of professional service activity, in accordance with which a municipal employee performs official duties: personnel work and formation of priority areas personnel, preparation and holding of events, work with citizens' appeals, organization of reception of citizens.
1.5. Purpose of performance official duties municipal employee replacing the position of the head of the department of organizational and control work:
Security unified system office work and documentary services for the activities of the departments of the administration of the municipal district, control over compliance with the requirements, instructions, other regulations for working with documents;
Ensuring staffing;
Ensuring work with citizens' appeals.
1.6. The main tasks, the implementation of which is focused on the performance of official duties of the head of the department of organizational and control work:
Organization of control over the actual execution of administrative documents of the Head of the District Administration, decisions and instructions of representative authorities;
Carrying out targeted and comprehensive inspections on the ground to organize the implementation of administrative documents by structural divisions of the administration;
Preparation of draft administrative documents of the administration, development of regulations, memos, instructions, rules related to the competence of the department;
Interaction with the control and supervisory authorities of the region;
Bringing to the attention of interested enterprises, institutions, organizations, officials and citizens of resolutions and orders of the district administration, issuing copies, extracts and certificates on the decisions taken by the department;
Conducting an analysis of the work of the administration to control the execution of administrative documents and other issues;
Organization of implementation, maintenance (including automated) and development of documentation systems, including documents on magnetic media and a document information classifier. Taking measures to streamline the composition of documents and information indicators, optimize document flows. Participation in the selection of documents transferred to the state storage, organization of the current storage of documents;
1.7. The head of the department of organizational and control work is appointed to the position and dismissed by the Head of Administration.
1.8. The head of the department of organizational and control work is directly subordinate to the manager of the administration and the Head of the district administration.
- Qualifications
- To fill the position of the head of the department of organizational and control work, qualification requirements are established, including basic and functional qualification requirements.
2.1. Basic qualification requirements:
2.1.1. A municipal employee who replaces the position of the head of the organizational and control work department must have a higher professional education(undergraduate);
2.1.2. a) to fill the position of the head of the department of organizational and control work, a requirement is established for at least 2 years of experience in municipal service or 4 years of work experience in the specialty, area of training;
2.1.3. The head of the department of organizational and control work should have the following basic knowledge:
1) knowledge of the state language of the Russian Federation (Russian language);
2) legal knowledge of the basics:
3) the Constitution of the Russian Federation;
4) federal law dated October 6, 2003 No. 131-FZ "On the general principles of the organization of local self-government in the Russian Federation";
5) Federal Law of March 2, 2007 No. 25-FZ "On Municipal Service in the Russian Federation";
6) Federal Law of December 25, 2008 No. 273-FZ "On Combating Corruption" and other regulatory legal acts of the Russian Federation regulating issues of combating corruption;
7) Decree of the President of the Russian Federation dated June 23, 2014 No. 460 “On approval of the form of a certificate of income, expenses, property and property obligations and amendments to certain acts of the President of the Russian Federation.
8) Federal Law of May 2, 2006 No. 59-FZ “On the Procedure for Considering Appeals from Citizens of the Russian Federation”;
9) Labor Code Russian Federation;
2.1.4. The head of the department of organizational and control work should have the following basic skills:
Effective personnel management;
Planning work and monitoring its implementation;
Prompt adoption and implementation of managerial and other decisions;
Conducting business negotiations with representatives of local governments, organizations;
2.2. A municipal employee replacing the position of the head of the department of organizational and control work must comply with the following functional qualification requirements.
2.2.1. The head of the organizational and control work department must have:
a) higher professional education.
2.2.2. The head of the department of organizational and control work must have the following knowledge in the field of the legislation of the Russian Federation, knowledge of municipal legal acts and other knowledge that is necessary for the performance of official duties in the relevant field of activity and type of activity:
Decree of the President of the Russian Federation of May 30, 2005 No. No. 609 "On approval of the Regulations on the personal data of a state civil servant of the Russian Federation and the maintenance of his personal file";
“On Approval of the Form of a Certificate of Income, Expenses, Property and Property-Related Liabilities and Amendments to Certain Acts of the President of the Russian Federation”;
Labor Code of the Russian Federation;
Law of the Kaluga Region dated December 3, 2007 No. 382-OZ “On Municipal Service in the Kaluga Region”;
Law of the Kaluga Region dated March 27, 2008 No. 419-OZ “On Additional Guarantees of the Right of Citizens to Apply” with all changes; etc.
Methods of conducting business negotiations, management methods of the department;
Rules of business etiquette;
Regulatory legal acts regulating issues related to the protection of personal data and the conduct of personal files of employees in the district administration;
The rules and norms of labor protection, safety and fire protection, the internal labor regulations of the administration of the MR "Meshchovsky District", the procedure for working with official information.
2.2.3. The head of the department of organizational and control work must have the following skills:
Effectively manage staff;
Plan the work of the department and monitor its implementation;
Make decisions quickly and implement them;
Prepare and conduct business correspondence;
Comply with ethics business communication when interacting with citizens;
Be proficient with computers and other office equipment software;
Work on the Internet and information and legal systems.
- Job Responsibilities
Based on the tasks and functions defined by the Regulations on the department of organizational and control work of the administration of the municipal district "Meshchovsky District", the head of the department is assigned the following job responsibilities:
Issues cases and documents for work to the heads of departments, monitors their return;
Carries out registration of resolutions, orders on the main activity, orders on personnel adopted in the administration;
Prepares orders, resolutions and other regulations on issues related to the activities of the department;
Provides monthly provision of resolutions and orders of the Head of Administration to the district prosecutor's office
Provides storage of incoming and outgoing documents;
Organizes work with letters, statements of citizens. Monitors compliance with the deadlines for consideration of oral and written appeals;
Conducts analysis of written appeals of citizens. Compiles a statistical report on the consideration of written and oral applications of citizens;
Prepares a monthly schedule for the reception of citizens by the Head of Administration and his deputies for publication in the regional newspaper;
Carries out control over the timely execution of information to the administration of the Governor, the Ministry of the Kaluga region;
Brings to the attention of the Head of Administration information on violations of the deadlines for execution committed during the consideration of written and oral appeals of citizens, control documents;
Carries out the conduct and registration of cases in accordance with the nomenclature. Draws up the nomenclature and submits it for approval;
Prepares documents after the expiration of the established period of current storage for deposit in the archive;
Carries out the execution of the act of destruction of documents that are not subject to storage;
Forms and maintains personal files of employees of the administration, makes changes in them related to labor activity;
Performs registration of acceptance and issuance of work books and inserts to them;
Fills, takes into account and stores work books of administration employees. Calculates work and insurance experience;
Makes entries in work books on the admission, transfer and dismissal of employees of the administration. Makes entries in work books about incentives and rewards for employees;
Maintains personal cards according to Form T-2 for administration employees, makes the necessary changes to them;
Prepares applications for the purchase of office supplies, provides them to employees of the administration;
Carries out registration of a subscription to periodicals for the administration;
Provides information about those working on registration and renewal of medical policies;
Maintains a register of municipal employees of the administration of the MR "Meshchovsky District";
Must maintain the level of qualification necessary for the performance of official duties;
Obliged to comply with the internal labor regulations of the administration;
3.1. Observe the restrictions, do not violate the prohibitions established by the Federal Law of March 2, 2007 No. 25-FZ "On Municipal Service in the Russian Federation" and other federal laws;
3.2. Fulfill the main duties stipulated by the Federal Law of March 2, 2007 No. 25-FZ “On Municipal Service in the Russian Federation”;
3.3. Management of all activities of the department, personal responsibility for the fulfillment of the tasks and functions assigned to the department, for the state labor discipline in the department.
3.4. Accurately and on time to fulfill the instructions of their leader;
3.5. Comply with business rules;
3.6. Comply with the established work schedule, the Model Code of Ethics and Official Conduct for Civil Servants of the Russian Federation and municipal employees, the rules for maintaining office premises and fire safety rules;
3.7. Protect and rationally use the property provided for the performance of official duties, as well as not use this property for the purpose of generating income or other personal gain;
3.8. Inform the representative of the employer (employer) of personal interest in the performance of official duties, which may lead to a conflict of interest, take measures to prevent such a conflict;
3.9. Notify the representative of the employer (employer), the prosecutor's office or other state bodies of all cases of appeal to him by any persons in order to induce him to commit corruption offenses;
3.10. Comply with the requirements of regulatory legal acts of the district administration that regulate the procedure for working with personal data and maintaining personal files of employees of the district administration.
- Rights
Along with the basic rights, which are defined by Article 11 of the Federal Law of March 2, 2007 No. 25-FZ “On Municipal Service in the Russian Federation”, the head of the organizational and control work department has the right to:
4.1. Request from officials of federal state authorities and their territorial bodies, state authorities of the constituent entity of the Russian Federation, other state bodies, local government bodies, organizations and receive in the prescribed manner documents and information necessary for the performance of their official duties;
4.2. Involve, in the prescribed manner, for the preparation of draft documents, the development and implementation of activities carried out by the department of organizational and control work of the administration of the municipal district "Meshchovsky District" employees of structural divisions of the administration of the municipal district "Meshchovsky District"
4.3. To take part in the established procedure in events (meetings, conferences, seminars), the content of which corresponds to the field of activity and type of activity;
4.4. Etc. (for example, the right to make independent decisions, endorse certain types of documents, control over the execution of documents, the work of subordinates, compliance with labor discipline, etc.).
- A responsibility
The head of the department of organizational and control work bears the responsibility established by law:
5.1. For failure to perform or improper performance of their official duties within the limits determined by the labor legislation of the Russian Federation, the legislation on municipal service;
5.2. For offenses committed in the course of carrying out their activities within the limits determined by the administrative, criminal and civil legislation of the Russian Federation;
5.3. For causing material damage within the limits determined by the labor and civil legislation of the Russian Federation.
5.4. For non-compliance with the requirements of regulatory acts of the administration establishing the procedure for working with personal data and maintaining personal files;
5.5. For disclosure of confidential information, including personal data;
- The procedure for making decisions by a municipal employee
6.1. The list of issues on which a municipal employee is entitled or obliged to independently make managerial and other decisions
6.1.1. A municipal employee, in accordance with his competence, is entitled or obliged to independently make decisions in the form of such documents as:
Reporting (official) note.
6.1.2. The list of issues on which the Municipal employee is entitled or obliged to independently make managerial or other decisions:
Verification of the submitted documents for compliance with the requirements of the legislation, their reliability and completeness of the information specified in the documents;
Choice of a method of accomplishment of tasks in view;
Development of projects of municipal, legal and normative acts.
- 2. The list of issues on which a municipal employee is entitled or obliged to participate in the preparation of draft regulatory legal acts and (or) draft management and other decisions
6.2.1. A municipal employee, within the limits of the duties established by this job description, and in case of official necessity, takes part in the preparation of:
Regulatory legal acts and (or) draft regulatory legal acts, managerial and other decisions on the activities of the department of organizational and control work of the administration of the municipal district "Meshchovsky District".
Decisions of the district assembly of the municipal district "Meshchovsky district".
6.3. Terms and procedures for the preparation, consideration of draft management and other decisions, the procedure for agreeing and adopting these decisions
6.3.1. Terms of preparation, consideration, procedure for execution, approval of draft documents, adoption of draft management and other decisions, execution of documents and instructions are established in accordance with the current legislation of the Russian Federation, the regulatory legal acts of the Kaluga Region, the Instructions for Paperwork and the rules for processing documents in the administration of the municipal district " Meshchovsky district.
- The procedure for official interaction of a municipal employee in connection with the performance of his official duties with municipal employees, civil servants, citizens, and organizations
7.1. A municipal employee, in order to fulfill his official duties and exercise the rights granted, in the manner established by the current regulatory legal acts and other organizational and administrative documents, interacts with:
Employees, structural divisions and officials government agencies;
Employees, structural divisions and officials of local governments;
organizations and citizens.
- List of municipal services provided to citizens and organizations
8.1. In accordance with the occupied position of the municipal service and within the limits of the duties established by this job description, the municipal employee does not provide municipal, public services citizens and organizations.
- Efficiency and performance indicators
professional performance
The efficiency and effectiveness of the professional performance of the head of the department of organizational and control work is determined depending on the level of achievement of the following indicators:
The efficiency and effectiveness of the professional performance of the head of the department is determined depending on the level of achievement of the following indicators:
Quality of activity (compliance of the prepared documents with the requirements, completeness and consistency in the presentation of the material, accuracy, etc.).
The timeliness of the fulfillment of the assigned tasks.
Organization of labor (productivity, effectiveness, discipline)
Motivation (interest in the work performed, the use of the most rational approaches in solving the tasks set).
Professionalism (compliance with the requirements for the position, use systems approach in work, ownership modern technologies, breadth of professional knowledge).
Job description designed:
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REFERENCE LIST
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Job description of the head of the organizational and methodological department
1. General Provisions
1. This job description defines the job duties, rights and responsibilities of the head of the organizational and methodological department of a healthcare institution.
2. A person who has a higher professional education and at least 5 years of work experience in the field of organizational and methodological work or health care management is appointed to the position of the head of the organizational and methodological department.
3. The head of the organizational and methodological department must know the basics of the legislation of the Russian Federation on health care; legal documents regulating the activities of healthcare institutions; the basics of organizing medical and preventive care in hospitals and outpatient clinics, emergency and emergency medical care, disaster medicine services, sanitary and epidemiological services, drug supply to the population and health care facilities; theoretical basis, principles and methods of clinical examination; organizational and economic foundations for the activities of health care institutions and medical workers in the conditions of budget-insurance medicine; fundamentals of social hygiene, organization and economics of healthcare, medical ethics and deontology; legal aspects of medical activity; general principles and basic methods of clinical, instrumental and laboratory diagnostics of the functional state of organs and systems of the human body; etiology, pathogenesis, clinical symptoms, course features, principles of complex treatment of major diseases; rules for the provision of emergency medical care in a life-threatening condition of the patient; bases of examination of temporary incapacity for work and medico-social examination; fundamentals of health education; internal labor regulations; rules and norms of labor protection, safety measures, industrial sanitation and fire protection.
In his specialty, the head of the organizational and methodological department must know the basics of social hygiene and healthcare organization; the history of the formation and development of healthcare; organization of outpatient care for the population; organization of inpatient care for the population; organization of medical and preventive care for workers industrial enterprises; organization of specialized assistance to the population; organization of medical care for the rural population; organization of obstetric and gynecological care; organization of medical care for adolescents; organization of medical care for children; organization of emergency and urgent care to the population; organization of medical examination of the population; fundamentals of health care management; fundamentals of health planning and economics; theory and methods of sanitary statistics; population health statistics; health statistics; issues of international statistics; fundamentals of medical cybernetics; demographic and economic features of the region (district); prospects for the development of the region (district); the state of health of the population in the region (district); sanitary-epidemic and ecological situation in the region (district); indicators characterizing the state of health of the population in the region (district); the main indicators characterizing the activities of the health care facilities of the region (district); functions, rights, obligations, organization of work of employees of the organizational and methodological department.
The head of the organizational and methodological department should be able to calculate the indicators of public health and the performance indicators of a medical institution, unit; draw up a draft plan for the development of health care in the region, district, institution to include it in the plan for the socio-economic development of the region (district); plan development based on an analysis of the specific situation in the region (district) various kinds medical assistance to the population; organize work on the introduction of best practices in healthcare institutions of the district; organize the implementation of elements scientific organization labor in medical institutions of the district; organize a system for monitoring the implementation of planned activities; to instruct health care facility workers on organizational and methodological work, methodological meetings, conferences for the exchange of experience; analyze and evaluate primary statistical information.
4. The head of the organizational and methodological department is appointed to the position and dismissed by order of the head of the institution in accordance with the current legislation of the Russian Federation.
5. The head of the organizational and methodological department is directly subordinate to the head of the institution or his deputy.
2. Job responsibilities
Organizes the work of the organizational and methodological department. Provides organizational and methodological assistance to employees of the institution, subordinate health care facilities and their employees. Provides consulting assistance in his specialty. Participates in the preparation of statistical reports, incl. annual report, information and analytical materials. Organizes visits of medical specialists to subordinate health facilities. Supervises the work of secondary and junior medical personnel subordinate to him, facilitates the performance of his duties. Supervises the implementation of safety and labor protection rules by middle and junior medical personnel. Participates in training sessions to improve the skills of medical personnel in their specialty. Plans its work and analyzes the performance of its activities. Ensures timely and high-quality execution of medical and other documentation in accordance with established rules. Carries out sanitary-educational work. Complies with the rules and principles of medical ethics and deontology. Qualified and timely executes orders, instructions and instructions of the management of the institution, as well as regulatory legal acts in its own way. professional activity. Complies with the rules of internal regulations, fire safety and safety, sanitary and epidemiological regime. Promptly takes measures, including timely informing management, to eliminate violations of safety, fire and sanitary regulations that pose a threat to the activities of the healthcare institution, its employees, patients and visitors. Systematically improves his skills.
3. Rights
The head of the organizational and methodological department has the right to:
8. give orders that are obligatory for execution by employees of the organizational and methodological department;
9. participate in the selection and placement of personnel in their specialty;
10. make proposals to the management of the institution to encourage and impose penalties on the employees of the institution in their activities;
11. make proposals for the development and improvement of the activities of the institution;
12. request from management, receive and use information materials and legal documents necessary for the performance of their duties;
13. to take part in conferences and meetings that deal with issues related to its work;
11. rational and efficient use of material, financial and human resources;
12. compliance with internal regulations, sanitary and anti-epidemic regime, fire safety and safety;
13. maintaining the documentation provided for by the current regulatory legal acts;
14. providing, in accordance with the established procedure, statistical and other information on their activities;
15. Ensuring compliance with executive discipline and performance of their duties by employees subordinate to him;
16. readiness of the department to work in emergency situations.
For violation of labor discipline, legislative and regulatory legal acts, the head of the organizational and methodological department may be brought to disciplinary, material, administrative and criminal liability in accordance with the current legislation, depending on the severity of the misconduct.
I. General provisions
Direction of activity
Setting up the process management of the company
Administrative and functional subordination
Immediate supervisor
1. CEO
2. Curator of the project management system
Subordinate:
1. Manager for audit and implementation of company processes
2. Organizational development manager
II. Functional responsibilities
1. Functions of management
1.1. Organizational management
1.1.1. Organization of work and linear control structural links
1.1.1.1. Organization of the current activities of the enterprise
1.1.1.1.6. Leadership of Organizational Development Department
1.1.3. Company business process management
1.1.3.1. Organization of the implementation of internal company standards, rules, business processes
1.1.3.3. Analysis of the functioning of the company's business processes
1.1.3.3.2. Conducting an analysis functioning B-P companies
1.1.3.3.2.1. Preparation of a report on the functioning of the B-P Company
1.1.3.3.2.2. Analysis of information and evaluation of data on the functioning of the B-P Company
1.1.3.3.2.2.1. Evaluation of indicators performance B-P
1.1.3.4. Development (improvement) of the company's business processes
1.1.3.4.1. Development of a program to change (improve) B-P
1.1.3.4.1.1. Preparation of recommendations on changes to B-P and proposals for the work program
1.1.3.4.1.2. Formation of a warrant for work on B-P change
1.1.3.4.2. Development of structure and B-P indicators
1.1.3.4.2.1. Determination of the intended purpose and B-P results
1.1.3.4.2.2. Definition places B-P in tree B-P
1.1.3.4.2.3. Development of proposals for structure B-P
1.1.3.4.2.4. Development of B-P performance indicators
1.1.3.4.2.6. Definition of cross-functional document- (resource) turnover B-P
1.1.3.4.3. Discussion and B-P acceptance
1.1.3.4.3.3. Preparation of decisions based on results B-P discussions
1.1.4. Development of regulatory documentation
1.1.4.1. Development teaching materials on B-P organizations
1.1.4.2. Development of regulatory documentation
1.1.4.3. Development of accounting forms and reporting formats
1.1.4.4. Development of regulatory documentation for strategic analysis
1.1.4.5. Development of provisions and requirements for document flow
1.1.4.6. Guidelines on the organization of management, description of processes and formation of the structure of the enterprise
1.1.4.7. Development of internal company regulations for the activities and behavior of personnel (VF-regulation PP)
1.1.4.7.3. Development of a draft WF-regulation of the PP
1.1.4.7.3.1. Development of a draft Regulation on a structural unit
1.1.4.7.3.1.2. Formation of the draft Regulations on the structural unit
1.1.4.8. Development (participation in the development) of reporting formats
1.2. Strategy (Strategic management and development)
1.2.2. System organization strategic management
1.2.2.1. Organization of a planning system (including long-term) at the enterprise
1.2.2.2. Development of a system of plans and indicators
1.2.2.3. Coordination (coordination) of all plans developed at the enterprise
1.2.5. Strategic planning
1.2.5.2. Preparation of a work plan for the unit for the period
1.2.5.4. Building business processes for the execution of the strategy
1.2.7. Strategy implementation control
1.2.7.1. Analysis of the implementation of plans
1.2.7.1.1. Making comparisons of target and actual values
1.2.7.1.4. Monitoring and analysis of the implementation of directives
1.4. Structure
1.4.1. Organizational structuring
1.4.1.1. Description organizational structure
1.4.1.1.1. Collection of information about the organizational structure through questionnaires, interviews and study of documentation
1.4.1.1.2. "Vertical" description of the organizational structure
1.4.1.1.3. Updating the description of the organizational structure in accordance with ongoing changes in the organization
1.4.1.1.4. Submission of draft organizational structure for management approval
1.4.1.2. Organizational structure analysis
1.4.1.2.1. Study of successful organizational structures and management systems
1.4.1.2.2. Comparison of the organizational structure of the company with reference models successful businesses
1.4.1.2.3. Analysis of the compliance of the organizational structure with the strategy
1.4.1.2.7. Analysis of correspondence of powers and responsibilities
1.4.1.2.8. Responsibility Analysis
1.4.1.2.9. Compliance Analysis qualification requirements functions performed
1.4.1.3. Improving the organizational structure
1.4.1.3.1. Analysis of strategic requirements for organizational structure
1.4.1.3.2. Analysis of the system of processes and development of proposals for changing the organizational structure
1.4.1.3.3. Analysis of the reasons for the inefficiency of the enterprise management structure.
1.4.1.3.4. Analysis of the work of the unit and submission of proposals for changing its structure
1.4.1.3.5. Development of solutions to change the organizational structure
1.4.1.3.6. Development of a model of the organizational structure "as it should be"
1.4.1.3.7. Implementation and control of the introduction of a new organizational management structure
1.4.3. Quality system management
1.4.3.1. Quality system design and development management
1.4.3.2. Management of the implementation and maintenance of the quality system
1.4.4. administration management
1.4.4.6. Analysis of summary reports, acceptance management decisions, deviation regulation
1.4.4.8. Verification and analysis of the consolidated reporting of the unit, control over the actions of subordinates
1.8. Logistics and process management
1.8.8. Information logistics
1.8.8.2. Information Support business
1.8.8.2.2. Collection and accumulation of disparate facts
1.8.8.2.3. Processing data into categories and classifying them
1.8.8.2.4. Detailed processing of information to turn it into knowledge
1.9. Personnel Management
1.9.1. Human resources management
1.9.1.1. Search and admission to the enterprise of employees, adaptation
1.9.1.1.1. Forecasting the need for staff
1.9.2. Regulation labor relations
1.9.2.1. Control staffing Companies
1.9.2.1.1. Fund Definition wages
1.9.2.1.1.3. Pay and motivation
1.9.2.1.1.3.4. Motivation and stimulation of personnel
1.9.2.1.1.3.4.13. Preparation of materials for the presentation of personnel for incentives and awards, as well as administrative penalties
1.9.2.1.1.3.4.15. Making a decision together with the heads of structural divisions on the imposition of administrative penalties, as well as the dismissal of employees in accordance with the Labor Code
1.9.2.4. Population control
1.9.2.4.1. Planning and control of the number of personnel
1.9.2.4.3. Development of recommendations for changing the number of individual structural units
1.9.6. Administrative control over the performance of labor duties by personnel
1.9.6.1. Evaluation of the performance of labor duties by personnel
1.9.6.1.1. Monitoring the performance of labor duties by personnel
1.9.6.1.2. Determining the causes of deviations in the performance of labor duties by personnel
1.9.6.1.3. Preparation of proposals on the fact of deviations in the performance of labor duties by personnel
1.9.6.2. Preparation for the analysis of deviations in the performance of personnel duties
1.9.6.2.1. Formation of explanations on the fact of deviation in the performance of labor duties
1.9.6.3. Analysis of deviations in the performance of labor duties by personnel
1.9.6.3.2. Preparation of a draft decision on the fact of deviation in the performance of labor duties by personnel
3. Support functions
3.4. Personnel and staffing
3.4.2. Search and recruitment of employees, adaptation
3.4.2.8. Conducting job interviews personnel transfer)
3.4.2.18. Staff adaptation
3.9. Information Support
3.9.2. Making report
3.9.2.1. Drawing up consolidated reporting of the unit in the approved format
3.9.3. Working with the software
3.9.3.3. Pro
3.9.3.3.1. Maintaining classifiers
3.9.3.3.2. Formation of projection matrices
3.9.3.3.3. Formation of reports and regulations, bringing information to the heads of departments
3.11. Technological support
3.11.1. Drawing up and description of technology and business processes
3.11.2. Business process optimization
3.11.3. Development of operating and technological maps
III. Rights and responsibilities
Rights
Request information and documents necessary for the performance of their duties
Submit proposals for improvement of the work related to the execution for consideration by the management
their official duties
duties of subordinates
duties of employees of other departments
A responsibility
For non-compliance with corporate philosophy and ethics
For non-fulfillment or improper fulfillment of duties stipulated by the job description
For violation of labor discipline within the limits established by the Internal Regulations
For disclosure of information constituting a commercial secret, within the limits provided for by organizational and administrative documents
For the safety of documentation created or received in the course of the performance of official duties
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